Vianca Hotel

Hotels
8.5 (573 reviews)
Capac Yupanqui Manzana 15 Lote 2 , Machu Picchu , pe

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Family rooms
Luggage storage
Express check-in/check-out
Tour desk
Soundproof rooms
Currency exchange
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Basic amenities
Issues with cleanliness
Simple breakfast options

Categories

Cleanliness
7.71
Some reviews noted cleanliness issues with bedding and amenities.
Service
9.68
Several reviews praised staff for being friendly and helpful.
Location
9.72
Multiple comments highlighted the excellent location near transportation to Machu Picchu.
Room Quality
8.17
Rooms were mentioned as basic but clean, with some issues noted.
Amenities
8.2
Amenities mentioned were satisfactory but could be improved.
Value for Money
8.16
Some reviews indicated the hotel was a good value despite basic offerings.
Food and Beverage
7.71
Reviews indicated the breakfast was basic and could be better.
Overall Experience
8.68
Overall, guests felt positively about their stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 02:32

Property Description

Vianca Hotel offers modern comfort and convenience in the heart of Machu Picchu.

Convenient Location: Situated near Wiñaywayna Park and Manuel Chavez Ballon Museum, with popular attractions just steps away.

Comfortable Accommodation: Enjoy well-equipped rooms with flat-screen TVs, private bathrooms, and complimentary toiletries.

Complimentary Breakfast: Start your day right with a delicious continental breakfast served daily.

For a memorable stay in Machu Picchu, book your room at Vianca Hotel today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.5
Based on 573 reviews
Cleanliness: 7.71
Service: 9.68
Location: 9.72
Room Quality: 8.17
Amenities: 8.2
Value for Money: 8.16
Food and Beverage: 7.71
Overall Experience: 8.68
J
Jung Eun • solo_traveller • br
8
Pros:

친절한 직원과 훌륭한 위치가 마음에 들었어요

2026-06-18 • via Nuitee
C
Carlos Eduardo • solo_traveller • br
10
Pros:

The staff is simply amazing.

2026-06-15 • via Nuitee
D
Declan • solo_traveller • ie
6
Pros:

Location

Cons:

No external windows.
Extremely loud, difficult to sleep.
Light In hallway comes into room - no way to stop it.

2026-06-14 • via Nuitee
A
Alejandro Antonio • extended_group • es
6
2026-06-14 • via Nuitee
F
Florine • couple • fr
3
Très décevant
Pros:

Les seuls points positifs dont qu’il est très bien situé et qu’ils nous ont permis de prendre le petit déjeuner à emporter car nous partions à 05h du matin ce qui était très agréable.

Cons:

Premièrement, la salle de bain est tellement humide que des goutes tombent du plafond et elle n’est pas propre. La chambre n’a pas d’ouverture sur la rue mais seulement sur l’intérieur de l’hôtel. Je n’ai jamais vu une chambre aussi mal insonorisée. Nous entendons toutes les allées et venues des personnes, y compris les chambres à côté même en ayant la porte fermée. Et également les personnes de la chambre voisine allant aux toilettes… Dans les avis, les propriétaires avaient répondu à une personne qui avait dit avoir froid, qu’il « aurait dû passer à l’accueil car ils avaient des chauffages portatifs », c’est ce que nous avons fait, mais on nous a répondu qu’ils n’avaient que des couvertures, pas de chauffage dans l’hôtel. Je reste dubitative. Pour couronner le tout, une des chambres avait décidé de déménager tout le mobilier ce soir là. Les personnes dans l’hôtel n’ont aucun respect, claquent les portes, crient dans les couloirs en pleine soirée. Nous avons réservé cet hôtel au vu de nombreux avis positifs, je me demande comment c’est possible d’avoir une note si élevée pour un hôtel si médiocre. Expérience horrible, je ne recommande pas si vous souhaitez dormir la nuit. Nous avons fait plusieurs hôtels au Pérou et je n’ai jamais vu ça.

2026-06-14 • via Nuitee
G
Garrido • solo_traveller • cl
10
2026-06-13 • via Nuitee
I
Iria • solo_traveller • es
7
2026-06-12 • via Nuitee
R
Rodrigo • solo_traveller • br
5
Águas Calientes
Pros:

Localização bem estratégica para retirar o ticket do bus e bem próximo a rua para os ônibus que leva até a entrada do sitio Machu Pichu.

Cons:

Precisa melhor e muito na limpeza do banheiro.
No quarto que fiquei não tinha janela para área de fora, mas tinha janela para o corredor que dá acesso a outras unidades. Isso além de incomodar fica ruim para manter a janela aberta.
Não há ventilador, nem ar condicionado.
A cama é pouco confortável e a diária é muito cara para o que oferecem. Para o serviço que foi entregue deveria ser a metade do preço.
Café da manhã é bem simples, bem simples mesmo. Poderia ser até simples mas que fosse o básico que a maioria consegue oferecer.
O som, falo a acústica dos quartos é lamentável. A gente escuto porta abrindo povo falando, gente vomitando passando mal. Noite péssima para dormir e ter energia para avançar o dia.
Eu não gostei da experiência.
Não recomendo.
Precisa melhorar

2026-06-11 • via Nuitee
J
Jumara • solo_traveller • br
10
2026-06-10 • via Nuitee
A
Araceli • extended_group • mx
10
Pros:

LA LIMPIEZA DEL CUARTO Y LA ATENCION ME PARECIO EXCELENTE

Cons:

NO ME DISGUSTO NADA

2026-06-08 • via Nuitee
C
Corrêa • couple • br
10
Estadia perfeita
Cons:

Nada tudo
Muito bom

2026-06-07 • via Nuitee
S
sanchez • couple • ar
10
2026-06-05 • via Nuitee
T
Thalita • extended_group • br
10
Ótima!
Pros:

A localização é excelente! Ao lado de onde pega o ônibus pra Machu Picchu e ao lado da estação de trem. Recomendo!

2026-06-03 • via Nuitee
P
Pedro • couple • pt
10
Pros:

Localização perfeita e staff muito amável

2026-06-01 • via Nuitee
P
Paola • couple • br
10
Confortável e aconchegante
Pros:

Localização e recepção.

Cons:

Tudo muito bom

2026-06-01 • via Nuitee
M
Maria • couple • br
10
2026-06-01 • via Nuitee
M
Maria • family_with_children • us
9
2026-05-30 • via Nuitee
B
Beatriz • solo_traveller • br
6
Pros:

Funcionários prestativos, localização ótima, pertinho do local para pegar o ônibus para Machi Picchu

Cons:

Muito barulho durante a noite impossibilitando dormir bem, chuveiro sem água quente

2026-05-30 • via Nuitee
G
Gaston • solo_traveller • ar
10
2026-05-28 • via Nuitee
C
Carla • extended_group • ar
10
2026-05-27 • via Nuitee