Hotel Metropolitan Sendai

Hotels
JR-EAST HOTELS
8.5 (1468 reviews)
Aoba-ku Chuo 1-1-1 , Sendai , jp

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Comfortable rooms
Diverse breakfast options
Cons:
Lack of laundry facilities
Occasional cleanliness issues

Categories

Cleanliness
8.08
Multiple reviews mentioned cleanliness positively, but some indicated issues in the bathroom.
Service
9.05
Consistently praised for attentive and friendly staff.
Location
9.09
Proximity to train station and convenience of nearby amenities were highlighted.
Room Quality
8.54
Rooms were mostly described as comfortable and spacious.
Amenities
7.57
Missing certain amenities like laundry services mentioned as a downside.
Value for Money
8.03
Given the location and comfort, many found it a good value despite some comments on high breakfast costs.
Food and Beverage
9.08
Breakfast options were frequently praised for quality and variety.
Overall Experience
8.55
Overall satisfaction with the stay was generally high.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:49

Property Description

Prime Location at JR Sendai Station

Directly connected to JR Sendai Station, Hotel Metropolitan Sendai offers convenience and comfort for travelers. The hotel boasts 5 dining options, including local specialties at Restaurant-cafe Serenity.

Luxurious Amenities and Services

Enjoy a relaxing stay in rooms adorned with warm natural colors, equipped with a flat-screen TV, minibar, and electric kettle. Indulge in massage services, beauty salon treatments, and business center facilities during your visit.

Diverse Culinary Experiences

Savor Japanese and Chinese cuisines at Hotel Metropolitan Sendai. With 5 distinct dining spaces to choose from, each offering a unique ambiance, guests can immerse themselves in a culinary journey.

Book your stay now at Hotel Metropolitan Sendai for a seamless blend of comfort, convenience, and culinary delights.

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs JPY 1500 per day.

Location

Guest Reviews

8.5
Based on 1468 reviews
Cleanliness: 8.08
Service: 9.05
Location: 9.09
Room Quality: 8.54
Amenities: 7.57
Value for Money: 8.03
Food and Beverage: 9.08
Overall Experience: 8.55
関口 solo_traveller jp
9
落ち着きのあるホテル
Pros:

仕事での常宿でしたが、しばらくぶりに泊まりました
やはり落ち着きます

2026-07-03 via Nuitee
M
masae solo_traveller jp
7
Pros:

駅に近い

Cons:

特に無し

2026-07-03 via Nuitee
H
h solo_traveller jp
8
枕以外はとても良かったです。
Pros:

リッチがとても良い

Cons:

枕が男性の頭髪の臭いが有り。
枕の匂いはどこも難しいですが

2026-07-03 via Nuitee
Y
youko couple jp
10
2026-07-02 via Nuitee
角張 solo_traveller jp
7
2026-06-30 via Nuitee
S
SATOSI solo_traveller jp
10
2026-06-30 via Nuitee
H
Hiroshi solo_traveller jp
8
2026-06-30 via Nuitee
M
Maria couple au
10
2026-06-29 via Nuitee
M
MITSUKO couple jp
10
快適
Pros:

キレイ。接客も良い。
駅と直結してる。

Cons:

ルームサービスのモーニングを電話でも予約できたら助かります。

2026-06-29 via Nuitee
K
K solo_traveller jp
8
2026-06-28 via Nuitee
A
AIKO solo_traveller jp
9
2026-06-27 via Nuitee
大崎 family_with_children jp
8
2026-06-27 via Nuitee
Y
yuko solo_traveller jp
3
2026-06-27 via Nuitee
斎藤 solo_traveller jp
6
2026-06-26 via Nuitee
L
Li Li couple us
9
2026-06-25 via Nuitee
L
Li Li solo_traveller us
8
2026-06-25 via Nuitee
P
PING HSUAN family_with_children tw
10
Pros:

The breakfast had a wide variety of options, and guests could choose between the buffet restaurant and the Japanese restaurant.

The hotel is directly connected to the station and department store buildings, which makes the location extremely convenient. There is also a bus stop right below the hotel, and you can take the sightseeing bus from Stop No. 16 to visit famous attractions.

This time, I stayed in a twin room. The room was spacious and comfortable, and the bathroom was also very large. The shower water pressure was strong, which I was very satisfied with. From the floor-to-ceiling windows, I could enjoy a great view of Sendai city.

Overall, it was a wonderful stay, and I would definitely stay here again if I have the chance.

2026-06-25 via Nuitee
J
JU YIN family_with_children tw
8
2026-06-24 via Nuitee
L
Li Li couple us
8
2026-06-23 via Nuitee
清野 couple jp
10
駅近で大変便利でした
Pros:

朝食が大変良かったし満足でした

Cons:

カード利用のエレベータが不便

2026-06-23 via Nuitee