Novotel London Brentford

Hotels
Novotel
8.4 (3350 reviews)
Great West Road, Brentford , Brentford , gb

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Good value
Cons:
Issues with room temperature
Far from city center

Categories

Cleanliness
8.04
Overall cleanliness is good but there were mentions of a dirty mattress.
Service
9.01
Staff described as friendly, helpful, and attentive.
Location
7.55
A bit far from the city center but accessible via public transport.
Room Quality
8.5
Rooms are comfortable and well-kept, but issues noted with temperature.
Amenities
8.03
Good amenities like pool and dining, though the pool could be improved.
Value for Money
8.49
Generally a good value but some mentions of price concerns.
Food and Beverage
9.04
Breakfast praised highly and restaurant described as lovely.
Overall Experience
8.51
Overall, a pleasant experience with noted minor improvements needed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:08

Property Description

Convenient Location
Located just a 4-minute drive from Brentford Train Station and less than 8 miles from Heathrow Airport, Novotel London Brentford offers easy access to transportation hubs for a stress-free travel experience.

Modern Amenities
Enjoy a comfortable stay with air-conditioned rooms equipped with a flat-screen TV, free WiFi, and a minibar. Unwind at the fitness centre and indoor pool, or savor a delicious meal at the on-site restaurant and bar.

Explore Nearby Attractions
With Kew Gardens just 2 miles away and Richmond Park a short 12-minute drive, Novotel London Brentford is the perfect base for exploring the beauty of west London.

Book now for a memorable stay at Novotel London Brentford and experience the best of west London hospitality.

Important information:

Guests wishing to bring pets will be charged £15 per pet and per night.

Please note that the credit card used to book must be presented on arrival.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 15 per day.

Location

Guest Reviews

8.4
Based on 3350 reviews
Cleanliness: 8.04
Service: 9.01
Location: 7.55
Room Quality: 8.5
Amenities: 8.03
Value for Money: 8.49
Food and Beverage: 9.04
Overall Experience: 8.51
E
emre couple tr
8
2026-06-05 via Nuitee
D
David couple gb
9
Comfy stay in a well located hotel.
Pros:

Location not far from Heathrow and an easy walk to the Thames and Kew Bridge.

Cons:

N/A

2026-06-04 via Nuitee
L
Lynne solo_traveller gb
10
Pros:

This hotel is in a great location. The staff were friendly and helpful. The rooms were clean, well equipped and comfortable.

2026-06-04 via Nuitee
R
Ryan solo_traveller gb
8
Pros:

Nice newish hotel, room and pool. Decent location for bus connections.

2026-06-03 via Nuitee
J
John solo_traveller gb
8
2026-06-03 via Nuitee
M
mugurel solo_traveller ro
9
Pros:

Good value for money. Comfortable beds. Really quite as we stayed in front view room at the a4 road.

Cons:

the pool is nice. But, there is nobody to supervise people in the pool. And i don't mean a lifeguard. Other bigger children jump, run and chase around in and out of pool that can create a hazard for others (and themselves, but is their choise here :d ).
There are signs with no jumping in the pool, no running. But is up to the people to follow them. And they don't necessarilly follow.

2026-06-03 via Nuitee
A
Afzali couple gb
8
Pros:

Good

2026-06-02 via Nuitee
S
S Dunkerton solo_traveller gb
8
Good Value For Money
Pros:

- Large room
- Good value for money
- Welcoming staff

Cons:

- Room was cold (heating didn't seem to make much difference)
- The pool was lovely but also very cold
- The sauna didn't get very hot

2026-06-02 via Nuitee
D
Dogan solo_traveller tr
9
2026-06-02 via Nuitee
D
David family_with_children gb
7
2026-06-02 via Nuitee
D
Don family_with_children ie
10
Definitely go back 👌👌
Pros:

Amazing hotel loved everything about it

Cons:

Nothing

2026-06-01 via Nuitee
L
Linda solo_traveller gb
10
Pros:

Everything is good

Cons:

All good!

2026-06-01 via Nuitee
B
Babaslimane couple gb
1
Pros:

Absolutely appalling

Cons:

Explained my situation and that the booking had no fault of mine yet still charged me rather than Klarna

2026-06-01 via Nuitee
E
Elisabeth couple gb
9
2026-06-01 via Nuitee
J
James solo_traveller gb
3
Not recommended
Pros:

Not really

Cons:

Basement parking is unmanaged, water swimming pool is horrible, only one coffee machine in the morning

2026-06-01 via Nuitee
S
Santos solo_traveller gb
9
Pros:

Clean

Cons:

Nothing

2026-06-01 via Nuitee
J
Jan couple gb
10
2026-05-31 via Nuitee
P
Padraig couple ie
10
Pros:

Nothing at all to complain about, fantastic value for money.

2026-05-31 via Nuitee
N
Neil family_with_children gb
10
2026-05-30 via Nuitee
H
Hannah couple gb
8
Pros:

Nice clean building and room

Cons:

Gym equipment was very old and a lot not working, aircon in the gym was really poor

2026-05-30 via Nuitee