Copthorne Hotel Newcastle

Hotels
Copthorne Hotels
8.4 (7040 reviews)
The Close, Quayside , Newcastle upon Tyne , gb

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great location
Excellent staff
Spacious rooms
Cons:
Dated bathrooms
Limited food options
Inconsistent service

Categories

Cleanliness
8.09
Bathroom dated, bath does not drain properly.
Service
8.76
Staff were excellent, particularly at reception and breakfast.
Location
9.01
Great location on the river Tyne.
Room Quality
8.46
Executive Suite was great value, spacious and comfortable.
Amenities
8.28
Lack of communication about food available.
Value for Money
8.54
Excellent value for money despite the dated hotel.
Food and Beverage
7.59
Breakfast queues were long and the food options were limited.
Overall Experience
8.47
Overall a pleasant stay with beautiful views.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:17

Property Description

River Views and City Convenience
The Copthorne Hotel Newcastle boasts stunning riverside views of the River Tyne and is conveniently located near Newcastle Train Station, making it a perfect choice for both leisure and business travelers.

Luxurious Amenities
Indulge in the well-equipped, spacious bedrooms featuring satellite TV, tea/coffee facilities, and private bathrooms. The on-site fitness room is ideal for guests looking to stay active during their stay.

Dining and Entertainment
Savor a cocktail at the Quay 7 Bar or enjoy a meal at the hotel's contemporary restaurant. The outdoor terrace offers breathtaking river views, providing a picturesque setting for relaxation and socializing.

Experience the perfect blend of comfort and convenience at Copthorne Hotel Newcastle. Book your stay now for an unforgettable riverside retreat.

Important information:

Check-in is guaranteed from 15:00 and check out is 11:00.

Please note that the breakfast prices stated in the hotel policies section are only applicable to breakfasts booked with the original reservation. Higher prices are to be expected should guests want to order breakfast as extra during their stay.

Please request double or twin when booking. You can use the Special Requests box or contact the property directly. Please note, room type requests are subject to availability and cannot be guaranteed.

The credit card used to make the booking will need to be processed at check-in and an additional authorization will be taken.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for £10 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 12.50 per day.

Location

Guest Reviews

8.4
Based on 7040 reviews
Cleanliness: 8.09
Service: 8.76
Location: 9.01
Room Quality: 8.46
Amenities: 8.28
Value for Money: 8.54
Food and Beverage: 7.59
Overall Experience: 8.47
K
Karen couple gb
8
2026-07-25 via Nuitee
A
Alison couple gb
10
2026-07-25 via Nuitee
S
Stevie couple gb
10
2026-07-25 via Nuitee
A
Allister couple gb
9
Exactly what we needed. Good sized waterfront room, plenty of parking and perfect location
Pros:

Great location and all good

Cons:

All good

2026-07-25 via Nuitee
N
Nicholas couple gb
7
Pros:

Excellent waterfront location, easy access into the centre

Cons:

Room was quite basic/dated

2026-07-25 via Nuitee
T
Taryn extended_group gb
9
Fantastic value
Pros:

Excellent hotel, really clean and a great view with a small balcony.

Staff very friendly.

Cons:

location

2026-07-25 via Nuitee
R
Rosemary Kay solo_traveller gb
10
2026-07-25 via Nuitee
T
Toni solo_traveller gb
7
2026-07-24 via Nuitee
T
Thielemans couple be
8
erg goed
Pros:

Professioneel en vriendelijk geholpen door het baliepersoneel. We hadden een ruime kamer met alle faciliteiten en erg rustig.
Het ontbijtbuffet was erg ruim met voor elk wat wils.

Cons:

Kleine details bij het ontbijt: er was slechts 1 koffiemachine en die stond in een hoekje van het buffet.
Idem voor de toasters: 2 kleine toasters voor naar schatting 50 personen is niet erg handig.

2026-07-24 via Nuitee
R
Raymond couple gb
9
2026-07-24 via Nuitee
S
Sharon couple gb
8
Pros:

Excellent location on the riverside

Cons:

The bathrooms could do with an update

2026-07-24 via Nuitee
S
Samantha couple gb
8
Good quayside location , close to many places and nightlife , clean hotel and friendly staff , great parking facilities
Pros:

Good location very clean and friendly staff

Cons:

Bed was hard and pillows, wasn’t keen on breakfast

2026-07-24 via Nuitee
M
Mary extended_group gb
8
Comfortable hotel in a great location.
Pros:

Easy to find, great location, friendly staff. Rooms spacious with great views over the Tyne.

Cons:

I wanted to book a twin but was told they had to be reserved for groups which had not specified what sort of rooms they wanted. The ladies toilets in the lobby were dated and tired.

2026-07-23 via Nuitee
A
Alan extended_group gb
7
2026-07-23 via Nuitee
H
Helen solo_traveller gb
8
Great river spot, comfortable, clean space that could benefit from a bathroom upgrade.
Pros:

Comfortable bed, clean room, great River View, close to many quayside venues to meet family and friends. Air Con was very useful in July, small fridge was handy for cold drinks.

Cons:

Bathroom was very outdated, especially old taps that were difficult to turn on/off. Too many warning signs around room. Most expensive car parking in city at £15 a day for hotel guests, (it was included on my last stay).

2026-07-22 via Nuitee
D
Darren couple gb
8
Enjoyable
Pros:

Location of the hotel

Cons:

That you can’t use cash within hotel.
The room cleanliness could of been much better especially as had upgraded room

2026-07-22 via Nuitee
W
Westwood solo_traveller gb
9
2026-07-22 via Nuitee
M
McGee solo_traveller gb
8
2026-07-22 via Nuitee
D
David couple gb
9
This hotel was very good in terms of location and was only a short walk into the centre of Newcastle
Pros:

The room had a very good view of the river. It was large and modern with a very large bed.

Cons:

The bed was very good

2026-07-22 via Nuitee
J
Jane solo_traveller gb
10
2026-07-22 via Nuitee