Palazzo Duca

Hotels
9.2 (488 reviews)
27 - 29 Douka Str. , Chania Town , gr

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly Staff
Great Location
Cons:
Hot Tub Issues
Noisy Neighbors

Categories

Cleanliness
8.69
The hotel was very clean but had some issues like missing curtains, which affected the overall experience.
Service
10
The staff were reported as friendly, helpful, and accommodating, which enhances the hotel's service reputation.
Location
9.66
The location was described as excellent, with easy access to restaurants and attractions.
Room Quality
9.2
Rooms were generally well-appointed, though some issues were reported regarding bed arrangements.
Amenities
8.15
The hot tub did not work properly during the stay, which was disappointing for some guests.
Value for Money
8.88
Guests felt the hotel provided good value, although some were disappointed about missing amenities.
Food and Beverage
9.14
Breakfast was included and considered nice, though some guests desired more variety.
Overall Experience
9.89
Overall, guests were very satisfied with their stay despite a few issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 19:42

Property Description

Luxurious Accommodation
Experience comfort and style with our elegant studios and apartments featuring Cocomat mattresses and modern amenities for a relaxing stay.

Prime Location
Located in the heart of Chania's old city, immerse yourself in the charm of the Venetian harbour and explore the nearby taverns, café-bars, and markets within walking distance.

Convenient Access to Beaches
Enjoy the sun and sea with Nea Chora beach just a short walk away, while popular beaches like Chrissi Akti and Agii Apostoli are easily accessible within a few kilometers.

Book your stay at Palazzo Duca for a unforgettable experience in Chania's historic surroundings.

Important information:

During the winter period (November to March), the reception will be open for a limited amount of time. Please also note that during this period, housekeeping services are provided every 2 days.

Please inform the property of your arrival time in advance, in order to arrange check-in details.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.2
Based on 488 reviews
Cleanliness: 8.69
Service: 10
Location: 9.66
Room Quality: 9.2
Amenities: 8.15
Value for Money: 8.88
Food and Beverage: 9.14
Overall Experience: 9.89
A
Annely solo_traveller ee
10
2026-07-23 via Nuitee
S
Stephane solo_traveller fr
7
Pros:

L'emplacement.

Cons:

Le bruit du restaurant dans la rue.
Et le petit déjeuner avec peu de choix pour un 4 étoiles.
Wifi très mauvais.

2026-07-23 via Nuitee
M
Miroslaw couple pl
9
2026-07-22 via Nuitee
L
Liliana Monica couple pt
9
Great place to stay in Chania - staff was super friendly and helpful
2026-07-22 via Nuitee
E
Emily solo_traveller au
10
2026-07-19 via Nuitee
A
Angélique family_with_children fr
8
Parfait
Pros:

L’emplacement est parfait. Très proche du port. Restaurant juste en bas délicieux.

Cons:

Rien

2026-07-19 via Nuitee
P
Paulina family_with_children pl
10
Pros:

Uroczy kameralny hotel położony na Starym Mieście w pobliżu Portu Weneckiego. Bardzo blisko promenady, gdzie mieściło się mnóstwo barów i restauracji i tętniło wieczorem życie. Jednocześnie hotel mieścił się w spokojnej uliczce, dodatkowym atutem były dźwiękoszczelne okna. Cisza i spokój. Apartament wyposażony był w niewielki aneks kuchenny, klimatyzacja działała bez zarzutu. Pallazo Duca urządzony był ze smakiem i dbałością o szczegóły. Obsługa była uprzejma i kontaktowała się z nami na bieżąco w razie potrzeby. Pokój codziennie sprzątano i uzupełniano kosmetyki oraz wymieniano ręczniki. Podczas naszego pobytu śniadanie spożywaliśmy w pobliskiej tawernie i było bardzo smaczne. Do plaży Nea Chora można było dojść 15 minut spacerkiem. Plaża zadbana i dobrze zorganizowana. Pogoda wspaniała...
Ogólnie pobyt w Chanii uważam za bardzo udany, piękne zadbane Stare Miasto, mnóstwo tawern , sklepów z ceramiką i innymi pamiątkami związanymi z Kretą, wyśmienite jedzenie, miła obsługa/ mieszkańcy.

