Copthorne Hotel Newcastle

Hotels
Copthorne Hotels
8.4 (6952 reviews)
The Close, Quayside , Newcastle upon Tyne , gb

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great location
Excellent staff
Spacious rooms
Cons:
Dated bathrooms
Limited food options
Inconsistent service

Categories

Cleanliness
8.09
Bathroom dated, bath does not drain properly.
Service
8.76
Staff were excellent, particularly at reception and breakfast.
Location
9.01
Great location on the river Tyne.
Room Quality
8.46
Executive Suite was great value, spacious and comfortable.
Amenities
8.28
Lack of communication about food available.
Value for Money
8.54
Excellent value for money despite the dated hotel.
Food and Beverage
7.59
Breakfast queues were long and the food options were limited.
Overall Experience
8.47
Overall a pleasant stay with beautiful views.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:17

Property Description

River Views and City Convenience
The Copthorne Hotel Newcastle boasts stunning riverside views of the River Tyne and is conveniently located near Newcastle Train Station, making it a perfect choice for both leisure and business travelers.

Luxurious Amenities
Indulge in the well-equipped, spacious bedrooms featuring satellite TV, tea/coffee facilities, and private bathrooms. The on-site fitness room is ideal for guests looking to stay active during their stay.

Dining and Entertainment
Savor a cocktail at the Quay 7 Bar or enjoy a meal at the hotel's contemporary restaurant. The outdoor terrace offers breathtaking river views, providing a picturesque setting for relaxation and socializing.

Experience the perfect blend of comfort and convenience at Copthorne Hotel Newcastle. Book your stay now for an unforgettable riverside retreat.

Important information:

Check-in is guaranteed from 15:00 and check out is 11:00.

Please note that the breakfast prices stated in the hotel policies section are only applicable to breakfasts booked with the original reservation. Higher prices are to be expected should guests want to order breakfast as extra during their stay.

Please request double or twin when booking. You can use the Special Requests box or contact the property directly. Please note, room type requests are subject to availability and cannot be guaranteed.

The credit card used to make the booking will need to be processed at check-in and an additional authorization will be taken.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for £10 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 12.50 per day.

Location

Guest Reviews

8.4
Based on 6952 reviews
Cleanliness: 8.09
Service: 8.76
Location: 9.01
Room Quality: 8.46
Amenities: 8.28
Value for Money: 8.54
Food and Beverage: 7.59
Overall Experience: 8.47
R
Robert solo_traveller gb
10
Great stay
Pros:

Location, spacious room helpful friendly staff.

Cons:

Room ventilation not air con room rather hot as it was a warm night.

2026-07-04 via Nuitee
K
Kerlann solo_traveller fr
8
2026-07-04 via Nuitee
T
Tracy solo_traveller gb
10
2026-07-04 via Nuitee
M
Mariya solo_traveller gb
10
2026-07-04 via Nuitee
M
Marcus couple gb
8
2026-07-04 via Nuitee
A
A T solo_traveller gb
7
Excellent location
Pros:

Excellent location

Cons:

Room was uncomfortably hot, windows didn't open and the fan wasn't the best solution.

2026-07-04 via Nuitee
J
Jane family_with_children gb
7
Great location and comfortable rooms.
Pros:

Fabulous location. Lovely river view from the window. Comfortable beds and a great shower. Spacious room.

Cons:

Extremely high parking charges and had to go back into carpark to pay once checked in.
Some updating needed - the hair dryer sounded like a strimmer and bath was old. We had a great price for the night - would have been very disappointed if I had paid the usual rates.

2026-07-04 via Nuitee
S
Sarah solo_traveller gb
8
2026-07-03 via Nuitee
M
Michael solo_traveller gb
8
Very good stay of which I look forward to the next one.
Pros:

Room was an excellent size, nice and bright and airy with an outstanding view. Location is great and the staff are very pleasant and helpful especially Nick the Manager

Cons:

Warm Guinness, the cans are from a fridge, but my advice would be to get the cans ice cold especially for Guinness.

2026-07-03 via Nuitee
J
Jody couple gb
8
Great stay, excellent staff, tired bathrooms
Pros:

The staff were amazing and couldn’t do enough to make our stay comfortable and fuss free.

Cons:

The room was nice but a little dated. The view from the room was amazing - straight out into the river. The bathroom was from 1990.

2026-07-03 via Nuitee
G
Geoff solo_traveller gb
3
2026-07-03 via Nuitee
I
ian couple gb
9
2026-07-02 via Nuitee
S
Smolarczuk solo_traveller gb
10
2026-07-02 via Nuitee
S
Simon solo_traveller gb
8
Amazing views great staff
Pros:

Location
On the river in the heart of the quayside

Cons:

Dated rooms
Shower not adjustable
Outside totally soulless
Ac was poor

2026-07-01 via Nuitee
P
Philip solo_traveller gb
10
2026-07-01 via Nuitee
C
Cheryl couple au
8
Pros:

Great location on the riverfront. A spacious room, friendly staff and a great breakfast. Parking onsite - for a fee.

2026-07-01 via Nuitee
J
John solo_traveller gb
1
Newcastle
Pros:

Location

Cons:

There was no aircon in the room ,room was far too hot couldn't sleep, the mattress was hard asked at reception for mattress topper ,which they dont have,stay was that bad because of the temperature in the room we checked out early.

2026-06-30 via Nuitee
K
Karen couple gb
6
Pros:

Location and nearby car park

Cons:

Room was unbearably hot and air conditioning was noisy and temperature difficult/impossible to regulate

2026-06-30 via Nuitee
C
Cooke family_with_children gb
6
Pros:

Good location, easy available parking.

Cons:

I had to call reception to turn down the music after midnight!

2026-06-30 via Nuitee
G
Grace couple gb
10
Looking forward to returning next year
Pros:

Great choice, service, presentation and temperature and pricing

Cons:

the sirloin steaks on the saturday night ordered rare and medium rare were pretty tough

2026-06-29 via Nuitee