Theory Hotel

Hotels
8.2 (1286 reviews)
38 Alexandre Dumas Street , Tbilisi City , ge

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Noise from street
Poor breakfast options
Inadequate parking

Categories

Cleanliness
7.84
Some reviews indicated poor maintenance and linen quality.
Service
8.81
Reception staff were mentioned as friendly and helpful.
Location
9.35
Great location for exploring the city center.
Room Quality
7.3
Some rooms facing the street were noted to be noisy.
Amenities
7.83
Parking space was small and not as advertised.
Value for Money
7.29
Mixed feelings regarding the value relative to the star rating.
Food and Beverage
8.34
Breakfast received mixed reviews regarding quality and quantity.
Overall Experience
8.81
General satisfaction with several highlighted pros.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:58

Property Description

Luxurious Accommodations
Theory Hotel in Tbilisi City offers 5-star air-conditioned rooms with free WiFi and private parking. Each room is equipped with modern amenities including a flat-screen TV and a private bathroom. Some rooms even feature a balcony for stunning city views.

Exceptional Services
Guests can indulge in the hotel's room service, enjoy a meal at the on-site restaurant, or unwind with a drink at the bar. The 24-hour front desk and shared lounge add to the convenience and comfort of your stay. Wake up to a delicious breakfast buffet each morning.

Prime Location
Conveniently located near popular attractions like Freedom Square and Rustaveli Theatre, Theory Hotel is the perfect choice for travelers interested in exploring the city. Book your stay now for a luxurious and unforgettable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.2
Based on 1286 reviews
Cleanliness: 7.84
Service: 8.81
Location: 9.35
Room Quality: 7.3
Amenities: 7.83
Value for Money: 7.29
Food and Beverage: 8.34
Overall Experience: 8.81
K
Kyle solo_traveller sa
4
2026-05-30 via Nuitee
J
Jelmer solo_traveller nl
8
Great stay
Pros:

Friendly service, very clean room, wonderfull balcony

2026-05-29 via Nuitee
A
Adi solo_traveller il
10
2026-05-28 via Nuitee
M
Memo Faris solo_traveller il
8
2026-05-27 via Nuitee
T
Theano couple ch
10
2026-05-25 via Nuitee
V
Van Su couple vn
2
2026-05-25 via Nuitee
A
Aleksandr family_with_children ru
10
Pros:

Очень хорошая локация при приемлемой цене. На крыше - летняя терраса и диванами. Номер большой и удобный.

Cons:

Немного бы разнообразнее завтраки - и было бы просто супер!

2026-05-23 via Nuitee
V
Valeria couple hu
10
Pros:

Amazing location, great service, we very much enjoyed our time

Cons:

Nothing

2026-05-22 via Nuitee
N
natalia couple il
8
Pros:

THE HOTEL IS LOCATED IN QUIET AREA,CONVENIENTLY, 10 MINUTES FROM THE CITY CENTER. MODERN DESIGN, COMFORTABLE MATTRESS AND PILLOWS. BREAKFAST WASN'T GREAT,AND THE MENU HASN'T CHANGED.

Cons:

DIVERSIFY BREAKFAST

2026-05-22 via Nuitee
M
Mine -adem solo_traveller tr
6
Pros:

Tesis in konumunu

Cons:

Çalışan personel

2026-05-22 via Nuitee
K
karaman22 family_with_children tr
9
Pros:

Kahvaltı güzel ve yeterliydi. Temizlik çok güzeldi her gün temizlik yapıldı. Otelin iki kapısı var Theory restoran kapısından da giriş yapılabiliyor. Konumu harikaydı. Restoran ve ön büro personeli çok ilgiliydi.

Cons:

Daha iyi manzarası olan bir oda verilebilirdi.

2026-05-21 via Nuitee
S
Saeed couple ae
10
2026-05-21 via Nuitee
U
URI couple il
7
Pros:

Location

Cons:

Noise at night

2026-05-19 via Nuitee
İrfan couple tr
10
Pros:

Location of the hotel is excellent. Staff is helpful.
That was a nice stay

2026-05-19 via Nuitee
M
Mark couple us
10
2026-05-18 via Nuitee
T
Titta solo_traveller fi
1
Skip this hotel, it’s not a 5 star experience
Pros:

There’s nothing to like about in this hotel

Cons:

This hotel is situated next to very busy street and it is impossible to sleep because on the road noise. The personnel is very impolite. When I asked their help to find a location on the map the reception clerk just laughed at my face and said that “I am not a Google Maps”. They were also unable and reluctant to change my room, they gave the another room to a new client. The bathroom smelled like mold. The breakfast was poor. Restaurant service was nice

2026-05-15 via Nuitee
B
Boris couple ru
7
Pros:

Хорошее месторасположение. Приличный завтрак. Чистые довольно просторные номера.

Cons:

Отель рекламирует себя, как отель 5 звезд. Это вызывает полное недоумение. В отеле нет ничего из того, чем должен располагать отель 5 звезд. Нет лобби, отель маленький и тесный. В номере категории делюкс отсутствуют халаты, имеются самые дешевые и тонкие тапочки с такими же тонкими, давно пожившими полотенцами. Есть маленький чайник, и вместо чашек два бумажных стаканчика, ложки и салфетки отсутствовали, все пришлось покупать. Сейф в шкафу прикручен к полу и чтоб им воспользоваться надо встать на колени на пол и низко нагнувшись в полумраке пытаться разглядеть на нем цифры. В номере не работала настольная лампа, на информацию об этом персонал никак не отреагировал. Но если номера в этом отеле будут продаваться по цене конкурентов у которых три звезды, то впечатление от отеля будет лучше)

2026-05-14 via Nuitee
E
Elias family_with_children il
10
2026-05-14 via Nuitee
R
Rino couple it
4
Per essere segnalato un hotel da 5 stelle ... deve dare molto di più.
Pros:

Posizione centrale

Cons:

Non corrisponde alle foto e da come è descritto da Booking; entrata Hotel scomoda dall'interno parte vecchia centro difficile da individuare anche dal taxi, colazione misera e scarsa, molto non è Hotel da 5 stelle, quindi costoso da come è proposto.

2026-05-12 via Nuitee
M
Misa solo_traveller rs
6
Not great
Pros:

The size of the room was really nice. I think 24sqm which makes it comfortable

Cons:

If you are booking this hotel, make sure that you explicitly ask for the room facing inside of the hotel, away form the road passing buy! More about that later...
Not good breakfast (if you do not eat eggs you are in trouble). 3* max.
Cleanliness of the room also could be better 3*
We asked for iron - they firstly tried to charge us, and then suddenly we got it for free?!
Tv didn't work. They fixed it day after the big game. So I wasn't happy :(
Bedside lights are funny story.
In our 1st room, both didn't work. Then they moved us to the second room, we had one working, but one not working. Then they brought another lamp. That one worked one night and then it didn't work anymore, so I gave up.
As mentioned we had to change the room because hotel is next to a very busy road, so first night we couldn't sleep at all because its very noisy.
At the end, we asked for the bill for the company and they did not issue one, told us to call Booking.com. That never ever happened to us.
So, overall it doesn't deserve more than 3*, but I guess in this world and crisis in hospitality business, they somehow managed to get that 4th star.

2026-05-10 via Nuitee