Havana Hotel

Hotels
7.9 (56 reviews)
Rruga Gruemire, Grilë Shkodra Rruga kombetare Shkoder-Koplik KM6, Grill 4301 , Shkodër , AL

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Pool
Friendly staff
Location
Cons:
Cleanliness issues
Overcharging
Poor breakfast quality

Categories

Cleanliness
7.29
Reviews indicated issues with room cleanliness and maintenance.
Service
9.26
Some reviews noted friendly staff and decent service at times, but lack of professionalism was also mentioned.
Location
8.3
Location was generally favorable, but some reviews noted difficulty accessing nearby areas without a car.
Room Quality
7.75
Reviews noted issues with room maintenance that affected overall satisfaction.
Amenities
8.78
The pool received positive feedback though there were some issues with air conditioning.
Value for Money
6.74
Reports of overcharging created a significant negative impact on perceived value.
Food and Beverage
5.79
Breakfast experience was poor and left guests dissatisfied.
Overall Experience
9.26
Despite several issues, there were positive aspects that made the experience enjoyable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 05:00

Property Description

Luxurious Accommodations
Indulge in air-conditioned rooms with flat-screen TVs, offering picturesque views of the pool or garden. Experience ultimate comfort with plush bathrobes and slippers provided in each private bathroom.

Convenient Amenities
Enjoy complimentary WiFi, free private parking, and unwind at the on-site bar. Benefit from the 24-hour front desk's assistance throughout your stay.

Ideal Location
Explore the stunning Lake Skadar just 8 km away or venture to Podgorica and Tirana Airport for day trips. Book your relaxing stay at Havana Hotel now.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.9
Based on 56 reviews
Cleanliness: 7.29
Service: 9.26
Location: 8.3
Room Quality: 7.75
Amenities: 8.78
Value for Money: 6.74
Food and Beverage: 5.79
Overall Experience: 9.26
D
Deepak • extended_group • gb
1
A Complete Disappointment
Pros:

Honestly there was nothing I liked except for that the hotel had restaurant to eat if needed not going out in search for food. However, the food was not of good quality.

Cons:

A Complete Disappointment

Extremely disappointing from start to finish. I genuinely regret booking this hotel without doing a more thorough review analysis beforehand. What was supposed to be an enjoyable family trip turned into a frustrating and deeply disappointing experience.

The problems started right at reception, where the service and response from the staff member were far below expectations. After travelling all the way from Tirana to Shkodër, the last thing I expected was to be let down at almost every turn.

1. Swimming pool closed without prior notice

One of the main reasons I chose this hotel was to spend quality time with my family enjoying the swimming pool. Unfortunately, we arrived to discover that the pool was closed, with no prior notice or information provided to guests. My entire trip had been planned around enjoying the hotel facilities, and my son was particularly disheartened by this disappointment. A simple notification before arrival would have allowed us to make an informed decision.

2. Room booked was not the room provided

I had booked a family room with a bathtub, but instead, I was given a double room that did not match my booking. I politely requested the room type I had reserved, but the receptionist was unable or unwilling to offer a satisfactory solution. When I asked a second time for a room change, I was told that this was the best room they could offer.

What made the situation even more frustrating was that there appeared to be very few, if any, other guests staying at the hotel. Despite this, I was told that no better room was available. How can a hotel fail to provide the room that was actually booked and paid for, without offering a reasonable alternative?

I have attached photographs for reference so that prospective guests can judge the room's condition for themselves.

3.

2026-10-23 • via Nuitee
A
Arkadiusz • couple • pl
7
Pros:

Dobra lokalizacja przy trasie. Smaczne jedzenie.

Cons:

Klimatyzacja w pokoju wyłączyła się w nocy i nie szło jej włączyć. Hotel ma swoje lata i nie wszystko jest naprawiane.

2026-10-08 • via Nuitee
M
Mariane • solo_traveller • ps
8
Pros:

Staff are very cooperative, pool was gorgeous.

