Múcara hotel

Hotels
8.5 (164 reviews)
Callejón tlapacoyan 168, Veracruz, mx. , Veracruz , mx

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Children allowed
Pets allowed

Facilities

Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Value for money
Cons:
Cleanliness issues
Small room size

Categories

Cleanliness
7.25
Some reviews mentioned issues with cleanliness, particularly bathrooms needing attention.
Service
9.25
Many reviews praised the friendly and helpful staff.
Location
9.25
Numerous reviews emphasized the great location near main attractions.
Room Quality
7.75
Reviews noted that rooms were quite small and some were in need of maintenance.
Amenities
8.75
General sentiment was average for amenities, with some noted issues.
Value for Money
8.75
The hotel was considered a good value for its location and service.
Food and Beverage
8.25
There were mentions of nearby food options being excellent but limited dining options in the hotel.
Overall Experience
8.75
Overall, guests enjoyed their stay and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:53

Property Description

Convenient Location in Veracruz
Discover the perfect blend of comfort and convenience at Múcara hotel, ideally situated in the heart of Veracruz's Old Town. Explore nearby attractions like Regatas Beach, Playa Villa del Mar, and the historic Castle of San Juan de Ulúa just a short distance away.

Comfortable Rooms and Amenities
Relax in our air-conditioned rooms equipped with free WiFi, private bathrooms, flat-screen TVs, and balconies in select units. Enjoy the convenience of room service, a 24-hour front desk, and luggage storage during your stay.

Delicious Dining Options
Savor local cuisine at our on-site restaurant, with special dietary requests catered to. Whether you crave vegetarian, dairy-free, or gluten-free meals, our menu has something for everyone.

Book your stay at Múcara hotel now and experience a memorable getaway in Veracruz!

Important information:

Guests must make the request to bring pets to their stay, in order to report the cost of accommodations for pets and guarantee charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.5
Based on 164 reviews
Cleanliness: 7.25
Service: 9.25
Location: 9.25
Room Quality: 7.75
Amenities: 8.75
Value for Money: 8.75
Food and Beverage: 8.25
Overall Experience: 8.75
U
Uriel Plascencia • solo_traveller • mx
8
Pros:

Location

Cons:

Noise

2026-05-30 • via Nuitee
J
José Antonio • solo_traveller • mx
8
Pros:

La ubicación y el precio

Cons:

Las almohadas

2026-05-29 • via Nuitee
A
Adriana Minerva • solo_traveller • mx
8
Pros:

La ubicación es perfecta, está realmente en el centro de la ciudad.

Cons:

El colchón es muy duro, súper incómodo.

2026-05-27 • via Nuitee
M
Mauro • solo_traveller • mx
8
2026-05-27 • via Nuitee
G
Gustavo J • solo_traveller • mx
9
Pros:

El personal muy atento y amable

2026-05-26 • via Nuitee
M
MARCO ANTONIO • solo_traveller • mx
7
2026-05-24 • via Nuitee
M
MARCO ANTONIO • solo_traveller • mx
7
2026-05-24 • via Nuitee
A
Ashim • solo_traveller • mx
8
2026-05-20 • via Nuitee
G
Gamboa • solo_traveller • us
8
Pros:

The staff was friendly.
The location was perfect

Cons:

The room was ok. The only bad thing about it was the bed that was hard and was unable to rest. Other than that it was OK.

2026-05-15 • via Nuitee
J
Jack Masters • solo_traveller • gb
9
Pros:

Location. V clean

Cons:

Room small

2026-05-12 • via Nuitee
A
Ana • solo_traveller • mx
9
2026-05-11 • via Nuitee
P
Paloma Morales • solo_traveller • mx
10
2026-05-11 • via Nuitee
M
Merrill • couple • us
8
Great location. fair price, stable internet and hot shower
Pros:

Location, Price, Internet stable, shower hot, AC cold and the afternoon/evening guy was excellent.

Cons:

Room very small

2026-05-10 • via Nuitee
V
Velarde Sanchez • family_with_children • mx
9
Pros:

Su cercanía al puerto y a los portales es muy céntrico

2026-05-07 • via Nuitee
Y
Yulia Stupak • solo_traveller • ru
8
2026-05-07 • via Nuitee
A
Adolfo • solo_traveller • mx
10
Pros:

El personal de recepción muy amables

Cons:

Las almohadas

2026-05-02 • via Nuitee
A
Andres • solo_traveller • mx
9
Pros:

La ubicación en el centro histórico de Veracruz, el café que invitan en la recepción y personal muy atento y cordial.

Cons:

Que fue .poco tiempo que estuve ,

2026-04-27 • via Nuitee
• family_with_children • mx
9
2026-04-26 • via Nuitee
C
Castro Rodríguez • solo_traveller • mx
10
2026-04-20 • via Nuitee
M
Micheál • solo_traveller • ie
3
Very basic hotel close to the Zócalo.
Pros:

The hotel is well located near the Zócalo.

Cons:

None of the Reception staff could speak English. The hotel is very basic.

2026-04-17 • via Nuitee