HOTEL ZEPTAN

Hotels
8 (42 reviews)
Plot 33 Nabeeta road, Massese Danida II, Jinja City , Jinja , UG

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Well setup room
Affordable
Cons:
Noise disturbances
Cleanliness issues
Poor food quality

Categories

Cleanliness
6.71
Bathrooms weren't neatly cleaned and water issues reported.
Service
9.68
Friendly and supportive staff, positive feedback about reception.
Location
7.72
Proximity to a church caused noise disturbances.
Room Quality
8.67
The room was well set up and looks new.
Amenities
8.7
Healthy breakfast with a variety of options.
Value for Money
8.66
Affordable accommodation.
Food and Beverage
5.71
Breakfast was too pathetic and inedible.
Overall Experience
8.18
Mixed feelings due to noise and food issues, despite friendly staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:26

Property Description

Luxurious Accommodation with Top-notch Services

Modern Amenities: HOTEL ZEPTAN, located in Jinja, offers a range of modern amenities including free WiFi, room service, and a 24-hour front desk.

Culinary Delights: Indulge in a variety of cuisines at the on-site restaurant serving African, American, and British dishes. Special dietary requests are catered to with options like vegetarian, dairy-free, and halal meals.

Convenient Location: Situated close to Jinja Railway Station and popular attractions like Jinja Golf Course and Source of the Nile - Speke Monument, HOTEL ZEPTAN provides easy access for guests to explore the area.

Book your stay at HOTEL ZEPTAN now for a luxurious and convenient experience.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8
Based on 42 reviews
Cleanliness: 6.71
Service: 9.68
Location: 7.72
Room Quality: 8.67
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 5.71
Overall Experience: 8.18
A
Anton • solo_traveller • ru
10
Sehr toll und würde gerne zurückkommen
Pros:

Sehr freundliches Personal; wirklich jeder in diesem Hotel war sehr aufmerksam und hilfsbereit!

2026-01-22 • via Nuitee
A
Angel • extended_group • ug
5
2026-01-20 • via Nuitee
A
Angel • extended_group • ug
5
Pros:

the receptionist was friendly

Cons:

the bathrooms weren't neatly cleaned and there was no water , the toilet needs to be replaced in 312it leaks

2026-01-20 • via Nuitee
S
STEPHEN • family_with_children • ke
8
Pros:

I liked the rooms, comfortable and well illuminated. Polite staff who are eager to assist where needed. It is also near Jinja town making it accessible.

2026-01-06 • via Nuitee
K
Kasirye • family_with_children • ug
10
2025-12-30 • via Nuitee
N
Nabiwanga • solo_traveller • ug
7
Would love to visit again
Pros:

Everything

Cons:

No acs

2025-12-28 • via Nuitee
S
Samuel • couple • gb
7
Good
Pros:

The room was very good, well setup and still looks new. Very good.

Cons:

The food is not up to standard, break fast, the still need to be improved, stairs to the upper rooms, air conditioning is needed ASAP.

2025-12-27 • via Nuitee
J
Joyce • solo_traveller • ug
6
Fairly good
Pros:

Affordable

Cons:

Location and cleanliness

2025-11-20 • via Nuitee
J
Jeff • extended_group • us
8
2025-11-17 • via Nuitee
J
Jeff • extended_group • us
9
2025-11-06 • via Nuitee
A
Alia • extended_group • ug
9
2025-09-20 • via Nuitee
J
Jemba • extended_group • ug
8
2025-09-09 • via Nuitee
K
Kateregga • solo_traveller • ug
1
A pathetic and horrible experience.
Pros:

the friendly staff.

Cons:

There was a lot of noise and music from the hotel until past midnight which distorted my sleep. Secondly, given its proximity to the church, I failed to sleep in the morning too as the church awoke me with sermons at 5am until 7am. Also, their breakfast was too pathetic and inedible. I wouldn’t recommend staying there one more time. Dreadful experience.

2025-09-06 • via Nuitee
M
Mbarute • extended_group • rw
8
Pros:

Hotel is clean and very clean even
Staff very friendly and very supportive
The receipt Anaton was great supporter and highly motivated staff I have ever experienced
Breakfast was very healthy and full of options

Cons:

If you come to this hotel don't except a calm place because only of a church which next on top hill of this hotel. People were singing day and night almost none stop. Early in the morning it comes even worse in early hours.

2025-07-09 • via Nuitee
G
Gemechis • solo_traveller • et
8
Pros:

The room

Cons:

Shower was not working. I had no water in the room

2025-07-05 • via Nuitee
H
HuskyFD • extended_group • de
7
Sehr schwer zu finden, aber das Hotel ist sehr gut.
Pros:

Sehr feines Hotel

Cons:

Dieses Hotel hat eine sehr komplizierte Lage, nicht nach Google Maps hinfahren, ihr macht euch das Auto kaputt und kommt niemals an.

2025-07-04 • via Nuitee
M
Marvin • family with young children • ug
8
Good
Pros:

Hospitality

Cons:

Delay in bringing meals. And charging you for bringing breakfast in the room

2025-06-22 • via Nuitee
J
Jones • group • ke
10
in short the place was exceptional
Pros:

the staff were great and very welcoming. the breakfast was excellent . i would like to go to the place once again .

Cons:

the shower maybe .

2025-06-06 • via Nuitee
M
Magezi • family with young children • ua
9
Superb
Pros:

Stuff was really helpful. Breakfast is very generous

Cons:

Only the road leading to the hotel, which can’t be a fault of the hotel anyway.

2025-04-24 • via Nuitee
L
Lynnete • review category business travellers • ug
9
Superb
Pros:

I loved the staff, they were all welcoming. The room was clean and the breakfast was great. I totally recommend

2025-03-14 • via Nuitee