Covenant property limited

Hotels
4.3 (78 reviews)
27 Boneta Road , London , gb

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Terrace
Garden
See all facilities

Review Highlights

Pros:
Good location
Some amenities available
Cons:
Poor cleanliness
Rude service
Unsafe room conditions

Categories

Cleanliness
1.44
Reviews mentioned poor cleanliness and unhygienic conditions.
Service
5.42
Several complaints about rude service and lack of communication.
Location
7.46
Accessibility to transport and locations mentioned positively.
Room Quality
2.4
Conditions of the room were often described as terrible and unsafe.
Amenities
4.44
Limited amenities provided, and those that were had issues.
Value for Money
4.4
Basic rates suggest low cost, but experiences indicate poor value.
Food and Beverage
4.45
Feedback on food variety or quality was absent or negative.
Overall Experience
4.42
Overall sentiment largely negative, though some positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 04:06

Property Description

Garden views and Terrace

Luxurious Amenities

Convenient Location

Book now for a serene experience at Covenant Property Limited, where luxury meets comfort in the heart of London.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

4.3
Based on 78 reviews
Cleanliness: 1.44
Service: 5.42
Location: 7.46
Room Quality: 2.4
Amenities: 4.44
Value for Money: 4.4
Food and Beverage: 4.45
Overall Experience: 4.42
T
TSIGAB solo_traveller gb
6
2026-07-20 via Nuitee
R
Robert solo_traveller dk
10
2026-07-14 via Nuitee
S
Syed Saqlain couple om
3
Staff was not cooperative and was even not telling about bathroom which was on upper floor
Pros:

Only approach

Cons:

Nothing special

2026-07-12 via Nuitee
G
gupta solo_traveller gb
8
Overall it was good
Pros:

Location and set up

Cons:

There was no key for the room to lock the room.

2026-07-12 via Nuitee
S
SHAKIRUDEEN solo_traveller ng
6
2026-07-12 via Nuitee
C
Cima couple gb
1
2026-07-10 via Nuitee
M
Marc couple gb
2
Unpleasant, noisy, dirty, uncomfortable and not as advertised.
Pros:

We had wi-fi

Cons:

There was a lot that could have been improved. On arrival we had to take care we didn't slip on the carpet runners in the hallway which were uneven and dangerous. Simply given the key and shown the kitchen. The room was in fact the dining room with badly fitted carpets, full of the owners paperwork and lots of other items in the drawers and on the table. There was no TV as advertised.
The bed was very small with a mattress that was too small for the shabby bed bases that were not joined and moved apart. The sheet on the bed hadn't been changed, was crumpled and dirty. We opened the curtains and the curtain rail fell off.
We were due to stay there for 3 days and on the 2nd day I had to sleep on the floor as the bed was too small for both of us.
The place smelled of microwaved fish, the fridge had rotten food in it.
The shower in the upstairs bathroom was fixed facing the wall and wouldn't move making it nearly impossible to take a shower. We were given 2 towels which were shabby and dirty. The toilet downstairs had bricks to keep it closed when using it and was dirty.
Washing machine was working late at night and started spinning at 11PM which was very noisy as we were in the room next to the kitchen. There were people talking in the garden til very late at night and was right outside our window.
2nd night after sleeping on the floor we made the decision to leave a day early and we booked a hotel for the 3rd night and left as early as we could. It was such a relief to know we didn't have to return there.
When we got home my wife showed me the rash on one of her legs which looked like multiple bug bites. Can only presume they were bed bug bites and this will be confirmed when she visits her doctor later today.
This is one place to stay away from.

2026-07-07 via Nuitee
R
Ruhul couple gb
1
I hate staying. Very bad experience
Cons:

Very bad . Nobody should book . So bad smelling and the bed covers pillow cover unwashed bathroom not clean door was broken. How can booking.com recommend them for booking. Disappointed.

2026-07-06 via Nuitee
I
Ilyas solo_traveller gb
1
2026-07-01 via Nuitee
A
Alice family_with_children cz
4
Pros:

Plusem byla lednice, kterou jsme využily pro vychlazení nápojů na cestu po show, pobyt jsme si rezervovaly na rychlo odpoledne z důvodu návštěvy koncertu v blízkosti a potřeby úschovy zavazadel a sprchy před show, protože v noci jsme odlétaly zpět domů po show v O2 a potřebovaly být co nejblíže O2 a Startfordu-Westfield pro odjezd autobusu na Stansted. Na tento pobyt dostatečné, ale jsem ráda, že jsme zde nespaly. Přínosem je asi možnost využít kuchyni.

Cons:

Složitější komunikace ohledně klíče a informace, který pokoj máme k dispozici a bylo velmi těžké se zorientovat. Pokoj nepůsobil, že byl připravený pro hosty, v obývacím pokoji byla paní, která zde bydlí a vůbec nevěděla, že někdo přijde. Bylo to hodně punk bych řekla. Nelze očekávat komfort jako jinde. Nevím, zda hosté mohou využít obývací pokoj a které pokoje jsou pro hosty. Necítily jsme se komfortně a příště bychom se zde neubytovaly. Je to škoda, protože ubytování má docela dobrou polohu na autobus směr O2, obchodní centrum a metro. myslím, že i cena by byla vhodná nižší vzhledem k tomu, co ubytování nabízí a v jaké kvalitě.

2026-06-21 via Nuitee
S
Sreenivasan couple gb
2
2026-06-21 via Nuitee
B
Bernadett solo_traveller hu
1
2026-06-20 via Nuitee
P
Pamela solo_traveller al
10
2026-06-18 via Nuitee
J
Jurgita solo_traveller lt
10
Pros:

Labai geras

Cons:

Puikus

2026-06-18 via Nuitee
J
Jurgita solo_traveller lt
10
Pros:

Geras

Cons:

Puiku

2026-06-17 via Nuitee
A
Aadithya solo_traveller gb
10
Pros:

Homely Feel. Felt unbothered.

2026-06-16 via Nuitee
T
Tamara couple es
3
No volvería a repetir
Pros:

Nada

Cons:

La nula comunicación con el propietario, había moho en el baño, la habitación estaba muy descuidada, los inquilinos que habían no respetaban ni el horario ni el baño compartido .. no lo recomiendo para nada

2026-06-12 via Nuitee
A
Ali solo_traveller fr
5
2026-06-05 via Nuitee
K
Kelvin solo_traveller gb
8
2026-05-30 via Nuitee
G
Gerard solo_traveller ie
6
Overall, it's what I expected and it did the job during my brief stay.
Pros:

Once I figured out the lock system, the place became an alright stay. I appreciated the toiletries being provided and it was also great that the convention I was attending was really close to the property.

Cons:

The overall heat ventilation was poor. Obviously this isn't fully the owners fault as there was a heatwave on at the time, but it still impacted my stay. The bed was also a bit dirty and really hard. I also wish the lock system was explained a bit better, I wasn't even given the code until I asked, which I guess is a bit on me too.

2026-05-27 via Nuitee