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Facilities
Property facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Air conditioning
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Room service
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Private check-in/check-out
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Airport shuttle (additional charge)
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Minimarket on site
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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CCTV outside property
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CCTV in common areas
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Access to health care professionals
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Thermometers for guests provided by property
Review Highlights
Categories
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Property Description
Stunning Views of Cretan Sea and Venetian Port
Hotel Helena, nestled in Chania’s Old Town, offers breathtaking views of the Cretan Sea and the Venetian port. The individually designed guest rooms, many with views of the Old Venetian port, are spacious and traditionally furnished, equipped with modern amenities like free Wi-Fi, TV, and fridge.
Convenient Location for Exploring Crete
Located just 500 meters from the nearest beach, Hotel Helena is also conveniently situated near Chania International Airport, the port of Souda, and the central bus station. Guests have easy access to explore all parts of Crete and its beautiful beaches.
Personalized Service and Local Expertise
The hotel's welcoming staff at the reception are eager to assist guests with information on the best places to visit and activities to enjoy in Chania. Experience the charm of Crete with Hotel Helena!
Ready to experience the beauty of Chania at Hotel Helena? Book your stay now!
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Parking
Free public parking is possible at a location nearby (reservation is not needed).
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Children and extra bed policy
Children of any age are allowed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
Location
Guest Reviews
Son hôte, Georgios !!
Hosts are georgus, very kind and friendly.
Excellent location and view from window.
Mycket centralt, gillade dom fina gränderna. Det var väldigt varmt när vi kom. Ac:n i rummet var väldigt tacksam.
Henkilökunta on mahtava. Häneltä sai etukäteen hyvät ohjeet saapumiseen. Paikan päällä hän antoi hyviä vinkkejä Chaniaan.
Huoneesta löytyi kaikki tarvittava yöpymiseen.
One of the best parts of our stay was the location. The hotel sits right by the Old Harbor, and you can reach the waterfront in just a few steps. Waking up to the view of the lighthouse and the harbor every morning was something truly special.
The room had everything we needed. The air conditioning worked perfectly, the refrigerator was useful, the bathroom was spotless, and everything felt well maintained. Daily housekeeping kept the room fresh, and you could immediately notice the cleanliness each time you came back.
What made the biggest difference, however, was Georgios. From the moment we arrived, he welcomed us warmly and shared practical tips that helped us enjoy Chania like locals. His restaurant recommendations were excellent, his sightseeing advice saved us time, and his genuine hospitality made us feel at home from day one.
Another thoughtful touch was the free beach umbrellas and mats available for guests. Small details like these show how much the hotel cares about making every stay comfortable.
This hotel offers much more than a great room. It gives you an unforgettable harbor view, an excellent location, outstanding hospitality, and the feeling that someone truly wants you to have the best possible holiday. I would happily stay here again.
Honestly, nothing. My only complaint is that Georgios made us feel so welcome that leaving Chania was much harder than expected. Maybe that's the famous Crete hospitality—and as neighbours/brothers understand it very well. See you again, φίλε!
L'emplacement dans la vieille ville. A proximité immédiate du port, des commerces et des restaurants.
L'accueil de la famille était très chaleureux et aimable.
The gorgeous view over the port and perfect location
Nous avons particulièrement aimé la gentillesse de notre hôte Georges
Mauvaise isolation, beaucoup de bruit dans les parties communes
Struttura nel centro storico.La camera ha una vista incantevole sull'antico Porto Veneziano.
Accoglienza eccezionale
Nulla
Location in the old town with great views of the harbour. Staff were extremely obliging.
Stairs to our room. Then again I'm quite old and the view was worth the effort!
Location is superb and staff really friendly! View from the window of the port truly the big advantage of this room
There is no elevator since it is in the heart of old town but this was known and expected and the room is a tad small.
The location is perfect, right in the center, yet quiet and peaceful. The host is also amazing and welcoming, highly recommended!
Great location, great host
We enjoyed a very pleasant stay at this hotel. It is clean and equipped with everything you need for a pleasant stay. The room was small but with a wonderful view of the old port. At the reception, which is generous and beautifully decorated, we were warmly welcomed by Georgios who provided us with all the necessary information. We would return anytime with pleasure. I highly recommend it.
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