City Quays Accommodation

Hotels
8.7 (286 reviews)
6 Lake Street 401 , Cairns , au

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
BBQ facilities
Lift / Elevator
Fishing
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean and comfortable
Great location
Welcoming service
Well-equipped rooms
Cons:
Musty smell in bathroom
Pool area lacking appeal
Limited kitchen facilities

Categories

Cleanliness
8.38
Most reviews mentioned clean and comfortable accommodations; however, one review pointed out a musty drain smell, affecting the score.
Service
8.88
Guests reported good communication from staff and welcoming experiences.
Location
9.07
Many reviews praised the excellent location, close to beach, shopping, and dining.
Room Quality
8.57
Overall reviews indicated spacious and well-equipped rooms, but some noted a need for more amenities.
Amenities
8.48
There were mentions of good amenities, but some guests expressed disappointment with the pool and kitchen facilities.
Value for Money
8.77
Guests felt the pricing was excellent for the location and amenities offered.
Food and Beverage
8.57
Food and beverage options were not specifically mentioned, so assigned 'Standard quality for this hotel tier'.
Overall Experience
8.88
The majority of reviews reflected a very positive overall experience, indicating willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:54

Property Description

Convenient Location
City Quays Accommodation, nestled in the heart of Cairns, offers a prime location near major attractions such as the Cairns Convention Centre and Cairns Station. Guests can easily explore the city with various landmarks just a short distance away, ensuring a memorable stay.

Modern Amenities
The hotel provides well-equipped, air-conditioned rooms featuring a range of amenities including a flat-screen TV, kitchen facilities, and a private balcony. With free WiFi, an outdoor pool, and a sun terrace, guests can relax and unwind in comfort during their stay.

Leisure and Recreation
For those looking to explore beyond the hotel, City Quays Accommodation offers a barbecue area and is close to activities like fishing. Additionally, popular sites like Cairns Flecker Botanic Gardens and Tjapukai Aboriginal Cultural Park are a short drive away, providing ample opportunities for adventure.

Book your stay at City Quays Accommodation for a memorable Cairns experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.7
Based on 286 reviews
Cleanliness: 8.38
Service: 8.88
Location: 9.07
Room Quality: 8.57
Amenities: 8.48
Value for Money: 8.77
Food and Beverage: 8.57
Overall Experience: 8.88
Y
Yoshie couple au
8
いつも泊まる宿泊施設だったがオーナーだった為いつものサービスが受けられなかった。金額は少し安かったけど
Pros:

とても清潔で便利でした。ソファーの座り心地もよくくつろげました

Cons:

ゴミを下のパーキングエリアに捨てる指示があってパーキングエリアで閉じ込められてしばらく出れなかった。チェックアウト後荷物を預かってもらうのに有料はありえない、予備傘もなかった

2026-06-29 via Nuitee
N
Natasha couple au
9
Great location, Good communication
Pros:

Did not have the breakfast

Cons:

Nothing comes to mind

2026-06-23 via Nuitee
O
Oliver solo_traveller au
8
Good location
Pros:

Location, big TV and entertainment, views were nice.

Cons:

Very little washing up detergent and shampoo in bottles. Parking wasn't free ether, you can take the risk on the street but its possible to get a ticket.

2026-06-22 via Nuitee
C
C couple au
7
Location was ideal. Easy walk to Esplanade
Pros:

Location

Cons:

Bath towels could have been softer . They were too hard, so rough on skin . Bed linen quality could have been better as well . They were crumpled . Minor complaints which can be fixed easily and cheaply

2026-06-19 via Nuitee
M
Melanie couple au
10
Awesome Relaxing great little few
Pros:

Neat and tidy room, it was nice and clean. The owner is lovely and friendly and welcoming. That’s all you see of her but always to meet the owner. Loved the room and the balcony was a bonus. And all the little things the Caroline has in the room are lovely

2026-06-18 via Nuitee
W
Wayne couple au
7
2026-06-16 via Nuitee
L
Leanne solo_traveller nz
10
Pros:

Location was great, apartment was clean and had everything we needed for our stay. Bed was really comfortable. Communication from the owner was good. Best coffee at The Chamber Room about a 2min walk away

2026-06-12 via Nuitee
M
Mark couple au
10
Convient to the CBD and Restaurants with onsite parking
Pros:

Central

2026-06-10 via Nuitee
B
Becka solo_traveller au
10
2026-06-08 via Nuitee
L
Liu couple au
10
Pros:

Perfect location, close to everything!

2026-06-03 via Nuitee
C
Clark couple gb
10
Brilliant location, clean and perfect.
Pros:

Beautifully clean and the best possible location as we used it before and after a reef trip. Cheaper and far better than a hotel and the parking is very secure.

2026-05-21 via Nuitee
P
Peter couple gb
10
Pros:

Location was great and was very quiet. Just a short walk to ferries, buses ,shops,bars and the cairns lagoon.

Cons:

Nothing

2026-05-18 via Nuitee
D
David solo_traveller es
8
Pros:

Buena ubicación. Apartamento espacioso para 2 personas, sobretodo la parte de la cocina y comedor. La habitación es algo más justa de tamaño

Cons:

El parking se paga aparte del alojamiento.

2026-04-30 via Nuitee
P
Paula solo_traveller au
8
Good spot in the city area.
Pros:

Location

Cons:

Reception area was uninviting. Halls, elevators needed cleaning. There was nothing ‘pretty’ about the place.
Couldn’t sit on patio as rain came in and wet the chairs.
Aircon fan was blasting in my face while on patio.
Coffee machine was dirty.
Clothes left in dryer. Dirt on floor behind laundry door.

2026-04-25 via Nuitee
F
Freya couple gb
9
Pros:

Everything was really clean, and it’s in a quiet area but still walking distance to everything. The kitchen area was well stocked - there’s a kettle, air fryer, microwave, etc

2026-04-11 via Nuitee
B
Bernadette couple nz
10
Comfortable stay!
Pros:

Excellent location, clean and comfortable ! Loved the big screen TV. Nice to have a small balcony for "fresh air" Good value for money.

2026-04-07 via Nuitee
R
Rudie couple au
8
2026-04-03 via Nuitee
M
Mark couple ca
9
Location, convenience, well equipped and clean.
Pros:

Good location. A little away from the action which is good for the quiet, while still being a short walk to the marina for Coral Sea excursions or to the rail. Other excursion companies that do inland stuff are familiar with the place for pickups. Good size apartment with all one needs to cook at home. Woolworths and other stores are a short walk. Nice decorations too.

2026-03-30 via Nuitee
H
Harald solo_traveller de
8
2026-03-28 via Nuitee
S
Stormy solo_traveller au
10
2026-03-19 via Nuitee