Novotel Melbourne Airport

Hotels
•
Novotel
8.4 (3179 reviews)
1A Grants Road Melbourne Airport , Melbourne , AU

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Excellent breakfast
Friendly service
Cons:
Poor cleanliness
Inadequate staffing
High food prices
Long check-in queues

Categories

Cleanliness
7.36
Room was reported dirty, especially the toilet/sink, which negatively impacted the overall impression.
Service
8.83
Service was generally reported as friendly, but some reviews highlighted long wait times and inadequate staffing.
Location
9.37
Multiple reviews praised the excellent location close to the airport, making it very convenient.
Room Quality
8.82
Rooms were described as comfortable and well-furnished, contributing positively to guest experiences.
Amenities
8.85
Hotel amenities, including the gym and breakfast offerings, were generally praised.
Value for Money
7.81
While some guests found the hotel expensive, others felt it met expectations for the price.
Food and Beverage
7.86
Food quality received mixed reviews; some enjoyed it while others felt prices were high for the portions.
Overall Experience
8.33
Overall stay was enjoyed, but several inconsistencies led to a moderate overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:17

Property Description

Convenient Location
Novotel Melbourne Airport is strategically located near key attractions and public transportation, making it an ideal choice for both leisure and business travelers.

Luxurious Amenities
Guests can indulge in a wide range of amenities including a fitness centre, indoor pool, sauna, and a bar serving refreshing drinks. The hotel also offers modern rooms with city views, ensuring a comfortable stay for all guests.

Multilingual Staff
With a multilingual reception team fluent in Arabic, Mandarin, English, and Hindi, guests can expect top-notch service and seamless communication throughout their stay.

To experience the ultimate blend of convenience and luxury, book your stay at Novotel Melbourne Airport now.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 3179 reviews
Cleanliness: 7.36
Service: 8.83
Location: 9.37
Room Quality: 8.82
Amenities: 8.85
Value for Money: 7.81
Food and Beverage: 7.86
Overall Experience: 8.33
P
Petrina • family_with_children • us
10
After a late night arrival we appreciated the short walk and easy check in to clean new and modern facilities.
Pros:

Convenient to airport. New and clean.

Cons:

Expensive

2026-09-12 • via Nuitee
M
Melissa • family_with_children • au
10
Wonderful stay as always
Pros:

We had the junior suit and it was amazing

Cons:

The breakfast doesn’t really cater for kids that much

2026-09-12 • via Nuitee
M
Mick • solo_traveller • au
9
2026-09-12 • via Nuitee
A
Angie • extended_group • au
10
2026-09-12 • via Nuitee
G
Gurpreet • family_with_children • au
5
We stayed for 2 nights. We didn’t get new towels , we request for that. No one made bed for 2nd day .. not satisfied at
2026-09-11 • via Nuitee
A
agostina • solo_traveller • au
10
Pondría más botellas de agua en el fridge
Pros:

La locación cerca del aeropuerto
Ambiente tranquilo y ameno
El suttle de regreso al aeropuerto. El conductor súper amable.

2026-09-11 • via Nuitee
V
Vicki • couple • au
10
Short distance from Airport and perfect for sleep over
Pros:

Excellent staff, very helpful and great breakfast deal offered on check in.

Cons:

Nil

2026-09-11 • via Nuitee
A
Anthony • family_with_children • nz
8
2026-09-11 • via Nuitee
M
Maurice • couple • au
7
2026-09-10 • via Nuitee
A
Alice • solo_traveller • au
8
Pros:

Black out blinds and proximity to airport

Cons:

Check in at a computer so no service really and room had interconnecting door with a spy hole

2026-09-10 • via Nuitee
S
Smith • couple • au
8
2026-09-10 • via Nuitee
J
Jackie • couple • nz
10
Spacious one bed apartment close to airport
Pros:

Spacious one bedroom apartment. Comfortable bed. Walk in rain shower and seperate bath. Large walk in wardrobe with spacious luggage racks. Seperate lounge with sofa and table and chairs. TV in both lounge and bedroom. Two restaurants on site and a cafe for breakfast. Great location within walking distance to terminal 4

Cons:

The sofa in the lounge had to be the most uncomfortable seat we have ever sat on!

2026-09-10 • via Nuitee
V
Vanessa • family_with_children • au
10
Pros:

Everything. It was fantastic. The pool table was a hit.

Cons:

The stones in the entrance - very noisy.

2026-09-09 • via Nuitee
G
Graeme Dunk • couple • au
9
2026-09-09 • via Nuitee
J
Jason • solo_traveller • au
9
Cons:

I didn't like that there was no toothbrush or shaver in the bathroom as I forgot mine.

2026-09-09 • via Nuitee
G
Glenn • couple • au
9
2026-09-09 • via Nuitee
M
Macca • solo_traveller • au
10
2026-09-09 • via Nuitee
S
Simon • couple • au
10
Pros:

Location, clean and ease and friendly staff

Cons:

Nothing

2026-09-08 • via Nuitee
J
Joanne • extended_group • nz
8
Great location good rooms
Pros:

Location

Cons:

Fine for us but might be noisy for some (planes)
The lighting in the room was terrible

2026-09-07 • via Nuitee
S
Sonia • solo_traveller • au
10
2026-09-07 • via Nuitee