Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Heating
Terrace
Family rooms
Hiking
See all facilities

Review Highlights

Pros:
Clean
Great location
Kind staff
Spacious rooms
Cons:
Noise from adjacent rooms
Cleaning issues

Categories

Cleanliness
8.31
The reviews indicate that cleanliness is adequate, but the specific issue with cleaning not being up to standard suggests some room for improvement.
Service
9.28
Reviews emphasize that the staff was extremely kind and responsive, indicating a high level of service.
Location
9.32
The hotel's location is praised for providing easy access to important and interesting sites in the city.
Room Quality
8.77
Rooms were described as spacious, although noise from adjacent rooms negatively impacts the overall quality.
Amenities
8.8
Amenities are adequate; however, specific details were not mentioned in the reviews.
Value for Money
8.76
Value perception appears to align with the overall positive experience despite some concerns.
Food and Beverage
8.81
No specific comments on food and beverage, thus assumed to meet standard quality.
Overall Experience
9.18
Overall experience is strongly positive, as all expectations were met.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-03 16:29

Property Description

Modern Accommodation
Hotel Kristal offers contemporary rooms equipped with flat-screen TVs and comfortable amenities for a relaxing stay.

Convenient Facilities
Guests can enjoy free private parking, a terrace to unwind, and a bar to socialize within the property.

Multilingual Support
Our 24-hour front desk staff are fluent in Bulgarian, English, and Russian to assist guests from diverse backgrounds.

Ready to experience comfort and convenience at Hotel Kristal? Book your stay now for a memorable Dospat getaway!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.9
Based on 43 reviews
Cleanliness: 8.31
Service: 9.28
Location: 9.32
Room Quality: 8.77
Amenities: 8.8
Value for Money: 8.76
Food and Beverage: 8.81
Overall Experience: 9.18
Димитрина • solo_traveller • bg
10
Pros:

Всичко беше страхотно!

Cons:

Беше страхотно!

2026-09-08 • via Nuitee
Валентина • solo_traveller • bg
7
Pros:

Прекрасна природа.Добри хора.

Cons:

Къщата за гости,чисто ,но в стаята прозорецът гледаше в друга стая,през целия ден е тъмно и дори не можеш да прецениш времето навън.

2026-09-08 • via Nuitee
N
Nenkov • family_with_children • bg
10
2026-09-07 • via Nuitee
M
Mircea I • solo_traveller • ro
10
Pros:

The accomodations were as advertised, very big rooms, big comfortable beds, lots of closet space and a nice view. The cleaning could be better and there is only 1 big pot available, but enough plates, glasses and cutlery. The hotel is located in a very quiet area, but close to the center and a 15 minutes walk to the lake.

2026-09-06 • via Nuitee
Ивайло • solo_traveller • bg
8
2026-09-06 • via Nuitee
Z
zandesiro • solo_traveller • gr
10
Pros:

Big rooms, clean, good location!

Cons:

No elevator, get on the 3rd floor with the luggages isnt the best thing to do!

2026-08-31 • via Nuitee
Тодорова • solo_traveller • bg
10
Йоана
Pros:

Домакините са усмихнати и отзивчиви. Чисто и обзаведено с вкус.

2026-08-25 • via Nuitee
Катерина • solo_traveller • bg
5
2026-08-10 • via Nuitee
Георгиева • solo_traveller • bg
9
Pros:

Чист и просторен апартамент, с всичко необходимо , удобни легла , две тераси и чудесна гледка. Ползването на спа само за нашето семейство беше предимство.Отзивчив персонал . В близост има няколко заведения с вкусна храна и магазини.

2026-08-09 • via Nuitee
I
Ivanova • solo_traveller • bg
10
2026-08-04 • via Nuitee
S
Stefan • solo_traveller • bg
10
Pros:

Много добра локация. Собственика е много гостоприемен и вежлив човек. Силно препоръчвам !

2026-08-02 • via Nuitee
D
Detelin • solo_traveller • bg
10
2026-08-02 • via Nuitee
S
Stela • couple • bg
10
Pros:

Чудесно местоположение на хотела. В близост е до центъра и на пешеходно разстояние от парка и язовир Доспат. Стаята беше чиста, посрещнати от усмихнат персонал. Препоръчвам за почивка!

2026-07-14 • via Nuitee
M
Mehmedov • solo_traveller • bg
10
2026-07-09 • via Nuitee
T
Trifonova • solo_traveller • bg
10
Pros:

Отлично и комуникативно местоположение на хотела. В близост до самия център и на пешеходно разстояние от яз.Доспат. Любезни и коректни домакини. С удоволствие ще го посетим отново.

2026-06-21 • via Nuitee
D
Danil • solo_traveller • bg
8
Pros:

Удобное расположение. Все необходимое есть. Да место простое, но при этом отличное.
Очень большие номера и много места. Сам отель небольшой - комнат на 10.
Есть свой Спа - джакузи, сауна и турецкий хаммам - все небольшое, но все работает.
Ресторан не работал - не знаю почему, возможно не сезон, но есть другие рестораны в шаговой доступности.
Я не требовательный человек и для меня место было отличное, учитывая, что я только приходил переночевать.

2026-05-27 • via Nuitee
T
Todor • family_with_children • bg
10
2026-03-01 • via Nuitee
Петров • family_with_children • bg
10
Pros:

Удобно, чисто, персонала е отзивчив и е на перфектна локация в центъра на града.

2025-12-13 • via Nuitee
Десислава • extended_group • bg
10
всичко беше прекрасно и посрещна нашите очаквания
Pros:

всичко беше прекрасно и посрещна нашите очаквания

2025-12-03 • via Nuitee
Илия • couple • bg
10
2025-12-03 • via Nuitee