Rivers House

Hotels
6.2 (35 reviews)
16A London Road , Bromley , gb

Facilities

Free wired internet
Internet access
Non-smoking throughout

Review Highlights

Pros:
Ideal location
Strong WiFi
Helpful host
Cons:
Rude staff
Very dirty
Stained bedsheets
Poor service

Categories

Cleanliness
4.01
The place was very dirty, and the bedsheets were stained.
Service
4.48
Rude staff and poor service, as they did not honor bookings.
Location
8.52
Location was ideal; quiet and easy to get around with local buses.
Room Quality
5.47
Rooms were not adequately maintained, with issues like stained bedsheets.
Amenities
7.5
WiFi was strong and facilities were complete.
Value for Money
6.46
Given the issues with cleanliness and service, value seems average.
Food and Beverage
6.51
Food options were not mentioned, indicating standard offering.
Overall Experience
6.68
Overall disappointing experience due to service and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 20:16

Property Description

Convenient Location
Enjoy easy access to top attractions such as Crystal Palace Park and Greenwich Park from Rivers House in Bromley.

Well-Equipped Units
Relax in rooms featuring amenities like a fridge, shower, and free WiFi, with some rooms offering a terrace for a delightful stay.

Nearby Transport Links
Explore London effortlessly with London Bridge Underground Station and Canary Wharf Underground Station just a short distance away from the property.

Book your stay at Rivers House in Bromley for a memorable and convenient experience.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.2
Based on 35 reviews
Cleanliness: 4.01
Service: 4.48
Location: 8.52
Room Quality: 5.47
Amenities: 7.5
Value for Money: 6.46
Food and Beverage: 6.51
Overall Experience: 6.68
G
George couple gr
6
2026-07-02 via Nuitee
M
Mariusz solo_traveller pl
10
Positive impression
Pros:

Very good and pleasant communication with the owner.It wasn't anything spectacular, but I’d recommend it for a reasonably cheap, short stay.

Cons:

I focus on the positives. I don't have any negative ratings.

2026-06-28 via Nuitee
G
Gary solo_traveller gb
1
Don’t waste your time as they will just cancel your booking and get no refund
Pros:

Nothing

Cons:

Everything

2026-05-25 via Nuitee
J
John solo_traveller gb
1
Horrible experience
Pros:

I wasn't given the chance.

Cons:

I going to let everyone knows that RIVERS are scam
Unless they refund my £45 the own me. I booked in for a reservation on 18th to 19th reservation was confirmed. Few minutes later reservation cancelled. Reason no water at premises. I contacted Booking.com and Booking.com asked me to contact them directly and I try so many times by email phone with no reply. So all that i request is to refund my £45.

2026-05-12 via Nuitee
P
Patrick solo_traveller gb
1
2026-04-19 via Nuitee
E
Eward couple ie
9
It is know second thought of returning if in the area.I normally do the travel lodge,but this has something special,get
Pros:

It was clean trendy warm

Cons:

TV didnt have any stations

2026-03-31 via Nuitee
M
MARCUS solo_traveller gb
8
Enjoyable and very quiet.
Pros:

The host was very friendly and helpful as I have mobility issues. The location was great and easy to get around with local buses. I would like to stay there again in the near future.

Cons:

Nothing.

2026-01-19 via Nuitee
S
Sabbir couple gb
1
2026-01-19 via Nuitee
D
Dora couple gb
1
Awful
Pros:

Nothing, they wouldnt let us in and told us to leave on the phone and wouldnt honour our booking. Now having to jump through hoops to get our money back from booking.com. completely ruined our evening

Cons:

Rude staff, wouldnt us in or honour our booking. We were outside and called them, we asked them to come out to speak to us so we could show them our reservation but they just hung up and blocked our calls.

2025-11-22 via Nuitee
P
Paul family_with_children gb
4
Pros:

Location was ideal

Cons:

Communal areas could do with good clean

2025-11-17 via Nuitee
S
Sendhil couple gb
1
Pros:

Nothing

Cons:

Very dirty and place smelt of fish.
Bedsheets were stained.

2025-11-15 via Nuitee
B
Baobing solo_traveller gb
8
下次一定再来
Pros:

WiFi信号强,住宿便宜,安静,设施齐全,住宿很友好

Cons:

地方有点偏僻

2025-11-09 via Nuitee
A
Akinwale solo_traveller gb
6
2025-11-03 via Nuitee
W
Williams couple ng
7
Pros:

Homely

Cons:

Nothing really

2025-10-31 via Nuitee
O
Obinna couple gb
3
2025-07-07 via Nuitee
M
Marie solo traveller gb
4
Disappointing
2025-06-17 via Nuitee
D
Dale solo traveller pt
8
Very good
2025-06-02 via Nuitee
S
Scott young couple gb
8
Very good
2025-05-30 via Nuitee
J
James review category business travellers gb
6
Bromley Digs
Pros:

location and price

Cons:

very poor bathroom fittings. In fact they weren't fitted . Loose shower head, toilet and basin tap

2025-05-19 via Nuitee
V
Veronica group gb
8
Glad to have somewhere inexpensive to stay in Bromley.
Pros:

Relatively inexpensive for the location and very cheerful.

Cons:

The room door handle was hanging off. A male guest was walking around half undressed.

2025-05-10 via Nuitee