Sonesta Hotel Bucaramanga

Hotels
•
Sonesta International
9.1 (2329 reviews)
Carrera 27 Nº29 - 145 Cañaveral Oriental Floridablanca - Area Metropolitana de Bucaramanga. Centro de Negocios Parque Caracoli Floridablanca, Santand , Bucaramanga , co

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Clean rooms
Good amenities
Cons:
Noise in restaurant
A/C issues
Limited pool hours

Categories

Cleanliness
8.93
Generally well-received, with mentions of cleaning and standards.
Service
9.9
Exceptional service highlighted, especially the staff's attentiveness.
Location
9.44
Convenient location praised in several reviews.
Room Quality
8.39
Rooms generally comfortable, but some issues noted.
Amenities
8.92
Good amenities available, but some specific improvements suggested.
Value for Money
9.38
Good value for the quality of service and amenities provided.
Food and Beverage
8.43
Mixed feedback on the restaurant atmosphere and food quality.
Overall Experience
9.4
Overall positive experience despite some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 00:49

Property Description

Modern Accommodation with Great Amenities

Luxurious Rooms with Entertainment

Explore Bucaramanga while staying at Sonesta Hotel Bucaramanga, offering free WiFi and a flat-screen TV in every room. Enjoy the convenience of the on-site restaurant and unwind at the outdoor swimming pool. Keep up with your fitness routine at the hotel's gym.

Convenient Location and 24-Hour Service

Conveniently located in Floridablanca, just 5 km from Bucaramanga, our hotel provides easy access to nearby attractions. With a 24-hour front desk, our staff is always available to assist you during your stay.

Easy Access to Nearby Attractions

Whether you're visiting Piedecuesta or Via del Teleferico, Sonesta Hotel Bucaramanga is the perfect base. Book your stay now and experience comfort and convenience like never before.

Important information:

The pool is under maintenance every Monday or Tuesday after holidays.

Pool hours from 10:00 to 18:30.

When booking for more than 9 people or more, different policies and supplements may apply.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for COP 50,000 per person per night when using an existing bed.
    Children from 13 years old to 17 years old stay for COP 70,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 2329 reviews
Cleanliness: 8.93
Service: 9.9
Location: 9.44
Room Quality: 8.39
Amenities: 8.92
Value for Money: 9.38
Food and Beverage: 8.43
Overall Experience: 9.4
S
Santalucia • couple • us
8
2026-05-23 • via Nuitee
K
Karin • solo_traveller • be
10
2026-05-22 • via Nuitee
M
MARGARITA MARIA • solo_traveller • co
10
De trabajo
Pros:

El cuarto y la cama

Cons:

Todo me gustó

2026-05-22 • via Nuitee
J
JORGE ALBERTO • couple • co
4
DECEPCIONANTE
Pros:

Quizá la ubicación...

Cons:

El diseño de las instalaciones del Hotel. Llega el huésped al hotel y no hay quien lo reciba, oriente o guie, hacia donde está la recepción, para poder iniciar con su proceso de registro. Deficiente completamente la seguridad. cualquier persona puede llegar hasta las habitaciones y no hay quien verifique si es o no huésped quien va en los ascensores. Los desplazamientos dentro del hotel, no son los mejores, al lobby, al restaurante... La "PISCINA" no es mas que una tina de baño.

2026-05-20 • via Nuitee
J
Juan Jose • extended_group • co
10
2026-05-20 • via Nuitee
S
Silva • solo_traveller • co
8
2026-05-20 • via Nuitee
A
Andrés Felipe • family_with_children • co
10
2026-05-19 • via Nuitee
R
Rafael Hernandez • solo_traveller • co
9
2026-05-19 • via Nuitee
G
Gutierrez • couple • co
9
2026-05-16 • via Nuitee
R
Rahel • solo_traveller • gb
8
Pros:

Sehr freundliches Personal, gutes Frühstück

2026-05-16 • via Nuitee
H
HUMBERTO • couple • co
7
2026-05-16 • via Nuitee
J
Jasmina • solo_traveller • pa
9
Pros:

Habitación, desayuno

2026-05-16 • via Nuitee
W
William ricardo • couple • co
10
2026-05-15 • via Nuitee
W
William ricardo • couple • co
10
2026-05-15 • via Nuitee
W
William ricardo • couple • co
10
2026-05-15 • via Nuitee
M
MARIA PAOLA • family_with_children • co
9
2026-05-14 • via Nuitee
C
Claudia • solo_traveller • co
6
Cons:

LLEGUE 11.30 PM Y EL AIRE ACONDICIONADO NO SERVIA, POR FORTUNA Y LA HORA ME PASARON PARA UNA HABITACION MEJOR.

LA ATENCION DEL PERSONAL EN EL DESAYUNO Y RESTAURANTE ES MUY DEFICIENTE, HABIA DEJADO DE IR POR UNO DE ESOS MOTIVOS, PERO VEO QUE NO HAN CAMBIADO NADA, QUE PESAR

2026-05-14 • via Nuitee
R
Rubio Ramírez • extended_group • co
10
2026-05-14 • via Nuitee
J
Jennifer • couple • co
10
2026-05-12 • via Nuitee
J
Jennifer • couple • co
10
2026-05-12 • via Nuitee