Cons:

-

2026-07-16 via Nuitee
L
Laurent solo_traveller fr
10
Pros:

Accueil chaleureux, endroit charmant chambre incroyable !! Petit déjeuner exceptionnel
Nous reviendrons au plus vite !!

2026-07-14 via Nuitee
D
Donagh solo_traveller ie
10
Pros:

Nice staff, location, confortable room We left early on the last day to trek Samaria gorge and they provided lunch for our trip and held suitcases.

2026-07-11 via Nuitee
T
Tanya solo_traveller au
9
2026-07-10 via Nuitee
T
Tamara couple us
9
2026-07-10 via Nuitee
M
Marina family_with_children se
9
2026-07-09 via Nuitee
A
Ayşim couple tr
10
2026-07-09 via Nuitee
A
Anna solo_traveller it
10
Pros:

La posizione e la camera spaziosa

2026-07-07 via Nuitee
A
Alison couple za
10
Exquisite little boutique hotel.
Pros:

The location of the hotel was simply perfect for us. Sweetest little balcony off our room with two chairs and wonderful view of the harbour, tavernas, shops, etc. The room was beautifully decorated and the bed super comfortable. Breakfast was good - everything one could want. Proximity to the shops and restaurants just superb and so easy to wander around the Old Town which is just full of the most exciting shops. All the usual "souvenir" type shops but also many really beautiful shops full of creative artwork, jewellery, pottery etc. Our only caution would be the fact that you have to walk from Talos Square to the hotel (6-7 minutes) with your luggage. The hotel manager, George, was exceptionally helpful in every respect and organised a porter service to help us with our luggage.👍🏻 Also to note that the Old Town is full of stairs and steps!! We would not hesitate to stay there again.

Cons:

A non slip mat in the shower would have been nice as the tiled floor is slippery. The bathroom is pretty tight with very little space to move around! Just an observation not a criticism or problem.

2026-07-05 via Nuitee
S
SYLVIE solo_traveller fr
9
Belle adresse au centre ville. Chambre très agréable avec accès privatif. Petit déjeuner exceptionnel avec des plats fai
Pros:

Accueil très chaleureux avec un personnel très sympathique

2026-07-01 via Nuitee
J
Jacqueline family_with_children gb
10
Pros:

This was the second time I stayed at this hotel and again it didn't disappoint. The location is amazing, right in the heart of the old town overlooking the sea and the Venetian harbour. The room was cool and quiet, staff were friendly and welcoming. Delicious breakfast. The hotel is very close to restaurants, bars and shops and a very short walk from the beach. The restaurants overlooking the harbour can be expensive but wander a few streets back and there are very friendly places at much better prices and with fabulous menus. If you can reserve a room with a balcony you will have a wonderful view of the old town, but if not there is a beautiful roof garden to enjoy.

Cons:

There was anything we didn't like.

2026-06-27 via Nuitee
L
Leyla couple se
9
Cons:

Wifi and umbrella on the balcony

2026-06-25 via Nuitee
F
Frank solo_traveller de
6
Cons:

Dusche läuft das Wasser nicht ab.

2026-06-24 via Nuitee
M
Mark solo_traveller gb
10
Great little boutique hotel in a fantastic location.
Pros:

The staff were all knowledgeable, friendly and helpful. The location is excellent-just 100 metres to the portside. Reception staff were particularly helpful in advising places to visit and booking our bus tickets. Room was ideal for us. Towels changed every day as well as Room cleaned daily.

Cons:

Only a minor gripe. The weather was very hot during our stay and so we tended to take shelter in our air-conditioned room for a couple of hours each day. The WiFi signal was intermittent and weak.

2026-06-24 via Nuitee