Sonesta Hotel Bucaramanga

Hotels
•
Sonesta International
9.1 (2437 reviews)
Carrera 27 Nº29 - 145 Cañaveral Oriental Floridablanca - Area Metropolitana de Bucaramanga. Centro de Negocios Parque Caracoli Floridablanca, Santand , Bucaramanga , co

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Clean rooms
Good amenities
Cons:
Noise in restaurant
A/C issues
Limited pool hours

Categories

Cleanliness
8.93
Generally well-received, with mentions of cleaning and standards.
Service
9.9
Exceptional service highlighted, especially the staff's attentiveness.
Location
9.44
Convenient location praised in several reviews.
Room Quality
8.39
Rooms generally comfortable, but some issues noted.
Amenities
8.92
Good amenities available, but some specific improvements suggested.
Value for Money
9.38
Good value for the quality of service and amenities provided.
Food and Beverage
8.43
Mixed feedback on the restaurant atmosphere and food quality.
Overall Experience
9.4
Overall positive experience despite some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 00:49

Property Description

Modern Accommodation with Great Amenities

Luxurious Rooms with Entertainment

Explore Bucaramanga while staying at Sonesta Hotel Bucaramanga, offering free WiFi and a flat-screen TV in every room. Enjoy the convenience of the on-site restaurant and unwind at the outdoor swimming pool. Keep up with your fitness routine at the hotel's gym.

Convenient Location and 24-Hour Service

Conveniently located in Floridablanca, just 5 km from Bucaramanga, our hotel provides easy access to nearby attractions. With a 24-hour front desk, our staff is always available to assist you during your stay.

Easy Access to Nearby Attractions

Whether you're visiting Piedecuesta or Via del Teleferico, Sonesta Hotel Bucaramanga is the perfect base. Book your stay now and experience comfort and convenience like never before.

Important information:

The pool is under maintenance every Monday or Tuesday after holidays.

Pool hours from 10:00 to 18:30.

When booking for more than 9 people or more, different policies and supplements may apply.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for COP 50,000 per person per night when using an existing bed.
    Children from 13 years old to 17 years old stay for COP 70,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 2437 reviews
Cleanliness: 8.93
Service: 9.9
Location: 9.44
Room Quality: 8.39
Amenities: 8.92
Value for Money: 9.38
Food and Beverage: 8.43
Overall Experience: 9.4
L
LUIS ANDRES • family_with_children • co
10
Pros:

Ubicación, variedad alimentos en el desayuno, excelente atención del personal

2026-07-03 • via Nuitee
A
Andres • family_with_children • co
4
Inconforme
Cons:

No me gusto que ahora estan usando el aire con mini split y que desavilitaron los aires centrales, me parece que para el precio y la cadena que representan no es algo que sea de esta categoría de hoteles. También la piscina por lo cual viajamos con nuestros hijos para que la disfruten no tenia calefacción no pudimos meternos porque era demasiado fría pero el costo es el mismo sabiendo que los servicios no estan completos.

2026-07-02 • via Nuitee
F
fredy • family_with_children • co
1
2026-07-02 • via Nuitee
J
Juan Carlos • solo_traveller • co
10
TRABAJO Y DESCANSO
Pros:

PERSONAL,COMIDA ,HABITACIIONES ,UBICACION

Cons:

N/A

2026-06-25 • via Nuitee
O
Oscar Mauricio • solo_traveller • co
10
Pros:

Excelente ubicación y la atención del personal muy buena

Cons:

N.A.

2026-06-25 • via Nuitee
D
Daniel • couple • co
9
Tranquilidad y confortable
Pros:

Muy tranquilo y confortable

Cons:

Nada

2026-06-24 • via Nuitee
M
Maria Isabel • solo_traveller • co
9
2026-06-24 • via Nuitee
R
Robert • family_with_children • gb
10
2026-06-21 • via Nuitee
A
Alexander • solo_traveller • aw
9
2026-06-20 • via Nuitee
H
Heredia • family_with_children • co
9
Pros:

Excelente

2026-06-17 • via Nuitee
N
Neil • solo_traveller • gb
8
Pros:

Very friendly and helpful staff.. everybody had a smile on their face

2026-06-16 • via Nuitee
J
Jose David • solo_traveller • co
10
2026-06-16 • via Nuitee
A
Alvaro • solo_traveller • co
10
2026-06-16 • via Nuitee
G
González Abella • family_with_children • co
10
Pros:

Súper cómoda y el personal amable

2026-06-15 • via Nuitee
W
William ricardo • extended_group • co
10
2026-06-13 • via Nuitee
A
Alejandra • family_with_children • co
9
Cómoda
Pros:

Excelente comida y presentación

Cons:

N/A

2026-06-13 • via Nuitee
D
Daniel • couple • co
9
Relajado
Pros:

Cómodo, limpio

Cons:

Nada

2026-06-12 • via Nuitee
A
ALVARO • couple • co
10
2026-06-11 • via Nuitee
O
Oscar Leonardo • couple • co
9
Excelente
Pros:

La ubicación excelente, la atención del personal lo mejor, habitaciones amplias y limpias 👍

2026-06-10 • via Nuitee
A
Angelica • solo_traveller • co
8
Pros:

La unibacion muy buena, limpio y cómodo.

Cons:

Hace falta tener un ambiente más fresco en la recepción y el salón de desayuno. No tiene aire condicionado en esta zona y en los días de calor se concentra una temperatura muy alta, ya que no hay como refrescarlo. Hace un poco incómodo comer así

2026-06-08 • via Nuitee