Hotel Metropole Proserpine

Hotels
6.3 (29 reviews)
80 Main Street , Proserpine , au

Facilities

Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
Offsite parking discounted rates available
Parking
Air conditioning
Restaurant
Terrace
Non-smoking throughout

Review Highlights

Pros:
Clean room
Helpful staff
Good location
Complimentary snacks
Cons:
No toilet/shower in the room
Very old decor
Booking issues

Categories

Cleanliness
6.44
The room was clean.
Service
7.41
Staff went out of their way to help.
Location
6.95
Near the airport.
Room Quality
4.9
Very old decor and furniture.
Amenities
5.93
The room came with complimentary snacks and a free drink.
Value for Money
5.89
Worth every penny.
Food and Beverage
7.44
Good food in the pub below.
Overall Experience
5.41
Enjoyed the stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 06:18

Property Description

Modern Accommodations
Hotel Metropole Proserpine offers stylish rooms equipped with flat-screen TVs and cozy bedding for a relaxing stay.

Convenient Amenities
Guests can enjoy the convenience of free private parking, a terrace, an on-site restaurant, and a bar at the property.

Prime Location
Situated near Coral Sea Marina and Whitsunday Art Gallery, Hotel Metropole Proserpine is the perfect base for exploring the scenic attractions of the area.

Book your stay at Hotel Metropole Proserpine for a comfortable and enjoyable experience!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

6.3
Based on 29 reviews
Cleanliness: 6.44
Service: 7.41
Location: 6.95
Room Quality: 4.9
Amenities: 5.93
Value for Money: 5.89
Food and Beverage: 7.44
Overall Experience: 5.41
K
Kevin solo_traveller au
9
Pros:

Very convenient to Proserpine hospital. Available at late notice and late check-in

2026-06-14 via Nuitee
W
William solo_traveller au
8
2026-05-15 via Nuitee
J
Joshua solo_traveller au
10
2026-01-20 via Nuitee
L
Liz couple au
8
2026-01-19 via Nuitee
B
Brett couple ph
6
2026-01-18 via Nuitee
J
Jacob solo_traveller au
3
2025-11-19 via Nuitee
J
Jack extended_group au
6
2025-11-01 via Nuitee
T
Tony extended_group au
7
Pros:

Near the airport when your flight gets cancelled (Jetstar again)
Good in the pub below was really good.

Cons:

No toilet/shower in the room

2025-10-23 via Nuitee
J
Jodine
10
Pros:

The staff were amazing, the room was simple and clean and a pleasent experience

2025-10-05 via Nuitee
R
Rebecca family_with_children
8
Pros:

We went down for sports so parking was hard hard to find. Everything else was good.

2025-09-25 via Nuitee
B
Bill family_with_children au
8
Suited our requirement for the night
Pros:

After a little hiccup about the room which was sorted extremely well by the manager all was good. Staff went out of their way to help in all aspects.

2025-09-18 via Nuitee
S
Stephen couple au
8
2025-08-28 via Nuitee
C
cathy solo_traveller fr
5
Pros:

j'ai aimé l'intimité de la chambre et l'accès à la terrasse

Cons:

très vieille déco et mobilier

2025-08-07 via Nuitee
V
vincent family
10
Pros:

Goid

2025-07-22 via Nuitee
D
Denis friends
2
Pros:

booked 3 double beds and was told when we checked in that we only booked 1 double bed for 3 people. Had the booking on my phone but she would not look at it.

2025-07-20 via Nuitee
T
Terrence
6
Pros:

Standards met what to expect from an old pub with accomodation for seasonal mill workers

2025-07-10 via Nuitee
I
Ilai young couple fj
8
We enjoyed our stay
Pros:

The room was clean and came with complimentary snacks and a free drink at the bar. The room and rest rooms were clean and spacious and worth every penny. Will definitely return.

Cons:

N/A

2025-06-18 via Nuitee
K
Kilisimasi with friends au
7
Good
2025-05-14 via Nuitee
D
Danny
6
Pros:

Value accommodation and convenient location

2025-04-08 via Nuitee
J
James group gb
2
If you drove to the Metropole you’d be better off sleeping in the car.
Pros:

The price. The room had a fridge and air conditioning.

Cons:

The Metropole has shocking standards of hygiene. The room smelt overpoweringly of urine, which was coming from the carpet which also had an indeterminate brown substance trodden into it. The mugs provided were dirty. The room looked like it had never been cleaned or swept - the level of dust build up in some areas suggests the room has been this filthy since long before our stay. The bathrooms were of a similar vein - seemingly NEVER cleaned. Full of dust, dirt and grime. No hand soap either. Men were using the female bathroom also. The sheets were not clean, streaks of dirt on the pillow cases and what appeared to be blood stains made for uneasy sleep. The mattress was so uncomfortable it was like sleeping on a waterbed. This ‘hotel’ was easily the dirtiest place I’ve ever stayed.

2025-03-24 via Nuitee