Hotel Montecarlo Santiago

Hotels
7.8 (4555 reviews)
Victoria Subercaseaux, 209 , Santiago , cl

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Clean rooms
Good breakfast
Cons:
Outdated room furnishings
Poor maintenance
No refrigerator

Categories

Cleanliness
6.94
Overall cleanliness received mixed reviews, particularly complaints about room conditions.
Service
8.41
Service was generally reported as attentive and friendly, although some issues were noted during busy times.
Location
8.95
Many reviews praised the hotel's convenient location, close to attractions and dining.
Room Quality
6.4
Room quality was often described as outdated and in need of repairs, leading to disappointment.
Amenities
7.93
Amenities were adequate, but notable gaps such as the absence of a refrigerator were mentioned.
Value for Money
7.89
Value for money was seen as decent, with some reviews noting satisfaction with the price relative to services.
Food and Beverage
7.44
Breakfast options were viewed as sufficient but not exceptional, indicating an area for improvement.
Overall Experience
8.41
Overall, guests had a positive experience, despite several specific complaints regarding facilities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:12

Property Description

Panoramic Views of Cerro Santa Lucía Park
Enjoy breathtaking views from every room overlooking the stunning Cerro Santa Lucía Park, adding a touch of nature to your stay.

Convenient Amenities
With free wireless internet in public areas and a 24-hour front desk service, we ensure your comfort and convenience throughout your visit.

Culinary Delights
Indulge in a culinary journey at our restaurant, offering a mix of local Chilean flavors and international cuisine, complemented by a cozy bar for a perfect evening.

Experience the charm of Santiago at Hotel Montecarlo. Book now to secure your unforgettable stay amidst the vibrant Lastarria district.

Important information:

* LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA). This additional fee (IVA) is not included in the hotel rates and must be paid separately.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.8
Based on 4555 reviews
Cleanliness: 6.94
Service: 8.41
Location: 8.95
Room Quality: 6.4
Amenities: 7.93
Value for Money: 7.89
Food and Beverage: 7.44
Overall Experience: 8.41
A
Adriana • solo_traveller • br
10
Pros:

Excelente localização, funcionários muito receptivos, bom custo benefício. Voltaria com certeza.

Cons:

De nada.

2026-08-22 • via Nuitee
E
Elias • solo_traveller • br
5
2026-08-22 • via Nuitee
M
Marcelo Ariel • solo_traveller • ar
10
2026-08-22 • via Nuitee
N
Nicolas • solo_traveller • cl
10
Muy buena ubicación
Pros:

La atención del personal

Cons:

La habitación era un poco fría durante la mañana

2026-08-22 • via Nuitee
M
Maria • solo_traveller • es
8
2026-08-21 • via Nuitee
D
Dariusz • couple • pl
4
DObrze, że mam ten pobyt już za sobą
Pros:

Nie mogę wskazać zalet.

Cons:

Zimno w pomieszczeniu ze śniadaniem, zimna jajecznica, czystość w pokojach słaba, brak możliwości zapłaty kartą, bo ponoć terminal nie przyjmował kart.

2026-08-21 • via Nuitee
D
Dario • solo_traveller • it
5
Hotel così così.
Pros:

Camera spaziosa oltre ogni aspettativa e sempre pulita e in ordine.
Posizione ottima.

Cons:

Risposte per eventuali richieste dall'hotel dopo il check in mai ricevute.
Riscaldamento in bagno assente.
Acqua calda il primo giorno non pervenuta.
Wi.Fi scadente
Eventuali colazioni anticipate non disponibili.

2026-08-21 • via Nuitee
M
Marques • couple • br
8
Pros:

Gostamos de tudo, só não percebi que não tinha frigobar.

2026-08-20 • via Nuitee
C
Cecilia Mellafe • solo_traveller • cl
8
Pros:

Ubicación y limpieza

Cons:

Es antiguo y no tan bien mantenido

2026-08-20 • via Nuitee
E
Elaine Sales • solo_traveller • br
10
2026-08-20 • via Nuitee
C
Cristina • solo_traveller • ar
10
Pros:

Amabilidad del personal. Cercanía al centro de Santiago

2026-08-19 • via Nuitee
C
Caroline • extended_group • cl
10
Me gusto la construcción y el cuidado del edificio
Pros:

el desayuno

Cons:

nada, todo bien

2026-08-18 • via Nuitee
F
Felipe • family_with_children • br
8
2026-08-18 • via Nuitee
E
Erica • extended_group • br
8
Boa
Pros:

Chuveiro muito bom

Cons:

Não pega Wi-Fi nos quartos e banheira sem a tampinha

2026-08-18 • via Nuitee
F
fhernalta • solo_traveller • es
7
Pros:

La situación muy buena. Cómodo por el parking. El personal muy amable. El desayuno bueno.

Cons:

Un poco viejo. Frío en la habitación.

2026-08-18 • via Nuitee
E
Erica • extended_group • br
8
2026-08-18 • via Nuitee
K
Keyla • solo_traveller • br
5
2026-08-17 • via Nuitee
A
Atuan Ambler • solo_traveller • cl
1
2026-08-17 • via Nuitee
Şükrü • solo_traveller • tr
4
2026-08-17 • via Nuitee
A
Antunes • couple • br
10
2026-08-14 • via Nuitee