Hotel Mutiara

Hotels
7.5 (172 reviews)
Tingkat3, Kompleks Mutiara, Bandar Lama, , Gua Musang , MY

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Free
Children allowed

Facilities

Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Room service
Outdoor pool
Rooftop pool

Review Highlights

Pros:
Good location
Ample public parking
Love this place
The view
Cons:
The bed is broken
Not very clean
Small room
Poor service

Categories

Cleanliness
5.25
Issues mentioned regarding dirty conditions and broken bed.
Service
8.25
Standard service quality for this hotel tier.
Location
9.25
Good location with ample parking.
Room Quality
6.25
Small room and issues with bed.
Amenities
7.75
Basic amenities provided.
Value for Money
7.75
Standard quality for this hotel tier.
Food and Beverage
7.75
Standard quality for this hotel tier.
Overall Experience
7.75
Overall, fair experience with positives and negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:50

Property Description

Luxurious Accommodation
Indulge in air-conditioned rooms with flat-screen TVs and private bathrooms for a comfortable stay at Hotel Mutiara.

Relaxing Outdoor Pool
Unwind and soak up the sun by the refreshing outdoor swimming pool available to all guests during their stay.

Convenient Services
Enjoy the convenience of room service and a 24-hour front desk to cater to all your needs at Hotel Mutiara.

Experience comfort and convenience at Hotel Mutiara. Book your stay now.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

7.5
Based on 172 reviews
Cleanliness: 5.25
Service: 8.25
Location: 9.25
Room Quality: 6.25
Amenities: 7.75
Value for Money: 7.75
Food and Beverage: 7.75
Overall Experience: 7.75
O
OSAWA • solo_traveller • jp
6
2026-09-19 • via Nuitee
A
Aaron • solo_traveller • my
9
2026-09-17 • via Nuitee
T
Teoh • solo_traveller • my
9
2026-09-17 • via Nuitee
K
Khadijah • family_with_children • my
8
Pros:

Tiada

2026-09-04 • via Nuitee
M
Michele • couple • de
3
2026-09-02 • via Nuitee
G
GOLDHUNTER • solo_traveller • my
10
BEST TRANSIT HOTEL
Pros:

Parking senang, bilik just nice, bersih, , staff mesra & sangat bertoleransi, sangat bagus staff yg handle cek in saya sebab kami sampai lewat malam lebih kurang jam 1 pagi. Ini kali ke 2 kami stay di sini, yg pertama kami book aprtment , yg kedua ni kami book under hotel mutiara.so far kami puas hati. Hotel ni ada swimming pool juga.

Cons:

None

2026-09-01 • via Nuitee
T
TOO • couple • my
8
THIS WAS OUR 3RD STAY AND WAS UNPLEASENT ( 3X PPL TRY TO ENTER OUR ROOM AND WE ALREADY REST)
Pros:

CITY CENTRE

Cons:

AIR COND NOT COLD AND WHEN YOU ARE RESTING AT NIGHT SOMEONE IS USING THEIR CARD AND WANT TO ENTER YOUR ROOM ( TWICE) AND 1X TRYING TO OPEN THE DOOR, WHICH I FELT NOT RIGHT. I DID INFORM THE FRONT DEST WHEN I CHECK OUT IN THE MORNING AND THERE IS NO HOTEL CAR PARK. WE NEED TO USE THE APP TO GET THE PARKING WHICH WE LEFT THE HOTEL BEFORE 8.30AM

2026-08-26 • via Nuitee
K
KASMAINI • solo_traveller • my
9
2026-08-24 • via Nuitee
P
patrick • couple • fr
4
Médiocre
Pros:

L’emplacement relativement central, la gentillesse de l’accueil pour son aide à payer l’amende de stationnement.

Cons:

Très bruyant, le linge est vétuste et d’aspect pas très propre. Les photos sur Booking ne reflètent pas la réalité.

2026-08-09 • via Nuitee
B
Bryan • solo_traveller • my
9
2026-08-04 • via Nuitee
R
RODZIATI • solo_traveller • sg
4
Pros:

Could be more hygiene

2026-08-03 • via Nuitee
K
Kho • solo_traveller • my
8
2026-07-18 • via Nuitee
M
Mohd Rafie • extended_group • my
6
2026-07-16 • via Nuitee
S
Sya • solo_traveller • my
8
2026-07-03 • via Nuitee
K
kamaruldin • solo_traveller • my
8
Pros:

swimming pool

2026-06-27 • via Nuitee
N
Nor Mazi • solo_traveller • my
10
Pros:

Need to upgrade the attitude of the receptionist

Cons:

Less friendly.

2026-06-15 • via Nuitee
N
NAZZALIZAAINI • solo_traveller • my
9
2026-06-04 • via Nuitee
S
seri • extended_group • my
5
Good
Pros:

.

Cons:

Tingkap tak safety. Takda lock bahaya bila bawak budak budak

2026-05-31 • via Nuitee
H
Hafiz • extended_group • my
6
2026-05-28 • via Nuitee
L
Liew Boon Siong • solo_traveller • my
8
2026-05-12 • via Nuitee