Radisson Residences Cairo Heliopolis

Hotels
•
Radisson
8.4 (204 reviews)
Cairo Complex Mall - Ankara Street , Cairo , eg

listing image 1
Show all photos

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great staff
Convenient location
Good breakfast
Cons:
Cleanliness issues
Poor dry-cleaning service
Noise from ventilation

Categories

Cleanliness
7.61
Consistent mentions of cleanliness issues, including hairs and sticky floors.
Service
9.08
Many positive comments about the staff being great and attentive.
Location
8.62
Conveniently located close to the airport with easy access to amenities.
Room Quality
8.07
Positive mentions of room size and comfort, but issues with ventilation were noted.
Amenities
8.1
General satisfaction with amenities like breakfast and hotel facilities.
Value for Money
8.06
Comments suggest a fair value, though some felt pricing was not aligned with comfort.
Food and Beverage
9.11
Positive feedback on breakfast variety and quality.
Overall Experience
8.58
Guests enjoyed their stay overall, though some had specific grievances.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:09

Property Description

Luxurious Accommodation: Experience comfort and convenience in our air-conditioned rooms equipped with modern amenities like a coffee machine and flat-screen TV.

Dining Experience: Indulge in international cuisine at our restaurant or sip on your favorite drink at the bar.

Relaxation and Leisure: Unwind by the outdoor swimming pool, socialize in the shared lounge, or enjoy the beautiful city views from our terrace.

Book now for an unforgettable stay at Radisson Residences Cairo Heliopolis!

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.4
Based on 204 reviews
Cleanliness: 7.61
Service: 9.08
Location: 8.62
Room Quality: 8.07
Amenities: 8.1
Value for Money: 8.06
Food and Beverage: 9.11
Overall Experience: 8.58
H
Haider • couple • no
10
Special thanks for ms Neveen. Very welcoming.
Pros:

Hospitality the size of the room was massive and comfortable the stuff very helpful
I had a perfect stay
Surrounded by restaurants

Cons:

Can’t say I didn’t like it

2026-05-26 • via Nuitee
E
Elhadi • solo_traveller • ly
9
Perfect staff and great location
Pros:

Staff are friendly and helpful specially NIVEN, NIVEN was great and professional of handling me and my wife during our stay in the Hotel , also she invited us to special Wednesday cocktail 1hr , thanks a lot

2026-05-21 • via Nuitee
A
Adel • couple • dz
9
Un cours séjour très agréable sur tout le personnel de cet établissement vraiment à la hauteur
Pros:

Les chambres spacieuses, les cafés à proximité, la salle de sport top

2026-05-17 • via Nuitee
A
abubakar • solo_traveller • ae
10
Pros:

Guess Relation, Mrs Nevien was very helpful

2026-05-13 • via Nuitee
A
abubakar • solo_traveller • ae
10
2026-05-13 • via Nuitee
A
Adel • couple • dz
10
2026-05-13 • via Nuitee
A
Amit • couple • au
10
2026-05-12 • via Nuitee
A
Amit • couple • au
10
2026-05-12 • via Nuitee
S
Sureme • solo_traveller • us
7
I enjoyed my stay and would recommend I
Pros:

The rooms were fabulous

Cons:

Hours for food

2026-05-09 • via Nuitee
D
Dannaka • solo_traveller • us
8
2026-05-04 • via Nuitee
G
Gregory • couple • us
10
2026-04-30 • via Nuitee
F
Father Athanasios • couple • at
10
Great rooms - super personal.
Pros:

Super nice rooms - clean, very big.
Next to the airport
Supermarket in front of the building. Super safe area.
We love to come again.

2026-04-24 • via Nuitee
F
Father Athanasios • couple • at
10
Great personal with super location.
Pros:

Super rooms, nice manager (Ms. Neeven) - helped us with every tiny problem. Really great. Really safe area. Starbucks in front of the building with a supermarket next to it.

We went with Uber - which is very cheap in Egypt and comes in app. 1 min.
Next to the airport.

2026-04-24 • via Nuitee
F
Father Athanasios • family_with_children • at
10
Great Suites near the airport.
Pros:

Excellent staff – very friendly and professional. The suites are beautiful, spacious, and extremely comfortable.

2026-04-23 • via Nuitee
F
Father Athanasios • family_with_children • at
10
Tolle Zimmer-freundliches Personal.
Pros:

Wir hatten einen sehr angenehmen Aufenthalt im Radisson Residences. Besonders hervorheben möchte ich den ausgesprochen freundlichen und professionellen Service.

Ein großes Dankeschön gilt der Managerin Frau Neveen, die sich mit bemerkenswerter Einsatzbereitschaft persönlich um die Gäste kümmert – sie ist sich wirklich für nichts zu schade und trägt maßgeblich zur positiven Atmosphäre bei.

Die Zimmer sind tatsächlich eher großzügige Suiten als klassische Hotelzimmer. Wir waren mit unserer Familie (2 kleine Kinder) untergebracht und hatten gefühlt eine rund 200 m² große Suite, die sehr angenehm und geschmackvoll eingerichtet war. Der großzügige Platz und die durchdachte Möblierung haben den Aufenthalt besonders komfortabel gemacht.

Insgesamt ein sehr empfehlenswertes Hotel – gerade auch für Familien

2026-04-23 • via Nuitee
F
Father Athanasios • couple • at
10
Pros:

Big suites with nice staff.

2026-04-23 • via Nuitee
S
Samira • solo_traveller • ng
10
Home away from home.
Pros:

Everything. It was comfortable, clean, spacious and just exceptional. Location was good too.
We were upgraded to a 3 bedroom apartment instead of the 2 we booked.
Infact it was home away from home.

Cons:

Nothing.

2026-04-22 • via Nuitee
S
Surina • couple • ke
5
Pros:

Location is near the Airport, therefore for a day room it works. However, overall the rooms are a 3* rating. Bathrooms need improvement.

Cons:

The housekeepers forgot to clean the room despite the clean sign on.

2026-04-09 • via Nuitee
R
Robert • couple • us
6
2026-04-09 • via Nuitee
J
Joel • family_with_children • th
3
Pros:

Le personnel a passé 30 minutes a essayé de trouver une solution car leur TV ne fonctionnait pas.

Cons:

On a réservé une Suite 1 chambre...on nous a gratuitement up-gradé sans nous donner plus d'informations...en réalité on a reçu un appartement 3 chambres avec une vue sur un immeuble en construction avec des bâches qui fessaient un bruit fracassantes mais surtout l'état de propreté de la salle de bains ...une touffes de cheveux dans la douches, des morceaux de papiers toilettes derrière la porte.

2026-04-06 • via Nuitee