2026-09-06 • via Nuitee
L
Louise • solo_traveller • gb
10
Beautiful hotel with great facilities
Pros:

Staff very friendly and attentive

2026-09-05 • via Nuitee
M
Moris • solo_traveller • dk
10
2026-08-31 • via Nuitee
S
Sara • extended_group • it
10
2026-08-31 • via Nuitee
E
Ellada • couple • bg
6
2026-08-27 • via Nuitee
B
Bas • extended_group • nl
10
2026-08-13 • via Nuitee
D
Des • extended_group • ie
7
2026-08-11 • via Nuitee
A
Alja • solo_traveller • si
10
2026-08-11 • via Nuitee
E
Elaine • solo_traveller • ca
8
Pros:

Belle piscine et climatisation efficace

2026-08-07 • via Nuitee
D
Daniel • solo_traveller • sk
8
Pros:

Kuchyňa super

Cons:

Majiteľ nerieši výmenu opotrebovaného zariadenia.

2026-08-05 • via Nuitee
M
Monique • couple • be
9
Idéal pour suivre la compétition de tennis tout près
Pros:

Le personnel très très gentil

Cons:

Au milieu de nul part

2026-04-25 • via Nuitee
G
gulden • couple • tr
8
2026-04-22 • via Nuitee
B
Bogusława • family_with_children • pl
6
Pros:

Basen czysty ,duży .Przyjemnie było posiedzieć nad nim. Zamówiona rybka bardzo dobra . Szkoda ,że nie serwują takiej kawy na śniadaniu jak w kawiarni.

Cons:

Śniadanie tragedia. Przed nami była wycieczka , prawie wszystko zjedli ,nikt nie uzupełnił stołu z daniami .

2025-09-19 • via Nuitee
B
Binyamini • extended_group • il
10
2025-09-08 • via Nuitee
A
Anita • family_with_children • pl
1
Cons:

Hotel trzykrotnie pobrał opłatę za pobyt , dwukrotnie z karty za każdym razem twierdząc że płatność nie przeszła, za trzecim razem zapłaciłam gotówka obawiając się że po raz kolejny płatność terminalem nie przejdzie. Niestety okazało się że płatność przeszła, efekt był taki że hotel 3 krotnie pobrał opłatę za pobyt i mimo reklamacji przez Booking oraz przez bank hotel pieniędzy nie zwrócił, mimo że minął już prawie miesiąc . Bardzo odradzam pobyt w tym hotelu a jeśli ktoś się zdecyduje to zdecydowanie trzeba płacić gotówką, bo hotel twierdzi że płatność kartą w terminalu nie powidła się a jest to nieprawdą i pieniądze z konta znikają.

2025-08-27 • via Nuitee
A
Amelie • couple • fr
5
Pros:

La piscine

Cons:

Le manque de professionnalisme de l ensemble de l équipe, aucun service, pas meme le minimum.
La chambre était" insalubre".. une fuite aux toilettes et une aeration bruillante dans la salle de bain.. et seulement une femme de menage pour venir passer un coup de serpillière pour camoufler une partie des degats..

2025-08-27 • via Nuitee
J
jurriën • couple • nl
7
Relaxen aan het zwembad
Pros:

Het zwembad was heerlijk ,er werden drankjes aan ons zonnebed gebracht en we hebben een pizza gegeten. voor ons was de locatie prima ( direct aan de doorgaande weg) .
Verder kun je er zonder auto niets.
De badkamer was dik in orde.
Het personeel was erg vriendelijk.
De kamer was mooi ruim en de bedden lagen prima.

Cons:

De airconditioning viel regelmatig uit ,het werd één keer prima verholpen door de jonge man van de receptie, maar dat hielp maar kort. Met de volle zon op de ramen liep de temperatuur behoorlijk op.
S'avonds was er een feest bij het zwembad restaurant ( het muziek ging tot laat door .
Het ontbijt was een beetje chaotisch het buffet was om 8:15 nog niet klaar gezet en het brood kwam te laat

2025-08-18 • via Nuitee
זכאי ליפשיץ • couple • il
9
מאוד נהנינו תודה
Pros:

הצוות נחמד זמין ומדהים.
בריכה כיפית ומתחם משחקים לילדים

Cons:

צריך יותר תחזוקה למלון

2025-08-13 • via Nuitee