Swell Shacks

يجب بدل جهد اضافي للمرافق والعناية اكثر لان المكان جميل ويستاهل يكون افضل من ما هو عليه لمسات بسيطة سيكون المكان اكثر من رائع ليس هناك غطاء في الفندق بالكامل وهو شي غريب بالنسبة لي مكتفون بالشراشف فقط

There were a couple of things,
1.Rooms- They were not very well maintained and locks were broken for bathrooms
2. Service- The staff when asked to clean the sheets, were extremely unhappy to do so and made it clear.
They djdnt have drinking water, they didnt provide us with any cutlery or glasses when requested upon
3- Racism- There was some altercation between us and the host/staff which required us to pay money which we were ready to do so but before we could reach that point, they standardized us as “you indians are all like this”
4- Staff- extremely rude and unprofessional. They dont realise that they are in hospitality and need to treat guests well. One of the staff members actually charged on us.
All in all- would not recommend anyone to visit the place. Extremely bad service, staff, owner.

but unfortunately our experience was disappointing

The service was poor, especially around the beach and pool where staff were rarely available. The food was not good and was not enjoyed by my family. Cleanliness was also below expectations, and room cleaning was only done once every three days.

There were many stray dogs around the property, which made the stay uncomfortable. In addition, the bar was never operating and did not serve any food or drinks during our stay.

Overall, the beautiful scenery was the only highlight of our visit.

All good

I would suggest making the breakfast more varied and offering a larger selection. When staying for six days, having the same limited options every morning becomes a bit uncomfortable. At times, it also felt like there wasn’t quite enough food. A more diverse and plentiful breakfast would make the experience even better.

Nothing

The shampoo and conditioner didn’t make my hair feel good. I would recommend bringing your own!

⚠️ Think twice before booking — the main problem here is the staff and the way the property is managed, both in the hotel and the restaurant.

If you want a calm, relaxed, and stress-free stay, read this first.

Even simple requests met with attitude, and the overall atmosphere felt unprofessional rather than welcoming.

What made this more concerning was that one of the individuals involved, who we were told is the owner of the business, lives on the property and appeared to allow — and even welcome — this kind of approach rather than resolve situations properly. As he told us himself, “If you saw the negative reviews, why did you come?”

Our stay began with being given a room completely different from what we had booked, with a strange smell, weak AC, and right next to the parking area, where you could not even properly open the curtains because it became see-through. After we raised this, we were told the property was fully booked, yet another room later became available after we had a call with the person managing bookings.

Later in the stay, we were unexpectedly pressured late at night to make a payment despite having been told earlier that payment would be made at checkout.

We booked despite the negative reviews regarding staff, but after this experience it became very easy to understand those reviews — and why the same problems keep happening. If respectful service and a relaxed stay matter to you, I would strongly recommend considering other options in the area.

1. Пришлось 3 раза менять номер - в первом не работал кондей, во втором был плохо слив, после нам дали семейный номер - это было топ!!
2. Завтраки вегетарианские все-таки маловаты да и разнообразия бы чуть больше. Не хватило фруктов на завтрак - просто свежих

The WiFi connection was quite weak and unreliable. The design of the cabins limits privacy, as the main window faces the central path and nearby cabins, making it difficult to open the curtains comfortably. While the staff were friendly, they were not very attentive or proactive.

We also rented a bike from the hotel, but it was old and not functioning properly, which was disappointing. The breakfast menu is quite basic and could use more variety. Additionally, we experienced a significant issue with ants in our room.

The beach nearby is great for surfing, but not ideal for swimming due to rocky conditions. Lastly, the location is about 15 minutes away from Mirissa, which may be inconvenient depending on your plans.