City Quays Accommodation

Hotels
8.7 (296 reviews)
6 Lake Street 401 , Cairns , au

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Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
BBQ facilities
Lift / Elevator
Fishing
Non-smoking throughout
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Review Highlights

Pros:
Clean and comfortable
Great location
Welcoming service
Well-equipped rooms
Cons:
Musty smell in bathroom
Pool area lacking appeal
Limited kitchen facilities

Categories

Cleanliness
8.38
Most reviews mentioned clean and comfortable accommodations; however, one review pointed out a musty drain smell, affecting the score.
Service
8.88
Guests reported good communication from staff and welcoming experiences.
Location
9.07
Many reviews praised the excellent location, close to beach, shopping, and dining.
Room Quality
8.57
Overall reviews indicated spacious and well-equipped rooms, but some noted a need for more amenities.
Amenities
8.48
There were mentions of good amenities, but some guests expressed disappointment with the pool and kitchen facilities.
Value for Money
8.77
Guests felt the pricing was excellent for the location and amenities offered.
Food and Beverage
8.57
Food and beverage options were not specifically mentioned, so assigned 'Standard quality for this hotel tier'.
Overall Experience
8.88
The majority of reviews reflected a very positive overall experience, indicating willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:54

Property Description

Convenient Location
City Quays Accommodation, nestled in the heart of Cairns, offers a prime location near major attractions such as the Cairns Convention Centre and Cairns Station. Guests can easily explore the city with various landmarks just a short distance away, ensuring a memorable stay.

Modern Amenities
The hotel provides well-equipped, air-conditioned rooms featuring a range of amenities including a flat-screen TV, kitchen facilities, and a private balcony. With free WiFi, an outdoor pool, and a sun terrace, guests can relax and unwind in comfort during their stay.

Leisure and Recreation
For those looking to explore beyond the hotel, City Quays Accommodation offers a barbecue area and is close to activities like fishing. Additionally, popular sites like Cairns Flecker Botanic Gardens and Tjapukai Aboriginal Cultural Park are a short drive away, providing ample opportunities for adventure.

Book your stay at City Quays Accommodation for a memorable Cairns experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.7
Based on 296 reviews
Cleanliness: 8.38
Service: 8.88
Location: 9.07
Room Quality: 8.57
Amenities: 8.48
Value for Money: 8.77
Food and Beverage: 8.57
Overall Experience: 8.88
J
Joey • couple • au
9
2026-07-24 • via Nuitee
E
Eleanor • solo_traveller • gb
9
Great place
Pros:

Compact, everything you need for a short stay

Cons:

Nothing other than dirty cups in the cupboard

2026-07-22 • via Nuitee
M
matthew • couple • au
1
2026-07-18 • via Nuitee
H
Harman Jot Sidhu • solo_traveller • au
10
2026-07-16 • via Nuitee
H
Hikaru • couple • jp
1
2026-07-15 • via Nuitee
A
angela • couple • au
7
Great location, close to everything
Pros:

Great location being an easy walk to everything that Cairns city has to offer. The unit is of a good size and well equipped.

Cons:

There were some liberties taken by the property owner outside of what was represented though bookings.com

2026-07-15 • via Nuitee
S
Sol • couple • au
10
2026-07-12 • via Nuitee
T
Tracey • couple • au
10
I would definitely stay again
Pros:

Homely - everything well thought out & owner had personal touches of lovely decor. Toiletries were flash & kitchen well equipped. Bed and couch comfy.

2026-07-09 • via Nuitee
S
Sandra • couple • au
10
We chose City Quays as we have stayed there before.
Pros:

The location was perfect for the event we attended.

2026-07-05 • via Nuitee
Y
Yoshie • couple • au
8
いつも泊まる宿泊施設だったがオーナーだった為いつものサービスが受けられなかった。金額は少し安かったけど
Pros:

とても清潔で便利でした。ソファーの座り心地もよくくつろげました

Cons:

ゴミを下のパーキングエリアに捨てる指示があってパーキングエリアで閉じ込められてしばらく出れなかった。チェックアウト後荷物を預かってもらうのに有料はありえない、予備傘もなかった

2026-06-29 • via Nuitee
N
Natasha • couple • au
9
Great location, Good communication
Pros:

Did not have the breakfast

Cons:

Nothing comes to mind

2026-06-23 • via Nuitee
O
Oliver • solo_traveller • au
8
Good location
Pros:

Location, big TV and entertainment, views were nice.

Cons:

Very little washing up detergent and shampoo in bottles. Parking wasn't free ether, you can take the risk on the street but its possible to get a ticket.

2026-06-22 • via Nuitee
C
C • couple • au
7
Location was ideal. Easy walk to Esplanade
Pros:

Location

Cons:

Bath towels could have been softer . They were too hard, so rough on skin . Bed linen quality could have been better as well . They were crumpled . Minor complaints which can be fixed easily and cheaply

2026-06-19 • via Nuitee
M
Melanie • couple • au
10
Awesome Relaxing great little few
Pros:

Neat and tidy room, it was nice and clean. The owner is lovely and friendly and welcoming. That’s all you see of her but always to meet the owner. Loved the room and the balcony was a bonus. And all the little things the Caroline has in the room are lovely

2026-06-18 • via Nuitee
W
Wayne • couple • au
7
2026-06-16 • via Nuitee
L
Leanne • solo_traveller • nz
10
Pros:

Location was great, apartment was clean and had everything we needed for our stay. Bed was really comfortable. Communication from the owner was good. Best coffee at The Chamber Room about a 2min walk away

2026-06-12 • via Nuitee
M
Mark • couple • au
10
Convient to the CBD and Restaurants with onsite parking
Pros:

Central

2026-06-10 • via Nuitee
B
Becka • solo_traveller • au
10
2026-06-08 • via Nuitee
L
Liu • couple • au
10
Pros:

Perfect location, close to everything!

2026-06-03 • via Nuitee
C
Clark • couple • gb
10
Brilliant location, clean and perfect.
Pros:

Beautifully clean and the best possible location as we used it before and after a reef trip. Cheaper and far better than a hotel and the parking is very secure.

2026-05-21 • via Nuitee