Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Poor cleanliness
Lack of amenities

Categories

Cleanliness
6.44
Multiple mentions of dirty towels, stained bedding, and overall poor maintenance indicating low cleanliness.
Service
9.41
Positive mentions of helpful staff and good customer service aspects.
Location
9.45
Good location with close proximity to cafés and tourist attractions.
Room Quality
7.4
Reports of old rooms, noise issues, and lack of basic amenities.
Amenities
6.93
Missing amenities like kettle and refrigerator, along with complaints about breakfast options.
Value for Money
7.89
A mixed perception of value for money considering the quality and pricing.
Food and Beverage
6.44
Negative feedback related to breakfast quality and limited options.
Overall Experience
8.41
A general mixed experience with highlights in location and service, but major drawbacks in cleanliness and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 18:24

Property Description

Luxurious Accommodation
Hotel Monaco, situated on the picturesque left bank of Ishim River in Astana, offers air-conditioned rooms with modern decor, flat-screen TVs, and private bathrooms. Enjoy the convenience of free WiFi and private parking during your stay.

Culinary Delights
Indulge in Mediterranean and national dishes at the on-site restaurant, and don't miss the buffet breakfast. Quench your thirst with a variety of drinks at the vibrant pub.

Convenience and Location
Benefit from conference room facilities and explore the nearby business center and iconic Bayterek Monument, just a 5-minute drive away. With Astana International Airport in close proximity, Hotel Monaco is the perfect choice for your stay in Astana.

Book your stay at Hotel Monaco now for a memorable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.8
Based on 262 reviews
Cleanliness: 6.44
Service: 9.41
Location: 9.45
Room Quality: 7.4
Amenities: 6.93
Value for Money: 7.89
Food and Beverage: 6.44
Overall Experience: 8.41
M
Mariia • family_with_children • ru
10
2026-08-27 • via Nuitee
Дмитрий • family_with_children • ru
7
Pros:

Отличное расположение. Близко к центру, буквально 10 минут на машине до самого центра Астаны.

Cons:

Завтраки очень плохие. Даже нет желания приготовить вкусно. Фрукты подпорченные, глазунья выглядит крайне плохо, кофемашины нет, есть только кофе который варили и тот разбавленный.
Есть чем позавтракать, но в другой день уже не хочется приходить.

2026-08-27 • via Nuitee
Талгат • family_with_children • kz
10
2026-08-26 • via Nuitee
K
Kirill • solo_traveller • kz
10
Pros:

Отличный вариант в хорошем месте. Просторные номера. Достойные завтраки. Небольшой стилизованный отель, которые оставляет приятные впечатления. Шумоизоляция на уровне. Однозначно рекомендую.

2026-08-25 • via Nuitee
E
Eun Jin • extended_group • kz
7
Нечего не работает.
Pros:

Цена не дорогая и постельное чистое.

Cons:

Вайфай не работает. Кондиционер не работает. Телевизор не работает. 😓😓😓

2026-08-25 • via Nuitee
R
Ruslan • couple • kz
10
2026-08-25 • via Nuitee
P
Parviz • couple • az
7
2026-08-23 • via Nuitee
C
Carla Albertina • extended_group • it
10
Confortevole buona posizione
Pros:

Accogliente e pulito

Cons:

Il bagno un po’ datato

2026-08-23 • via Nuitee
A
Abdrashit • extended_group • kz
10
2026-08-23 • via Nuitee
A
Aimaganbetova • couple • us
9
2026-08-20 • via Nuitee
Назима • solo_traveller • kz
10
2026-08-18 • via Nuitee
Марат • couple • kz
4
2026-08-18 • via Nuitee
M
Mira • couple • de
10
2026-08-17 • via Nuitee
R
Rinat • solo_traveller • kz
8
Cons:

Старые мебели

2026-08-17 • via Nuitee
Нуржан • couple • kz
7
2026-08-17 • via Nuitee
A
Aziz • solo_traveller • kz
10
2026-08-17 • via Nuitee
Ольга • solo_traveller • kz
10
2026-08-17 • via Nuitee
R
Roberto • family_with_children • it
8
2026-08-16 • via Nuitee
R
Ruslan • family_with_children • kz
8
Cons:

на завтраке все было холодным, яичница, сосиски и кофе в чайнике. для двухместного номера на большой кровати были раздельные одеяла. слышимость соседей через розетки.

2026-08-10 • via Nuitee
Сайдагуль • couple • kz
1
2026-08-10 • via Nuitee