Placemakr Downtown Austin

Hotels
8.6 (903 reviews)
710 E 3rd St , Austin , us

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Express check-in/check-out
Non-smoking throughout
Cashless payment available
Fire extinguishers
Contactless check-in/check-out
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Cons:
Cleanliness issues
Odor complaints

Categories

Cleanliness
7.74
Several guests noted issues with cleanliness, including bugs and dirty floors.
Service
9.71
Staff were frequently noted as friendly and helpful.
Location
9.25
Location was praised for its convenience and proximity to attractions.
Room Quality
7.7
Room quality varied; spacious but issues with amenities like water pressure and odors reported.
Amenities
8.73
Amenities were appreciated, though some issues with appliances were noted.
Value for Money
8.19
A mix of opinions; some felt the price was high for the experiences.
Food and Beverage
8.74
Food options assessed indirectly through kitchen quality in rooms.
Overall Experience
8.71
Overall experiences were generally positive despite some negative remarks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 22:36

Property Description

Central Location
Modern Amenities
Concierge Service

Book your stay at Placemakr Downtown Austin now for a perfect blend of convenience and comfort in the heart of Austin.

Important information:

A $150 incidental hold will be placed on the credit card you provide to the property. If a debit card is provided, a deposit will be taken and refunded to the debit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.6
Based on 903 reviews
Cleanliness: 7.74
Service: 9.71
Location: 9.25
Room Quality: 7.7
Amenities: 8.73
Value for Money: 8.19
Food and Beverage: 8.74
Overall Experience: 8.71
N
Nancy family_with_children us
9
Was ok, but not nearly as good as my first stay in January.
Pros:

Great location- easy with dog- nice to have 2 bedrooms.

Cons:

Didn’t like upstairs and downstairs split. Super loud from I35. Was in interior room last time. Downstairs barn door makes no sense. Once one person is awake that room hears everything. Also the blinds didn’t work great and with that glass in the walls you had a strobe light in that room at night. Finally called and asked to extend our stay and front desk put me on hold for several minutes came back and said the supervisor approved it and we can stay in same room. Just come to desk in the morning to pay. Then when we went to pay front desk had no records at all of our conversation. Very disappointing. I’ve stayed here before and my daughter is moving here (why we needed one more day to complete the move), but not sure I will stay again. This left a bad taste in my mouth.

2026-05-30 via Nuitee
K
Keegan couple ca
7
Overall a pleasant stay. Location is great for walking downtown. For the price, one can expect a lesser standard with cl
Pros:

Good proximity to downtown amenities and 6th St. Staff were very friendly.

Cons:

Cleaning of the apartments could be better. There were large dust piles by the side of the couch, collected under the coffee table, and on top of the headboards. Glasses and spoons in the cupboards also were not clean. We found hair in our shower from a previous guest and our specific apartment could’ve used some maintenance (peeling paint from baseboards, scuffs on a lot of the walls). While in Austin there was a big thunderstorm with torrential rain. We went to the pool two days after and all of the towels on the chairs were still soaking wet and not replaced.

2026-05-29 via Nuitee
C
Charmonique couple gb
9
Comfortable and clean
Pros:

We had a lovely stay at Placemakr. Comfortable and clean rooms and great amenities.

2026-05-29 via Nuitee
H
Hannah solo_traveller gb
8
Pros:

Staff make this place and are super helpful and friendly.
Excellent location and easy to get to lots of different places to explore.
Apartments are plenty big enough with good facilities as a base for your time in Austin.
Felt very safe, had a security guard on later on after staff were no longer on the desk.

Cons:

Very noisy, you can hear people above and rooms opposite the building work are not ideal. While understandable, prior notice to this would have been nice.
Arrived at 5.30pm and room was still not ready to check in, staff did their best to get this sorted but not ideal after a long day travelling. Key code to the room also didn't work so needed sorting, adding to the unfortunate check in experience.

2026-05-29 via Nuitee
P
Pam couple gb
10
Pros:

Great location

Cons:

Nothing

2026-05-27 via Nuitee
J
Jose couple us
10
Pros:

Everything was great!! Amazing value for the price!

