Palazzo Duca

Hotels
9.2 (512 reviews)
27 - 29 Douka Str. , Chania Town , GR

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly Staff
Great Location
Cons:
Hot Tub Issues
Noisy Neighbors

Categories

Cleanliness
8.69
The hotel was very clean but had some issues like missing curtains, which affected the overall experience.
Service
10
The staff were reported as friendly, helpful, and accommodating, which enhances the hotel's service reputation.
Location
9.66
The location was described as excellent, with easy access to restaurants and attractions.
Room Quality
9.2
Rooms were generally well-appointed, though some issues were reported regarding bed arrangements.
Amenities
8.15
The hot tub did not work properly during the stay, which was disappointing for some guests.
Value for Money
8.88
Guests felt the hotel provided good value, although some were disappointed about missing amenities.
Food and Beverage
9.14
Breakfast was included and considered nice, though some guests desired more variety.
Overall Experience
9.89
Overall, guests were very satisfied with their stay despite a few issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 19:42

Property Description

Luxurious Accommodation
Experience comfort and style with our elegant studios and apartments featuring Cocomat mattresses and modern amenities for a relaxing stay.

Prime Location
Located in the heart of Chania's old city, immerse yourself in the charm of the Venetian harbour and explore the nearby taverns, café-bars, and markets within walking distance.

Convenient Access to Beaches
Enjoy the sun and sea with Nea Chora beach just a short walk away, while popular beaches like Chrissi Akti and Agii Apostoli are easily accessible within a few kilometers.

Book your stay at Palazzo Duca for a unforgettable experience in Chania's historic surroundings.

Important information:

During the winter period (November to March), the reception will be open for a limited amount of time. Please also note that during this period, housekeeping services are provided every 2 days.

Please inform the property of your arrival time in advance, in order to arrange check-in details.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.2
Based on 512 reviews
Cleanliness: 8.69
Service: 10
Location: 9.66
Room Quality: 9.2
Amenities: 8.15
Value for Money: 8.88
Food and Beverage: 9.14
Overall Experience: 9.89
D
Doron • family_with_children • il
8
Pros:

the hotel is nice but, getting there , in the middle of the old town was a challange

Cons:

the way to the hotel and the coffee at breakfast

2026-09-19 • via Nuitee
M
Mark • couple • gb
10
Pros:

Excellent hotel with a lot of character sitting within a lovely Central location in the old town. Excellent breakfasts , comfortable beds and not much noise at night . Would recommend this hotel to anyone wishing to stay within the pld town of Chania.

2026-09-17 • via Nuitee
C
Clair • couple • us
9
2026-09-17 • via Nuitee
T
Teresa • couple • ie
10
Very enjoyable and staff so friendly
Pros:

It was so clean

Cons:

Some rooms were dark but we got used to it quickly

2026-09-16 • via Nuitee
C
Cyril • couple • fr
9
2026-09-15 • via Nuitee
L
Lydia • couple • gb
10
Pros:

The hotel was perfect location. Right in the old town near the marina. It was about a 15-20 minute walk to each beach either side of the marina. The restaurants near by were lovely. I’d recommend the restaurants in the lanes within the old town. The staff were very friendly and accommodating.

2026-09-14 • via Nuitee
S
SalomonH • solo_traveller • at
9
Super zentral - immer wieder gerne
Pros:

Sehr schönes Zimmer mit einer wunderschönen Holzdecke und Balkon mit Blick aufs Meer.
Super zentral gelegen und dennoch ruhig sobald man die Balkontüre schließt.
Freundliches Personal.
Würde immer wieder hier buchen.

Cons:

Frühstück war nicht so ganz meines aber für den Einstieg in den Tag hat es gepasst.

2026-09-14 • via Nuitee
D
Dorian • couple • fr
9
2026-09-12 • via Nuitee
R
Richard • solo_traveller • fr
10
Pros:

Sont emplacement dans le quartier historique.
Un grand confort. Une hygiène parfaite.

