TORRE Astana, Trademark Collection by Wyndham

Hotels
•
Trademark
7.9 (138 reviews)
Туркестан улица 16 , Astana , kz

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Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Convenient location
Well-equipped rooms
Helpful staff
Cons:
Poor cleanliness
Food quality issues
Language barriers

Categories

Cleanliness
6.98
Multiple complaints about room cleaning and maintenance. Noted several issues with cleanliness during stay.
Service
8.95
Helpful service for ordering taxis, though issues with language barrier noted.
Location
8.99
Convenient location near concert venue and local cafes.
Room Quality
7.94
Generally clean and well-equipped rooms, though some mentioned issues with maintenance.
Amenities
7.47
Basic amenities available but some confusion with meal vouchers and no restaurant on-site.
Value for Money
8.43
Good value for price, though breakfast system is not well-managed.
Food and Beverage
6.48
Complaints about breakfast quality and meal voucher confusion, leading to dissatisfaction.
Overall Experience
7.95
Mixed experiences with positives outweighing negatives but some significant disappointments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 18:51

Property Description

Luxurious Inner Courtyard Views
Experience breathtaking inner courtyard views at TORRE Astana, a modern accommodation in the heart of Astana.

Convenient Amenities and Services
Enjoy city views, a picnic area, a 24-hour front desk, and complimentary WiFi throughout the property.

Comfortable and Well-Equipped Units
Relax in rooms featuring flat-screen TVs, private bathrooms, and kitchenettes with modern appliances. Select units offer garden views for a tranquil stay.

To book your stay at TORRE Astana and indulge in luxury and convenience, visit our website now.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.9
Based on 138 reviews
Cleanliness: 6.98
Service: 8.95
Location: 8.99
Room Quality: 7.94
Amenities: 7.47
Value for Money: 8.43
Food and Beverage: 6.48
Overall Experience: 7.95
M
Meti • extended_group • mw
7
It is good
Pros:

Good location

Cons:

Breakfast starts at 8

2026-05-30 • via Nuitee
Расул • couple • kz
10
2026-05-30 • via Nuitee
A
Alex • solo_traveller • ru
10
2026-05-30 • via Nuitee
M
Meryem Sila • solo_traveller • tr
7
Guzel
Pros:

Konumu,temizligi

Cons:

Sac kurutma makinesi ve kasa yoktu

2026-05-30 • via Nuitee
A
AISULUU • solo_traveller • kg
9
Очень удобное и красивое место, идеальна для длительного пребывания. На 22 этаже есть кофейня с прекрасным видом.
Pros:

Идеальное расположение, близко экспо, напротив ботанический сад, тц, собственная кухня

Cons:

Уборки нету оставалась на 4 дня ни разу не убрались. Воду и полотенца меняют по требованию. Могут беспокоить шумные соседи

2026-05-26 • via Nuitee
K
Kübra • couple • de
8
2026-05-26 • via Nuitee
R
Radmila • solo_traveller • kz
9
2026-05-25 • via Nuitee
A
Aidarkhanova • solo_traveller • kz
8
Pros:

Чисто, уютно.

2026-05-24 • via Nuitee
Жаншина • solo_traveller • kz
9
Pros:

Чистота,уютно,постель наисвежайшая,в номере чисто,матрас чистый,персонал на ресепшене тоже хорошо встретили,конечно хотелось бы вид на другую сторону,где откр.красивый вид,были проездом и хотелось насладиться красотой города

2026-05-24 • via Nuitee
A
Alimzhan • couple • kz
8
2026-05-24 • via Nuitee
Y
Yevgeniy • couple • kz
7
Pros:

Постельное бельё идеально чистое!

Cons:

С лифтами проблема.

2026-05-24 • via Nuitee
E
Erkanat • couple • kz
9
2026-05-22 • via Nuitee
B
Batuhan Uzay • couple • tr
1
2026-05-21 • via Nuitee
P
Pornpatcharanun • solo_traveller • kz
10
คู่รัก
Pros:

Мне нравятся чистые, тихие комнаты без посторонних шумов.

Cons:

не имеют

2026-05-20 • via Nuitee
M
Mikhail • couple • ru
10
2026-05-20 • via Nuitee
Цой • solo_traveller • ru
7
2026-05-19 • via Nuitee
M
Maxim • solo_traveller • kz
10
2026-05-18 • via Nuitee
D
Daniil • couple • ru
10
2026-05-16 • via Nuitee
Диана • solo_traveller • kz
10
Pros:

Отличная локация, чисто, вежливый персонал

Cons:

Приходится спускаться и встречать курьеров на первом этаже, т.к. лифт работает только по карточкам

2026-05-12 • via Nuitee
E
Edil • family_with_children • kz
10
2026-05-11 • via Nuitee