Copthorne Hotel Newcastle

Hotels
Copthorne Hotels
8.4 (6479 reviews)
The Close, Quayside , Newcastle upon Tyne , gb

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Excellent staff
Spacious rooms
Cons:
Dated bathrooms
Limited food options
Inconsistent service

Categories

Cleanliness
8.09
Bathroom dated, bath does not drain properly.
Service
8.76
Staff were excellent, particularly at reception and breakfast.
Location
9.01
Great location on the river Tyne.
Room Quality
8.46
Executive Suite was great value, spacious and comfortable.
Amenities
8.28
Lack of communication about food available.
Value for Money
8.54
Excellent value for money despite the dated hotel.
Food and Beverage
7.59
Breakfast queues were long and the food options were limited.
Overall Experience
8.47
Overall a pleasant stay with beautiful views.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:17

Property Description

River Views and City Convenience
The Copthorne Hotel Newcastle boasts stunning riverside views of the River Tyne and is conveniently located near Newcastle Train Station, making it a perfect choice for both leisure and business travelers.

Luxurious Amenities
Indulge in the well-equipped, spacious bedrooms featuring satellite TV, tea/coffee facilities, and private bathrooms. The on-site fitness room is ideal for guests looking to stay active during their stay.

Dining and Entertainment
Savor a cocktail at the Quay 7 Bar or enjoy a meal at the hotel's contemporary restaurant. The outdoor terrace offers breathtaking river views, providing a picturesque setting for relaxation and socializing.

Experience the perfect blend of comfort and convenience at Copthorne Hotel Newcastle. Book your stay now for an unforgettable riverside retreat.

Important information:

Check-in is guaranteed from 15:00 and check out is 11:00.

Please note that the breakfast prices stated in the hotel policies section are only applicable to breakfasts booked with the original reservation. Higher prices are to be expected should guests want to order breakfast as extra during their stay.

Please request double or twin when booking. You can use the Special Requests box or contact the property directly. Please note, room type requests are subject to availability and cannot be guaranteed.

The credit card used to make the booking will need to be processed at check-in and an additional authorization will be taken.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for £10 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 12.50 per day.

Location

Guest Reviews

8.4
Based on 6479 reviews
Cleanliness: 8.09
Service: 8.76
Location: 9.01
Room Quality: 8.46
Amenities: 8.28
Value for Money: 8.54
Food and Beverage: 7.59
Overall Experience: 8.47
P
Paul solo_traveller gb
10
2026-05-30 via Nuitee
J
Judith couple gb
9
2026-05-30 via Nuitee
M
Megan couple gb
10
Favourite place to stay in Newcastle
Pros:

The hotel is really clean and rooms are very well presented. The staff are accommodating and always friendly too!

2026-05-30 via Nuitee
M
mark couple gb
7
Pros:

Location and view

Cons:

Aircon didn’t work

2026-05-30 via Nuitee
S
Steve couple gb
10
Fantastic position by the river
Pros:

Position is fantastic rooms are really nice

Cons:

Not much

2026-05-30 via Nuitee
W
William solo_traveller gb
7
2026-05-30 via Nuitee
S
Stobbs couple gb
6
Nice location but hotel needs a revamp
Cons:

Air con wasnt really working and felt dated

2026-05-30 via Nuitee
S
Stephen solo_traveller gb
8
Pros:

Location

Cons:

Train noise nearby from early morning.

2026-05-30 via Nuitee
J
Justine couple gb
10
Will always return for another stay. Never disappoints, excellent staff, knowledgeable, friendly, polite & respectfu
Pros:

The staff are amazing, we return each time & every experience has been the same, excellent customer service, polite & friendly staff.
Location is key, parking is onsite at a reasonable charge, the reception, bar & restaurant have classy decor & comfortably, welcoming feel

Cons:

Can’t fault anything

2026-05-30 via Nuitee
D
David solo_traveller gb
9
Great location
Pros:

Great location a walk away from restaurants and pubs

Cons:

As above

2026-05-30 via Nuitee
J
jan-uwe couple de
8
zentrales Hotel für den Stadtbesuch
Pros:

zentrale Lage am Fluß, ruhiges Zimmer zum Fluss gehabt.

Cons:

Kleinigkeiten: Handtuchhalter fehlen

2026-05-29 via Nuitee
M
Mandy solo_traveller gb
10
Mums night out
Pros:

The room with a lovely view across the river was lovely. Room was spacious and clean. Checking in and out went smoothly with plenty of parking.

Cons:

Nothing

2026-05-29 via Nuitee
D
Dean couple gb
8
2026-05-29 via Nuitee
D
Dennise couple nz
8
Pros:

Very disappointed with our evening meal we had at the restaurant. I ordered jacket potato with Bacon, bake beans and cheese. The potato looked old that the flesh of the potato had turned a brown colour and it wasn’t crispy skin and the edges were burnt. The salad was not nice either.

2026-05-29 via Nuitee
C
Carlos couple gb
8
Good locations, confy rooms, great value for money
Pros:

Location and comfortable rooms

Cons:

N/A

2026-05-29 via Nuitee
J
Joanne couple gb
9
Really appreciated the quiet but still central location on a very busy holiday weekend. A great stay!
Pros:

Great location overlooking the river, easy and pleasant stroll into city centre, helpful staff

2026-05-29 via Nuitee
J
Jacqueline couple gb
8
Very enjoyable stay, good location, staff welcoming
Pros:

Location

Cons:

The only thing was the bathroom which could do with a little maintenance, silicone around bath dirty.

2026-05-28 via Nuitee
C
Christopher solo_traveller gb
8
Pros:

Great location

Cons:

Extra £15 pound for parking

2026-05-28 via Nuitee
S
Sonya Marie family_with_children gb
10
Really enjoyable!
Pros:

Great hotel in the heart of the city. Great views, comfortable beds, surrounded by bars, restaurants, shops and public transport. Really good WiFi and we really enjoyed our evening meal.

Cons:

Nothing

2026-05-28 via Nuitee
J
Jiayue couple gb
10
2026-05-28 via Nuitee