Hotel Montecarlo Santiago

Hotels
7.8 (4363 reviews)
Victoria Subercaseaux, 209 , Santiago , cl

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Clean rooms
Good breakfast
Cons:
Outdated room furnishings
Poor maintenance
No refrigerator

Categories

Cleanliness
6.94
Overall cleanliness received mixed reviews, particularly complaints about room conditions.
Service
8.41
Service was generally reported as attentive and friendly, although some issues were noted during busy times.
Location
8.95
Many reviews praised the hotel's convenient location, close to attractions and dining.
Room Quality
6.4
Room quality was often described as outdated and in need of repairs, leading to disappointment.
Amenities
7.93
Amenities were adequate, but notable gaps such as the absence of a refrigerator were mentioned.
Value for Money
7.89
Value for money was seen as decent, with some reviews noting satisfaction with the price relative to services.
Food and Beverage
7.44
Breakfast options were viewed as sufficient but not exceptional, indicating an area for improvement.
Overall Experience
8.41
Overall, guests had a positive experience, despite several specific complaints regarding facilities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:12

Property Description

Panoramic Views of Cerro Santa Lucía Park
Enjoy breathtaking views from every room overlooking the stunning Cerro Santa Lucía Park, adding a touch of nature to your stay.

Convenient Amenities
With free wireless internet in public areas and a 24-hour front desk service, we ensure your comfort and convenience throughout your visit.

Culinary Delights
Indulge in a culinary journey at our restaurant, offering a mix of local Chilean flavors and international cuisine, complemented by a cozy bar for a perfect evening.

Experience the charm of Santiago at Hotel Montecarlo. Book now to secure your unforgettable stay amidst the vibrant Lastarria district.

Important information:

* LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA). This additional fee (IVA) is not included in the hotel rates and must be paid separately.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    People 6 years old and over stay for US$30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 4363 reviews
Cleanliness: 6.94
Service: 8.41
Location: 8.95
Room Quality: 6.4
Amenities: 7.93
Value for Money: 7.89
Food and Beverage: 7.44
Overall Experience: 8.41
F
Felipe • solo_traveller • cl
6
2026-05-30 • via Nuitee
T
Tatiana • couple • br
10
Ótimo custo benefício, super recomendo a estadia!
Pros:

Da cama super confortável, chuveiro quentinho, da localização , perto do metro e restaurantes, local seguro, do café da manhã! Ao lado do Cerro Santa Lúcia é um ótimo ponto de partida para conhecer a cidade e jantar a noite, perto do hotel.

2026-05-30 • via Nuitee
J
Johana • solo_traveller • cl
9
Pros:

Ubicación

Cons:

Nada

2026-05-29 • via Nuitee
L
Leonardo • couple • cl
7
2026-05-29 • via Nuitee
P
Pablo • solo_traveller • in
10
Hotel al que se merece volver
Pros:

La atención del personal, en especial la gerenta y el encargado de la mañana.
Muy atentos y cordiales.

Cons:

Nada

2026-05-29 • via Nuitee
E
Edlma Cecilia • family_with_children • co
9
En términos generales me fue muy bien con el hospedaje. La ubicación formidable por sus restaurantes
Pros:

Me pareció bueno el desayuno.

Cons:

Que haya agua caliente.

2026-05-28 • via Nuitee
R
renato • family_with_children • cl
9
2026-05-28 • via Nuitee
R
Rafael • solo_traveller • cl
8
buena ubicación con estacionamiento
Pros:

ubicación

Cons:

todo bien

2026-05-28 • via Nuitee
N
NvasquezFlores • solo_traveller • cl
10
2026-05-27 • via Nuitee
M
Marion Vanina • couple • ar
10
2026-05-26 • via Nuitee
A
Arturo • solo_traveller • cl
10
2026-05-26 • via Nuitee
A
Alejandro • solo_traveller • cl
8
Pros:

El personal muy amable. Muy bien ubicado el hotel, rico desayuno.

Cons:

La cama "extragrande" no son más que 2 camas de 1,5 plazas cada una pegadas, lo cual es incómodo.

2026-05-26 • via Nuitee
M
Marat • solo_traveller • ru
9
2026-05-25 • via Nuitee
Y
Yanez • solo_traveller • cl
7
2026-05-24 • via Nuitee
R
Ricardo • solo_traveller • cl
3
2026-05-24 • via Nuitee
I
Incedem • solo_traveller • cl
7
2026-05-23 • via Nuitee
V
Vásquez • solo_traveller • cl
7
Pros:

Ubicación excelente

Cons:

La ducha de la habitación estaba en mal estado. Mucho ruido de los autos (mal aislamiento acústico). Desayuno básico

2026-05-22 • via Nuitee
C
Catarina • couple • pt
1
Não recomendo
Pros:

A localização

Cons:

o hotel tem instalações bastantes antigas. O quarto não tinha água quente nem Wi-Fi e fica situado numa zona com muito baralho da rua e tem mau isolamento

2026-05-22 • via Nuitee
L
Liubov • family_with_children • ar
9
Pros:

Отель находится в атмосферном районе, рядом с парком. Предоставляется завтрак, омлет, фрукты, печенье, тосты, сок. Вежливый персонал. Постельное бельё чистое. Горячая вода была постоянно, сантехника исправна, шампунь и бумага есть. Есть место для парковки. Да, внутренний интерьер немного устарел, кое-где требует ремонта, двери скрипят, крючки в ванной надо-бы подправить, но на наше проживание это не повлияло. Спасибо.

2026-05-22 • via Nuitee
F
Francisca • couple • cl
9
Pros:

La ubicación, la limpieza de la habitación.

Cons:

Que el equipos como la TV y la calefacción fueran muy antiguos y no estén en perfectas condiciones de funcionamiento.

2026-05-21 • via Nuitee