Cons:

N/A!

2026-05-27 via Nuitee
K
Karen extended_group us
8
Pros:

Close to everything

2026-05-27 via Nuitee
L
Latosha McNeal couple us
8
Cute Stay
Pros:

The communication was excellent, even before I arrived. Although I got there later than expected, I received a text message from someone who provided the information I needed to access my room. I encountered some issues with the first room, even though it was very cute, located on the top floor, and had a beautiful view of downtown Austin. Even though I was late, I still had someone to help me change my room, which I wasn't happy with. Plus close to where we wanted to be for entertainment. Parking was great, access code to get into the garage.

Cons:

When I arrived at the first room, I was disappointed to find it was not clean. The bed was unmade, there were dishes left in the sink, and the bathroom was dirty. I took several pictures to show the person who assisted me. She was very apologetic about the condition of the room and ensured that my next room was perfectly clean, which it was.

2026-05-26 via Nuitee
O
Octavio family_with_children us
6
Clean and nice interiors. Less than optimal surrounding.
Pros:

Squeaky clean

Cons:

The property is surrounded by homeless. Particularly towards the creek under the bridge. They shout profanities and fight over night. Literally in front of your windows. I guess this is an Austin problem.
The windows lack appropriate black outs.

2026-05-26 via Nuitee
M
m3ttak couple cz
9
Pros:

Skvělé umístění na kraji Downtownu. Přes ulici je sice dálnice, ale žádný hluk aut není slyšet. Personál přátelský a milý. Pokoj ve skvělém stavu s vlastní Wi-Fi. Možnost využít místní bazén, posilovnu a prádelnu. Jestli budu někdy zase v Austinu, sem určitě rád znovu zavítám.

Cons:

Snad jediné, co bych vytknul je nutnost neustále zadávat číselný kód při vstupu do výtahu, pokoje a celkově jakýchkoliv zabezpečených prostor. Lepší by byla přístupová karta.

2026-05-25 via Nuitee
H
Harriet couple gb
10
Great location
Pros:

Location
Pool area
Parking was easy
Balcony was a great touch

Cons:

Pool could do with clean but as it’s outside it’s hard.

2026-05-25 via Nuitee
P
Pablo extended_group br
9
Pros:

Localização ótima.

2026-05-25 via Nuitee
S
Simon couple gb
10
Nice place and great location
Pros:

Great location and had all the facilities we needed.

Cons:

The on site parking was quite expensive

2026-05-23 via Nuitee
I
Irfan solo_traveller us
8
Great value for the location, and the size of the apartment.
Cons:

The noise in the garage from the fan was deafening. If you stayed in the garage for more than a couple of minutes, you could experience permanent hearing loss. During the night, there was knocking on the door and someone tried to unlock the door. The security guard was standing outside my bedroom window which opens into the seating outside and was chatting with someone at midnight and she was loud enough (or the window didn't have good insulation) that it disturbed my sleep. Also, there are no closets or any place to hang clothes. There is only 1 hook in the bathroom for towels.

2026-05-23 via Nuitee
D
David extended_group us
10
2026-05-22 via Nuitee
B
Beckey extended_group us
10
Perfect for Austin Nightlife
Pros:

The beds were comfy, located in a great spot of Austin, and super clean!

2026-05-20 via Nuitee
A
Anthony solo_traveller fr
9
2026-05-19 via Nuitee
A
Ange couple gb
9
Brilliant place to stay - definitely recommend.
Pros:

Location, facilities, had everything we needed. Staff were on hand if needed but otherwise left alone which we appreciated! Nice and close to 6th Street, Rainey Street and the East side of 6th which was our favourite area.

Cons:

Very little - no proper milk in the room

2026-05-19 via Nuitee
M
Mateus solo_traveller it
10
Perfect for a longer stay
Pros:

Very cozy, great location, amazing staff and ammenities.

2026-05-19 via Nuitee
C
CAROLINE solo_traveller fr
7
2026-05-17 via Nuitee