Hotel Sommelier Agustinas

Hotels
7.9 (222 reviews)
Agustinas 694 , Santiago , cl

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Noisy environment
Cleaning issues
Limited breakfast options

Categories

Cleanliness
6.9
Issues with cleaning and maintenance noted, such as accumulated dirt and hygiene concerns in bathrooms.
Service
8.4
Staff described as friendly, attentive, and accommodating. Positive reception experiences noted.
Location
8.9
Conveniently located near the municipal theater and other central attractions.
Room Quality
7.9
Rooms described as spacious and comfortable, with some issues related to noise and maintenance.
Amenities
7.4
Amenities are decent but could see improvements. Positive comments on rooftop facilities.
Value for Money
7.9
Good value noted, but external surroundings have left doubts on its overall value.
Food and Beverage
7.9
Breakfast praised; however, some felt it lacked options and variety.
Overall Experience
7.9
Generally positive, despite a few notable drawbacks affecting the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:24

Property Description

Modern and Minimalist Decor
Hotel Sommelier Agustinas Express in Santiago offers stylish accommodation with free WiFi. The property boasts a sleek modern design, providing spacious guestrooms with stunning city views. Each air-conditioned room features a flat-screen TV and a cozy seating area, along with a convenient coffee machine and a private bathroom.

Relaxation and Convenience
Guests can indulge in massage therapies and benefit from a 24-hour front desk for tourist assistance. Room service and shuttle services are also available for a stress-free stay.

Convenient Location
Located just 5 km from Costanera Center, and 14 km from the airport, the hotel is centrally situated for easy access to Santiago's attractions. Don't miss out on the nearby external private parking for added convenience. Book your stay at Hotel Sommelier Agustinas Express now for a memorable experience.

Important information:

Some rooms have a sofa which is available for an extra fee.

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA). This additional fee (IVA) is not included in the hotel rates and must be paid seperately.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 12 years old and over stay for US$30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 222 reviews
Cleanliness: 6.9
Service: 8.4
Location: 8.9
Room Quality: 7.9
Amenities: 7.4
Value for Money: 7.9
Food and Beverage: 7.9
Overall Experience: 7.9
C
Cesar Augusto • family_with_children • br
6
Decepção
Pros:

Da localização

Cons:

- limpeza dos quartos não existiu durante toda a estadia
- troca de toalhas não existia, secavam e davam as mesmas toalhas SUJAS (mesmas manchas) para o quartos
- moveis nos quartos já ruim e deteriorados
- louça do quarto extremamente suja, nojento

2026-07-20 • via Nuitee
J
Javier • couple • cl
10
2026-07-08 • via Nuitee
C
carolina • solo_traveller • cl
9
Volvería, sin duda!
Pros:

Me gustó mucho la distribución de la habitación, mantienen los espacios separados y con privacidad.
Limpio y ordenado
Cómodos para estancias mas largas.
Hasta con Kitchenet

Cons:

Mejoraría la ropa de baños, toallas.
Ya no están tan blancas, además tienen poca capacidad de absorción en el secado.

2026-07-05 • via Nuitee
A
Alicia • solo_traveller • cl
8
2026-07-03 • via Nuitee
M
MAYERLIN • solo_traveller • cl
7
2026-07-02 • via Nuitee
M
Marcelo • solo_traveller • cl
3
No cumple con lo que ofrece
Pros:

La cercanía del centro y de oficinas públicas.

Cons:

Llegué confiado que el servicio de restorán funcionaría ya que venía viajado desde muy lejos , al llegar no estaba funcionando , estaba cerrado.

El desayuno acorde al precio, además exigen una garantía muy grande.

2026-07-01 • via Nuitee
E
Eleonora • solo_traveller • gb
9
Modern. Rude night staff
Pros:

Very clean and modern! Super close to touristic spots, including currency exchange and subway station. The amenities offered in the room and great, and the bathrobe very comfy.

Cons:

The staff in the afternoon was amazing, but at night they were quite rude. I entered the hotel and wasn’t event greeted. I asked if they spoke English and got a straight “no”. They did no effort in making me feel welcome. I felt they wanted me gone.

2026-06-29 • via Nuitee
G
Gonzalo_marin • solo_traveller • cl
9
Genial
Pros:

Limpieza, comodidad, personal

Cons:

mira lo encontre novedoso el comer en la terraza, pero igual para invierno hay que abrigarse porque a las 7 am es un poco fresco, igual ponen calefacccion, pero al ser abierto se siente la baja temperatura.

2026-06-26 • via Nuitee
M
María Florencia • couple • ar
10
2026-06-20 • via Nuitee
W
walter • solo_traveller • ar
6
Pros:

Atención y tranquilidad

Cons:

No existe el café con leche

2026-06-11 • via Nuitee
A
Ana • family_with_children • cl
9
2026-06-09 • via Nuitee
N
Nelda • solo_traveller • cl
10
Grata estadía, excelente comida, gracias por sentirme como en casa
Pros:

La posibilidad de tener un hervidor para tomar te o café...

Cons:

Que se filtra la ducha y que no supe programar el aire acondicionado para TEMPERAR la habitación.

2026-06-06 • via Nuitee
D
Doremifa666 • solo_traveller • fr
7
2026-06-02 • via Nuitee
J
Jeanne • solo_traveller • nz
7
Pros:

Good location. In tour pick up area. Room generous size.

Cons:

WiFi really poor & restaurant on roof is way too cold for breakfast. Need to put up vinyl sides when weather cools off. Don't charge for coffee pods if there's a Nespresso machine in the room.

2026-05-22 • via Nuitee
G
Guillermo • couple • cl
8
Buena ubicación, bien inmobiliario, excelente atención
Pros:

La ubicación y la atención del personal

Cons:

Luces muy bajas .

2026-05-20 • via Nuitee
J
Jefferson • extended_group • br
10
Espetacular - conforto e praticidade
Pros:

Atendimento da recepção ao chegar depois das 00hs foi impecável muito atenciosa e educada, o atendimento do café pelo Badyr excepcional e o café perfeito 10 estrelas… voltarei em breve e pretendo me hospedar no Sommelier. Parabéns pela qualidade e conforto.

Cons:

Nada a declarar.. somente elogios.

2026-05-18 • via Nuitee
C
Claudio Sepulveda • solo_traveller • cl
7
Cons:

Se escucha música de locales vecinos durante la noche

2026-05-16 • via Nuitee
J
Jasmina • solo_traveller • cl
9
Pros:

La habitación es muy cómoda.

2026-05-14 • via Nuitee
A
Almonacid • extended_group • cl
8
Excelente
Pros:

Desayuno, ambiente, entorno

Cons:

amabilidad del personal

2026-05-14 • via Nuitee
A
Adrian Crivat • solo_traveller • ro
10
Pros:

Amabilitatea personalului

Cons:

Faptul că după ce am spus seara că vreau micul dejun la pachet, dimineața recepttionera nu știa nimic. Totuși s-a rezolvat

2026-04-14 • via Nuitee