Precious Paradise Ushaka

Hotels
6.3 (2055 reviews)
11 Albert Terrace , Durban , ZA

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Paid
Children allowed

Facilities

Parking
Air conditioning
Restaurant
Family rooms
Bar
Non-smoking throughout
Private parking
Daily housekeeping
Water park
Beach

Review Highlights

Pros:
Convenient location
Affordable prices
Cons:
Dirty facilities
Noisy staff
Lack of Wi-Fi

Categories

Cleanliness
4.3
The towels and bedding were dirty with stains, and cockroaches were present.
Service
6.8
Issues with reception service and communication, but some positive notes from staff interaction.
Location
8.3
Close to Ushaka marine and beach, however, the entrance area looked dodgy.
Room Quality
5.3
Rooms were described as basic or needing updates, shared walls had noise issues.
Amenities
6.3
No Wi-Fi and limited TV channels reported, but some nice features like proximity to attractions.
Value for Money
6.8
Rated as a short stay hotel, value may vary based on cleanliness and amenities.
Food and Beverage
6.3
Not specifically mentioned, but coffee options noted as lacking.
Overall Experience
6.3
Mixed experiences with serious concerns about safety and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 06:15

Property Description

Luxurious Accommodation
Experience the elegance and comfort of our rooms at Precious Paradise Ushaka located just steps away from Vetch's Beach.

Convenient Amenities
Enjoy the convenience of our on-site restaurant, private parking, and a lively bar for a perfect evening unwind after a day of exploring Addington Beach and uShaka Marine World nearby.

Nearby Attractions
Explore the nearby Durban ICC, Durban Botanic Gardens, and Moses Mabhida Stadium for a memorable stay in Durban. Book your stay now and experience paradise at Precious Paradise Ushaka.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.3
Based on 2055 reviews
Cleanliness: 4.3
Service: 6.8
Location: 8.3
Room Quality: 5.3
Amenities: 6.3
Value for Money: 6.8
Food and Beverage: 6.3
Overall Experience: 6.3
M
MGOZA • couple • za
1
It was Hell of a mess
Pros:

The location is horrible, no curtains, no toilet paper provision, air-conditioning is not working everything about this place was horrible, even the staff was very rude and mean.

Cons:

Everything

2026-09-19 • via Nuitee
B
Baloyi • solo_traveller • za
6
Pros:

The room was clean also the staff was excellent

Cons:

Tv very bad
Water was cold

2026-09-19 • via Nuitee
M
mzizi • solo_traveller • za
9
Perfect
Pros:

Everything

Cons:

Please clean the parking lot

2026-09-19 • via Nuitee
S
Seluleko • couple • za
5
2026-09-19 • via Nuitee
S
Sizwe Leon • solo_traveller • za
6
Good place for it's location and very peaceful
Pros:

Comfort and location

Cons:

Roof leaks at room 12

2026-09-18 • via Nuitee
Z
Zinhle • couple • za
9
Excellent and clean
Pros:

Housekeeping is on other level iloooooove it so much definitely coming back it clean and smell so nice

Cons:

Having cold water during the day at the shower

2026-09-17 • via Nuitee
T
tapologo • couple • bw
1
I ended up canceling my booking upon arrival at the facility i had to look for another accommodation somewhere else
Pros:

I didn’t like anything there i am still waiting for my refund as I cancelled the booking

Cons:

What you see on booking.com is not what u get there,the facility does not cater for people using wheelchairs it’s upstairs but there is no elevator

2026-09-17 • via Nuitee
Z
Zanele • couple • za
9
2026-09-17 • via Nuitee
B
Bonginkosi • couple • za
1
Horrible
Pros:

Didn't even eat.

Cons:

Everything, tv didn't work , the guy who works there didn't even care , opens store rooms. Just terrible

2026-09-16 • via Nuitee
K
Kubheka • couple • ae
5
2026-09-16 • via Nuitee
R
Refiloe JENNY • extended_group • za
1
I did not stay
Pros:

Nothing

Cons:

I did not stay at the said room as I was not satisfied. The room was not prepared and the kitchen was so dirty with unwashed dishes.. I even requested refund

2026-09-16 • via Nuitee
M
Maisha • couple • za
1
You must improve the room
Pros:

Location was good

Cons:

Because is the next to beche

2026-09-16 • via Nuitee
A
Aphelele • solo_traveller • za
1
Disaster I will never return to Precious Paradise Shaka.
Pros:

Nothing

Cons:

There was a lot of noise from other people who booked the rooms, and staff didn’t bother themselves to make them quiet for the whole night, they are not answering their calls when you called them, tv was not working, there was no WiFi, towels were dirty. Tissue was already being used, microwave had a rust, they also have cockroaches in their rooms, aircon was not working properly, they told us that they have breakfast only to find out when you get there is no breakfast offered.

2026-09-16 • via Nuitee
S
Sobahle • solo_traveller • za
7
Pros:

Cleanliness

2026-09-15 • via Nuitee
E
Eric • extended_group • za
7
Pros:

The staff is nice, everything is clean and the place is peaceful.

Cons:

No wifi

2026-09-15 • via Nuitee
Z
Ziphozonke • couple • za
9
2026-09-15 • via Nuitee
S
Shandu • solo_traveller • za
9
Pros:

I liked my room even room service was good

Cons:

One of my friends didn't like her room because it's was small

2026-09-15 • via Nuitee
C
Chetty • solo_traveller • za
2
2026-09-14 • via Nuitee
T
Tsolo • couple • za
9
Excellent
Pros:

Nice place and welcome people

Cons:

None

2026-09-14 • via Nuitee
T
Tshabalala • solo_traveller • za
10
Pros:

Staff was friendly..location is good.

Cons:

Wash the flowery pillow.it was smelly

2026-09-12 • via Nuitee