Children allowed
Pets allowed

Facilities

Terrace
Family rooms
Pets allowed
Safety deposit box
Tour desk
Currency exchange
Private check-in/check-out
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Great location
Nice aesthetic vibes
Cons:
Old and uncomfortable beds
Poor service

Categories

Cleanliness
6.61
Many reviews mention the hotel being old and in poor condition; specifically, furniture and fixtures are outdated.
Service
7.58
Service was noted as subpar in a review, but standard for the hotel tier.
Location
9.12
Consistently praised as ideal for exploring San Miguel.
Room Quality
6.07
Several comments referenced uncomfortable and old mattresses.
Amenities
7.1
Internet issues were mentioned; amenities are basic for the hotel standard.
Value for Money
7.56
Location adds to perceived value despite other shortcomings.
Food and Beverage
8.11
The aesthetic ambiance of the restaurant was positively noted.
Overall Experience
7.08
General satisfaction with the location, but issues with other aspects affect the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:32

Property Description

Charming Hotel in the Heart of San Miguel de Allende

Central Location: Hotel Sautto is conveniently situated near major attractions such as the Historic Museum and Church of St. Michael the Archangel, making it the perfect base for exploring the city.

Comfortable Accommodation: The hotel offers cozy rooms with amenities like free WiFi, a garden, and a terrace. Some rooms even feature a private patio, ensuring a pleasant stay for every guest.

Friendly Service: With bilingual staff and a 24/7 reception desk, guests can enjoy personalized assistance throughout their stay.

Experience the beauty of San Miguel de Allende at Hotel Sautto. Book your stay now for an unforgettable trip!

Important information:

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

Location

Guest Reviews

7.4
Based on 46 reviews
Cleanliness: 6.61
Service: 7.58
Location: 9.12
Room Quality: 6.07
Amenities: 7.1
Value for Money: 7.56
Food and Beverage: 8.11
Overall Experience: 7.08
L
Lopez • solo_traveller • us
9
2026-05-18 • via Nuitee
D
David • solo_traveller • mx
6
Pros:

Ubicación y precio

Cons:

Habitación muy caliente sin aire acondicionado ni ventilador

2026-05-17 • via Nuitee
S
sandra • solo_traveller • mx
10
Excelente
Pros:

1. La ubicación.
2. La limpieza.
3. Poco sonidos.
4. Agua caliente y fría genial.
5. Fácil de reservar.

2026-05-17 • via Nuitee
A
ANTONIO • solo_traveller • mx
6
Precio justo para una noche
Pros:

La ubicación esta bien en el centro de SMA, con amplios jardines, la ducha tiene bastante presión y con agua caliente o fria.

Cons:

La habitación es muy vieja, descuidada al igual que los muebles, no cuenta ni con ventilador ni con aire acondicionado. La habitación de al lado tuvo encendido si celular con un curso con volumen alto toda mi estancia

2026-04-20 • via Nuitee
L
Luis René • extended_group • mx
9
2026-04-17 • via Nuitee
A
Armando • solo_traveller • mx
9
Pros:

Lo céntrico y la limpieza

Cons:

Le hace falta mantenimiento a las instalaciones exteriores de las habitaciones

2026-04-13 • via Nuitee
R
Rocio • family_with_children • mx
3
Pros:

Solo la ubicación

Cons:

Habitaciones e instalaciones descuidado sin tv ni servicio de Internet

2026-04-06 • via Nuitee
K
Karol • family_with_children • cr
10
Pros:

Ubicación y precio

Cons:

.

2026-04-01 • via Nuitee
R
Rafael • solo_traveller • hn
8
Pros:

Location

2026-03-30 • via Nuitee
T
Tayla • solo_traveller • nz
5
2026-03-30 • via Nuitee
G
Gabriela • family_with_children • mx
8
Pros:

La ubicación es perfecta

Cons:

Las instalaciones necesitan remodelación

2026-03-28 • via Nuitee
E
Edwin • family_with_children • mx
10
2026-03-15 • via Nuitee
C
Carina • family_with_children • mx
8
Pros:

La ubicación

Cons:

El baño no tiene chapa para poder cerrar la puerta

2026-02-23 • via Nuitee
F
Felipe • couple • co
1
2026-01-28 • via Nuitee
N
Nelson • solo_traveller • mx
10
Great placce
Pros:

Hotel Sautto is a rambling- many room hotel in the heart of SMA with great prices and great staff

2026-01-19 • via Nuitee
R
Rivas • family_with_children • mx
8
2026-01-19 • via Nuitee
A
Antonio • solo_traveller • it
8
2026-01-08 • via Nuitee
Y
Yoseth • family_with_children • mx
9
Ubicación ideal si quieres pasear y conocer el centro de SanMiguel
Pros:

Ubicación ideal para conocer el centro de San Miguel

Cons:

Los colchones algo viejos e incómodos

2025-12-24 • via Nuitee
G
Guadalupe • family_with_children • us
10
Pros:

The aesthetic vibes by the restaurant

2025-12-04 • via Nuitee
A
Azanza • extended_group • mx
4
NO RECOMIENDO EL HOTEL
Pros:

UNICAMENTE LA UBICACION DEL HOTEL

Cons:

EL HOTEL ES MUY VIEJO, NADA CONFORTABLE, MALA ATENCION DEL PERSONAL

2025-11-24 • via Nuitee