Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Helpful, friendly front desk and staff
Excellent breakfast buffet with varied local options
Convenient and reliable shuttle service to stations
Modern, comfortable and stylish rooms
Clean rooms and well-maintained facilities
Onsen/public bath available
Cons:
Restaurant and bar service often slow and inattentive
Location is out of town / not within immediate proximity to major station
Public bath/gym can be small and crowded at peak times
Lack of microwaves/vending machines and some expected conveniences
Some rooms (e.g., room 803) are small or have limited views

Categories

Cleanliness
9.2
Multiple reviews note clean rooms and well-maintained water areas; overall cleanliness is consistently praised.
Service
9.7
Front desk and general staff repeatedly described as very helpful and friendly; some shortcomings limited to restaurant/bar service but overall staff hospitality is a strong positive.
Location
8.2
Location is out of town for some reviewers but shuttle service is frequent and useful; convenient for Nara park but not central to major stations.
Room Quality
9.5
Rooms described as modern, stylish, spacious and comfortable in many reviews, though a few mentioned smaller rooms (e.g., room 803) or recommended upgrades for certain bathrooms.
Amenities
8
Amenities include an executive lounge, shuttle, onsen and gym, but guests note the public bath/gym can be small or busy and there are missing conveniences (no microwave on floors, limited vending/bar staffing).
Value for Money
9
Several reviewers call it exceptional or great value given the modern rooms, cleanliness and included services like shuttle and breakfast.
Food and Beverage
8.6
Breakfast and buffet offerings receive high marks for variety and quality, but restaurant and bar service are frequently criticized as slow or inattentive.
Overall Experience
9
Overall sentiment is very positive: new, comfortable hotel with friendly staff and strong breakfast/shuttle offerings, tempered by some amenity and location caveats.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:35

Property Description

Luxurious Amenities at Novotel Nara
Experience a 4-star stay with a fitness centre, terrace, and concierge service at Novotel Nara.

Elegant Room Features
Relax in guest rooms equipped with a coffee machine, air conditioning, and a flat-screen TV.

Delightful Dining Options
Enjoy a buffet breakfast and unwind at the on-site restaurant and bar.

Experience comfort and convenience at Novotel Nara. Book your stay now to make the most of your trip to Nara.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.9
Based on 607 reviews
Cleanliness: 9.2
Service: 9.7
Location: 8.2
Room Quality: 9.5
Amenities: 8
Value for Money: 9
Food and Beverage: 8.6
Overall Experience: 9
M
makoto • solo_traveller • jp
8
2026-10-31 • via Nuitee
S
Stephen • couple • gb
8
Useful hotel
Pros:

The executive lounge was good. It gave us our evening meals as we were not looking for a big meal. The shuttle bus was very useful.

Cons:

The hotel is rather functional and the room (803) small with a view of a grey wall.

2026-10-28 • via Nuitee
D
David • solo_traveller • au
10
A Perfect Place to Stay in Nara
Pros:

What a beautiful hotel! Everything is excellent here: the staff are kind and helpful and we had a lovely room with very good shower and toiletries.
The breakfast is rich and plentiful. All foods are tasty and fresh. The shuttle bus is fantastic and we used it everyday to Nara station to catch buses to the tourist places. Can highly recommend this outstanding hotel.

Cons:

Nothing to dislike as everything was perfect.

2026-10-27 • via Nuitee
R
Rebecca • solo_traveller • au
10
Lovely spacious comfortable room. Restaurant staff ands service speed leaves a lot to be desired.
Pros:

Great location next to the conference centre, not too far from any train station. Great spacious room. Staff are helpful at the front desk

Cons:

No microwave on any floor despite information on the web that there is one.
Service in the restaurant as incredibly slow where it be breakfast, dinner or snack time. Staff were very inattentive. You had to grab their attention almost every single time you needed a drink. Even find a non service staff member to go find a service ice staff member.
The train shuttle bus was delayed without any up to date information of this delay or information in advice this can happen due to some kind of local event. It left me nervous about making my train departure time. If there is a known traffic time, then please inform guests the night before to suggest taking an earlier shuttle. Due to distance to any 7/11 style store, it would be good to have a vending machine and microwave for guests to enjoy a late night snack when needed. Service at the bar is just far too slow and the bar is not staffed.

2026-10-26 • via Nuitee
K
Koichi • solo_traveller • jp
10
Pros:

ベッドがふかふかでTVも大きく、水回りも綺麗で快適。朝食は奈良メニューが豊富で飛鳥汁がとくにオススメ

2026-10-26 • via Nuitee
D
douglas • couple • au
10
2026-10-23 • via Nuitee
P
PHILIP • family_with_children • sg
8
2026-10-23 • via Nuitee
O
Ono • solo_traveller • jp
10
2026-10-22 • via Nuitee
E
elisabeth • couple • fr
9
Pros:

Le confort de la chambre

Cons:

Le petit-déjeuner

2026-10-22 • via Nuitee
K
kjetil • extended_group • no
10
2026-10-19 • via Nuitee
C
Colin • solo_traveller • us
9
Excellent Modern Hotel, Very Comfortable with Extremely Friendly Staff.
Pros:

Hotel is relatively new so the feel and look of the hotel was excellent, room was very modern and state of the art. Staff at Front Desk were very helpful and friendly. The breakfast & dinner buffets were both excellent.

Cons:

Location was out of town but the hotel did have an excellent shuttle bus service.

2026-10-19 • via Nuitee
Z
Zoe • couple • au
9
2026-10-16 • via Nuitee
H
HIROMI • couple • jp
9
良かった
Pros:

部屋はスタイリッシュで良かったです

Cons:

大浴場が小さい

2026-10-14 • via Nuitee
L
LION • solo_traveller • au
10
2026-10-12 • via Nuitee
J
Johannes • solo_traveller • de
8
2026-10-12 • via Nuitee
悠一郎 • couple • jp
9
2026-10-11 • via Nuitee
T
Tony • solo_traveller • au
9
2026-10-11 • via Nuitee
C
ctucker • solo_traveller • au
10
Nice stop.
Pros:

Nice room. New hotel.

Cons:

No real problems but it is a convention hotel and not near anything interesting - 5 min walk to restaurants and convenience stores, 10 min walk to the station.

2026-10-11 • via Nuitee
K
Kawakami • family_with_children • jp
10
2026-09-17 • via Nuitee
S
SEIJI • solo_traveller • jp
8
Pros:

スタッフの方々のおもてなしが素晴らしかったです。

Cons:

特にありません

2026-09-17 • via Nuitee