2026-09-12 • via Nuitee
C
Christophe • solo_traveller • fr
10
Pros:

A 50m du port vénitien... Un endroit parfait pour visiter La Canée. Super bien insonorisé. Personnel adorable. Tout était parfait.

Cons:

Seul problème le stationnement. Mais ce n'est pas la faute de l'hôtel. La Canée est très touristique et il est très difficile de trouver des places de parking. Mais après le coucher du soleil quelques unes se libèrent...

2026-09-10 • via Nuitee
M
Marija • solo_traveller • hr
10
Pros:

Svidjela nam se lokacija, izgled sobe, udobnost kreveta. Također, sve je jako čisto. Doručak je bio super. Preporučamo boravak u ovom hotelu.

Cons:

N/a

2026-09-09 • via Nuitee
J
Jerzy • couple • pl
10
Polecam pokój 301, piękny widok z balkonu.
Pros:

lokalizacja

Cons:

niektóre pokoje mają okno z widokiem na ścianę

2026-09-06 • via Nuitee
D
David • couple • gb
10
10/10
Pros:

Great location , lots of character with good spacious rooms , added touch with rooftop area -

2026-09-06 • via Nuitee
M
Mayya • couple • ch
10
Palazzo Duca ist großartig - gerne wieder
Pros:

Alles sehr gut - Lage, Zimmer,Sauberkeit

Cons:

Hotel betreffend nichts - Parkplatz Regime in Chania nach neuem System katastrophal und Kundenfeindlich.

2026-09-04 • via Nuitee
L
Laila • solo_traveller • fi
9
2026-09-01 • via Nuitee
A
Andrea Luciene • solo_traveller • it
10
Pros:

Camera grande, pulita. Ottima colazione. Personale gentilissimi e localizzazione Ottima.

Cons:

Nulla

2026-08-31 • via Nuitee
K
Klaus • family_with_children • de
9
2026-08-31 • via Nuitee
A
Aikaterini • family_with_children • gr
10
An excellent choice for a stay in Chania’s Old Town
Pros:

An excellent choice for a stay in Chania’s Old Town. The location is extremely central, with beautiful aesthetics and distinctive architecture that create the feeling of stepping into another era. Our room was lovely, comfortable and very tastefully decorated. Breakfast is somewhat limited in terms of variety, but everything offered is of excellent quality. The service was outstanding — everyone was extremely friendly, helpful and willing to assist us with information and anything else we needed during our stay.

2026-08-27 • via Nuitee
E
Emanuela • couple • it
7
2026-08-27 • via Nuitee
Y
Yukie • extended_group • jp
9
暮らすように泊まれるホテル
Pros:

旧市街のTavernaやお店のある小径の中にあるアパートメントのような素敵なホテル。泊まった部屋にジャグジーがついていて、ゆっくり入ることができた。毎日清潔なタオルに取り替えてもらえてベッドメイキング、掃除もしてもらえました。冷蔵庫に常にたくさん水が補充され、帰ってからすぐに喉を潤すことができました。またコーヒーやお茶を入れて、同じ階にあるテラスに持っていって、朝日を楽しむことができ、（泊まったのは302号室です）朝ごはんも美味しかった。ベッドの寝心地がとても良く、アラームなしてさっと起きられたこと、睡眠の質も良かったのだと思います。

Cons:

エレベーターが小さいのと、エレベーターの入り口と出口が違うところ。内ドアが折り畳み式で動くので何度も挟まれそうになった。荷物を持って2人で入るとぎりぎりというところが窮屈。閉所恐怖症の人は厳しそう。昼から夕方にかけて、レセプションに人がいないため２階（エレベーターの表示は１、地上は０になります）に上がって別の鍵で入るのが少々面倒だったけれど、それも慣れればアパートに住んでいるような感覚で楽しかった。朝食の時間が8時からと少し遅い気もしますが、ギリシャの朝はゆったりしていると考えると、それもよし、となりました。

2026-08-27 • via Nuitee