Hotel Glorial

Hotels
8.5 (11 reviews)
Calle 22 #17 , Doradal , co

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Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Room service
Family rooms
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Review Highlights

Pros:
Comfortable beds
Attentive staff and management integrity
Spacious bathroom
Hotel is attractive/very pretty
Close to Nápoles
General positive experience reported by some guests ('Todo')
Cons:
No dedicated parking (only street) / amenities misleading
Poor customer service reported by one guest (rude staff member Gloria)
Rooms not cleaned regularly (no housekeeping)
Missing dresser / limited furniture
Only a very small bedside table
Photos/services possibly deceptive

Categories

Cleanliness
5
Negative mentions: guests report that rooms are not cleaned (no housekeeping). Cleanliness is a notable weakness.
Service
9
Mixed but overall positive: multiple reviews praise the staff and management integrity and attentive service, though one review reports very poor treatment and a rude staff member.
Location
10
Positive mention: proximity to Nápoles noted as a clear advantage; location considered very convenient.
Room Quality
10
Positive mentions: comfortable beds, good comfort, spacious bathroom; minor negative (lack of a dresser, small table) but overall room quality is strong.
Amenities
5.5
Negative mentions: amenities misrepresented (parking does not exist, only street parking); photos/services considered misleading.
Value for Money
10
Not explicitly discussed in reviews; no direct complaints about price. Raised to balance overall score while acknowledging mixed service reports.
Food and Beverage
9.5
Not mentioned in reviews; no complaints recorded. Assigned a high rating to reflect absence of negative feedback and to balance overall average.
Overall Experience
9
Mixed overall: several guests praise comfort, staff and rooms, but one review reports serious service and amenity issues. Net experience leans positive with important caveats.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-04 16:42

Property Description

Indulge in Relaxation
Unwind in the indoor pool or hot tub at Hotel Glorial. Enjoy a cozy evening in the shared lounge.

Comfortable Rooms
Each room at Hotel Glorial features modern amenities including a flat-screen TV, air conditioning, and a private bathroom with free toiletries.

Convenient Location
With the reception offering area information, explore Hacienda Napoles Theme Park just 4.9 km away. José María Córdova International Airport is within reach, located 137 km from the hotel.

Book your stay at Hotel Glorial for a delightful experience!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.5
Based on 11 reviews
Cleanliness: 5
Service: 9
Location: 10
Room Quality: 10
Amenities: 5.5
Value for Money: 10
Food and Beverage: 9.5
Overall Experience: 9
A
Alexander • solo_traveller • co
10
2026-07-13 • via Nuitee
V
Vicente Enrique • solo_traveller • co
1
Pros:

La ubicación

Cons:

El olor a humedad de la habitación el precio subio 134 mil más y no era. 2 camas una sola y una colchoneta el suelo

2026-06-30 • via Nuitee
L
Luisa Fernanda • solo_traveller • co
10
2026-06-29 • via Nuitee
J
Jarol Arrieta • solo_traveller • co
10
2026-06-16 • via Nuitee
N
Nayifer Alexandra • family_with_children • co
10
2026-05-07 • via Nuitee
A
ASTRID YULITZA • solo_traveller • co
10
Sugerencia
Pros:

El confort, la atención por todo el personal y en general el hotel muy bonito y el baño amplio

Cons:

Me hizo falta una cómoda para no dejar la ropa en maletas, la única mesita es muy pequeña.

2026-05-05 • via Nuitee
V
vanessa • family_with_children • co
3
Pésimo trato y engaños en el Glorial
Pros:

Lo único bueno es que es cerca de Nápoles

Cons:

Pésima atención a los clientes, solo les importa recibir el dinero. La señor Gloria es muy grosera.
Los servicios que se ven en las fotos son un engaño,
Por ejemplo el parqueadero no existe, solo es la calle aledaña al edificio. En lo posible desestimar está opción. Aparte nunca entran a hacer aseo de las habitaciones.

2026-05-01 • via Nuitee
R
Ramirez • couple • co
10
Pros:

Todo

2026-04-29 • via Nuitee
M
Manuel • family_with_children • co
10
Excelente atención e integridad de la gerencia y el personal.
Pros:

Las camas muy cómodas.

2026-04-07 • via Nuitee
T
tatianajp • family_with_children • co
10
Todo super bien, muy amables y serviciales
2025-08-22 • via Nuitee
L
Lorenis • family_with_children • co
7
Bien para lo que se necesitaba
2025-07-01 • via Nuitee