Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean and modern rooms
Great location
Helpful staff
Cons:
Unpleasant smells
Noise from adjacent rooms
Rooms smaller than expected

Categories

Cleanliness
6.86
There were multiple mentions of unpleasant odors and cleanliness concerns.
Service
8.83
Guests praised the helpful and kind staff throughout the reviews.
Location
8.87
The location was consistently highlighted as a strong point in the reviews.
Room Quality
7.82
Rooms were noted as well-appointed but had issues like noise and small size.
Amenities
7.35
Some amenities like kitchen facilities were appreciated, but other aspects like noise were issues.
Value for Money
7.31
Guests felt the price was high for what was offered.
Food and Beverage
8.36
No specific food and beverage mentions; assumed standard quality for this hotel tier.
Overall Experience
7.83
Overall sentiment varied, but standout positives and negatives were reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 06:31

Property Description

Luxurious Accommodation:
Stay in style at NOX Richmond, a sustainable aparthotel just steps away from Richmond's center. Enjoy the convenience of free WiFi and a fully equipped kitchenette in every unit, perfect for both short and long stays.

Family-Friendly Environment:
With spacious family rooms available, NOX Richmond is the ideal choice for your next getaway with loved ones. The air-conditioned units are thoughtfully designed with amenities like a flat-screen TV, private bathroom, and even the option to have delicious chocolates or cookies delivered to your room.

Convenient Location:
Explore nearby attractions such as Twickenham Stadium and Kew Gardens, both just a short distance away. Plus, with easy access to Northfields, Ealing Broadway, and London Heathrow Airport, your travel itinerary is sure to be stress-free.

Book your stay at NOX Richmond now for a memorable and comfortable experience.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.9
Based on 3147 reviews
Cleanliness: 6.86
Service: 8.83
Location: 8.87
Room Quality: 7.82
Amenities: 7.35
Value for Money: 7.31
Food and Beverage: 8.36
Overall Experience: 7.83
S
Susan • solo_traveller • gb
10
2026-07-11 • via Nuitee
S
Sarah • couple • gb
8
Lovely stay and will return.
Pros:

no breakfast avaliable

Cons:

no lift as we were on the top floor

2026-07-10 • via Nuitee
S
Steven • solo_traveller • gb
10
Pros:

Great value. Clean and comfy

2026-07-10 • via Nuitee
D
Donna • solo_traveller • gb
6
Recent Stay July '26
Pros:

It was clean and tidy. Not too far from Richmond Station.

Cons:

Had a room which faced out to the road and there must have been a bar very close by, was very noisy.
It went quiet eventually 😌
There are no tea/coffee making facilities but even a bottle of water would have been appreciated.

2026-07-10 • via Nuitee
J
Jan • couple • cz
9
2026-07-10 • via Nuitee
I
Ian • solo_traveller • gb
7
Make sure you get the jacuzzi room
Pros:

Jacuzzi in my room was an amazing bonus. Location was great. Good facilities

Cons:

Light flickering in room, No natural light in room. TV was difficult to use

2026-07-09 • via Nuitee
P
Paul • solo_traveller • gb
6
2026-07-08 • via Nuitee
T
Talby • couple • il
10
מקום חמוד ממש
Pros:

מקום נקי, המארחים בדלפק היו זמינים לתקלות
נתנו לנו ברגע האחרון להוסיף מיטה נוספת וזה היה ממש נחמד מצידם
נמצא באמצע השכונה, 8 דקות הליכה מתחנת הרכבת

2026-07-08 • via Nuitee
S
Susanne • couple • de
9
Wir kommen definitiv wieder! Tolle Lage, tolles Zimmer!
Pros:

Sehr ruhiges Zimmer mit Super-Betten! In der Küchenecke konnten wir einfache Speisen selbst zubereiten (war aber kaum nötig, da in der Umgebung unzählige Restaurants sind). Jeden Tag gab es frische Handtücher.

2026-07-07 • via Nuitee
R
Ryder • solo_traveller • es
8
Pros:

Great location.

Cons:

Our room was on the top floor with no lift. Hard to lug big suitcases up the stairs

2026-07-07 • via Nuitee
J
James • extended_group • gb
6
2026-07-07 • via Nuitee
L
Lesley • solo_traveller • gb
6
Very expensive for a basic room.
Pros:

It was clean, conveniently located for the meeting we wanted, a ground floor room was great for my disabled husband, it was air conditioned and the dog was allowed to stay.

Cons:

It was very basic. The room was a strange shape with a small window down a ‘corridor’ the shower was difficult to use and the pillows were hard. No breakfast.

2026-07-06 • via Nuitee
W
WIN WIN • solo_traveller • gb
7
2026-07-06 • via Nuitee
R
Rory • solo_traveller • gb
10
Pros:

Fantastic

2026-07-06 • via Nuitee
S
Shireen • solo_traveller • bd
7
2026-07-06 • via Nuitee
K
Kingsbury • solo_traveller • gb
10
Pros:

Hotel beautiful nice river view

Cons:

Nothing

2026-07-05 • via Nuitee
M
Michelle • couple • gb
4
Suprisingly small rooms for the cosy, great location
Pros:

Good location

Cons:

The room size was tiny and unexpectedly vanilla in terms of decor.

2026-07-05 • via Nuitee
F
Freddie • couple • gb
7
2026-07-05 • via Nuitee
C
Cristina • family_with_children • es
3
No volvería ni lo recomiendo
Cons:

Tenía escaleras. No tenía ascensor y no recuerdo que lo indicaran. La habitación era ridículamente pequeña y el baño ni te cuento. No sabían explicar donde podías dejar el coche. La recepcionista correcta pero cero ganas de ayudar. Alguna vez que volvimos no estaba en su puesto o estaba con un amigo charlando. Por la mañana no había nadie y había un cartel vengo en 15 minutos, paso más tiempo, y tuvimos que dejar las llaves ahí tal cual.

2026-07-04 • via Nuitee
M
Mark • solo_traveller • gb
9
Right in the center
Pros:

Great aircon

Cons:

Slight road noise

2026-07-04 • via Nuitee