Novotel Melbourne Airport

Hotels
•
Novotel
8.4 (2889 reviews)
1A Grants Road Melbourne Airport , Melbourne , au

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Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Excellent breakfast
Friendly service
Cons:
Poor cleanliness
Inadequate staffing
High food prices
Long check-in queues

Categories

Cleanliness
7.36
Room was reported dirty, especially the toilet/sink, which negatively impacted the overall impression.
Service
8.83
Service was generally reported as friendly, but some reviews highlighted long wait times and inadequate staffing.
Location
9.37
Multiple reviews praised the excellent location close to the airport, making it very convenient.
Room Quality
8.82
Rooms were described as comfortable and well-furnished, contributing positively to guest experiences.
Amenities
8.85
Hotel amenities, including the gym and breakfast offerings, were generally praised.
Value for Money
7.81
While some guests found the hotel expensive, others felt it met expectations for the price.
Food and Beverage
7.86
Food quality received mixed reviews; some enjoyed it while others felt prices were high for the portions.
Overall Experience
8.33
Overall stay was enjoyed, but several inconsistencies led to a moderate overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:17

Property Description

Convenient Location
Novotel Melbourne Airport is strategically located near key attractions and public transportation, making it an ideal choice for both leisure and business travelers.

Luxurious Amenities
Guests can indulge in a wide range of amenities including a fitness centre, indoor pool, sauna, and a bar serving refreshing drinks. The hotel also offers modern rooms with city views, ensuring a comfortable stay for all guests.

Multilingual Staff
With a multilingual reception team fluent in Arabic, Mandarin, English, and Hindi, guests can expect top-notch service and seamless communication throughout their stay.

To experience the ultimate blend of convenience and luxury, book your stay at Novotel Melbourne Airport now.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs AUD 30 per day.

Location

Guest Reviews

8.4
Based on 2889 reviews
Cleanliness: 7.36
Service: 8.83
Location: 9.37
Room Quality: 8.82
Amenities: 8.85
Value for Money: 7.81
Food and Beverage: 7.86
Overall Experience: 8.33
M
MARINELLA • solo_traveller • it
10
Pros:

Posizione molto comoda vicino aetoporto. Palestra perfetta, piscina comoda.

Cons:

Nulla

2026-05-30 • via Nuitee
R
Raelene • couple • au
10
2026-05-30 • via Nuitee
J
Julie • couple • nz
3
The first time we stayed there was really nice. This last time I didn't think we will be back
Pros:

The location was excellent, and the room was well-maintained and clean.

Cons:

The morning shower was cold. The dinner experience was unsatisfactory. Our order was taken by a staff member, but it was not processed correctly, resulting in us receiving another table's meal and subsequently not receiving our chips.

2026-05-30 • via Nuitee
C
Carolyn • solo_traveller • au
9
Very pleasant before starting my international flight.
Pros:

Position and nice facilities geared to refreshing stay between airport transfers

Cons:

The checkin kiosk was so badly signposted no one was using it instead we Qued up.

2026-05-30 • via Nuitee
J
Janet • solo_traveller • au
10
2026-05-30 • via Nuitee
I
Ian • couple • au
9
2026-05-29 • via Nuitee
N
Nicole • couple • au
8
2026-05-29 • via Nuitee
L
laura • couple • au
9
2026-05-29 • via Nuitee
A
Adam • solo_traveller • au
10
Pros:

Every thing

2026-05-28 • via Nuitee
A
Andrea • couple • au
9
Great airport hotel
Pros:

Late night booking due to a flight cancelation was easily accommodated by personal check in service. Room was spotless and had all we needed including a beautiful big bed! Delicious breakfast.

2026-05-27 • via Nuitee
B
Beverley • family_with_children • au
8
Pros:

Bed

Cons:

Hairdryer

2026-05-27 • via Nuitee
D
Deb • couple • au
10
2026-05-27 • via Nuitee
E
Elli • couple • au
9
2026-05-26 • via Nuitee
J
Jacqui • couple • au
10
Stress free stay
Pros:

Close to airport within walking distance, free shuttle, choice of dining

Cons:

Nothing

2026-05-26 • via Nuitee
G
Gillbee • couple • au
7
Convenient but was stuffy so didn’t sleep very well
Pros:

Location was good and room clean. Restaurant for dinner was lovely and good value breakfast

Cons:

I was too hot. Couldn’t get the heating cool enough to sleep

2026-05-25 • via Nuitee
S
sharee • couple • au
3
We booked the shuttle and it was overbooked at 4am so my husband had to walk
Pros:

The room was comfortable and clean

Cons:

The room service food was below average and overpriced

2026-05-25 • via Nuitee
C
carlos • solo_traveller • cl
8
2026-05-24 • via Nuitee
N
Nicola • couple • au
9
Quick stay clean and comfortable
Pros:

Clean and convenient

2026-05-24 • via Nuitee
K
Kate • couple • au
10
2026-05-24 • via Nuitee
P
Penny • family_with_children • au
10
2026-05-24 • via Nuitee