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Facilities
Property facilities
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Offsite parking discounted rates available
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Non-smoking rooms
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Air conditioning
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Restaurant
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Family rooms
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Lift / Elevator
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Luggage storage
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Ironing service
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Car hire
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Non-smoking throughout
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Private check-in/check-out
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Shuttle service (additional charge)
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Concierge service
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Coffee Shop on site
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Thermometers for guests provided by property
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Wine release events
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Covered parking
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Beach club nearby (surcharge)
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Beach toys
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious French Art Nouveau Design
Promenade Boutique Family Hotel 3* in Burgas offers a unique blend of classic Rococo elegance with modern amenities. The hotel's architecture and decor are inspired by the French Art Nouveau movement, creating a luxurious and intimate atmosphere for guests to enjoy.
State-of-the-Art Amenities
Experience the ultimate comfort at Promenade Boutique Family Hotel with top-notch amenities. The hotel is equipped with modern cleaning technologies to ensure a pristine environment, especially for guests with asthma and allergies. Additionally, guests are treated to a complimentary minibar stocked with a selection of beverages.
Personalized Service and Multilingual Staff
Our dedicated 24-hour front desk staff fluent in Bulgarian, German, and English are always ready to assist guests with any inquiries or recommendations about the area. Whether you're on a vacation, business trip, or weekend getaway, the attentive service at Promenade Boutique Family Hotel ensures a memorable stay.
Book your stay at Promenade Boutique Family Hotel 3* for a luxurious and unforgettable experience in the heart of Burgas.
Property Policies
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Parking
Free private parking is possible on site (reservation is not possible).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Location
Guest Reviews
Staff were very friendly. Location is perfect. Room is very spacious and clean. The coffee and the minibar were perfect.
I was hoping for a sea view or partial sea view but didn't get one. They said the place was fully booked and it's a very small place.
nice location close to all.
breakfast was missing fresh juice. bread was already cut and quite hard.
Großartige, bequeme Zimmer, schöner Blick aufs Meer. Gute Ausstattung der großen Zimmer. Nettes Personal. Gutes Restaurant im Haus, nebenan ein weiteres Restaurant. Direkt oberhalb des Strands gelegen. Boutique-Hotel, wie es sein sollte.
Hier stimmt wirklich alles.
Lässt keine Wünsche offen..
The location next to the sea was fantastic, I was early so checked my bag in and when I returned bag was in my room. The room itself was lovely, not overly big but nicely done. Really clean and good WiFi. Also really nice shower experience.
The breakfast. This was a complete disaster. When I arrived I asked about the breakfast because I am vegan and she ensured me there would be granola and oat meal. On arriving for breakfast, the only plant milk was coconut, but the issue was the poor selection. The granola was a chocolate kind or cornflakes. There was chia seeds but nothing to put them with. I asked for oats and wad told they didn't do them. I then has to go into town, which took me an hour to find somewhere that had vegan opinions. This then made me late for the event I was attending. Also I saw the restaurant sells fois gras, the ultimate in animal cruelty and the the toiletries in bathroom were also not cruelty free.
La gentillesse a l’accueil
La chambre très bien
Very comfortable, great location just at the seaside and very friendly and efficient staff!
None
This was a very nice hotel not far from the train station & close to the beach/town centre. Nice big room with all amenities. And a good restaurant. The train went too early for breakfast but they packed me a few sandwiches
Breakfast at 8:30 is too late for catching trains.
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