Opul Boutique at Admiral House

Hotels
8.5 (622 reviews)
12 Loch Promenade , Douglas , gb

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Good value
Great location
Friendly staff
Clean rooms
Cons:
Noise from other guests
Issues with cleanliness
Broken amenities

Categories

Cleanliness
7.75
Some reviews mentioned cleanliness issues, notably complaints about wet carpets and the need for updating decor.
Service
9.25
Guests highlighted friendly and helpful staff, contributing positively to their stay.
Location
9.25
Many reviews praised the great location, ideal for access to shops, restaurants, and entertainment.
Room Quality
8.25
Room size and comfort were generally praised, though some mentioned broken windows and lack of amenities.
Amenities
7.75
Complaints about lack of air conditioning and issues with breakfast timing were noted.
Value for Money
8.75
Guests felt that the hotel offered great value, especially given location and breakfast quality.
Food and Beverage
8.25
Breakfast was generally well-received, although coffee quality was criticized.
Overall Experience
8.75
Most guests expressed a positive overall experience, highlighting the combination of location and value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 03:59

Property Description

Convenient Location
Comfortable Accommodation
Delicious Dining Options

Book now to experience a luxurious stay at Admiral House in Douglas, just steps away from the stunning Douglas Beach.

Important information:

Please note that there are a small number of steps leading up to the property entrance.This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.5
Based on 622 reviews
Cleanliness: 7.75
Service: 9.25
Location: 9.25
Room Quality: 8.25
Amenities: 7.75
Value for Money: 8.75
Food and Beverage: 8.25
Overall Experience: 8.75
A
Angela extended_group gb
8
Shame about the sleepness nights as hotel was in a great location
Pros:

The location was great and the reception, bar and dining room were nicely decorated and clean

Cons:

The bedroom was dated, shower was cold, bed very very soft and it was really very noisy - very loud music until early hours!!

2026-07-18 via Nuitee
S
Stephen solo_traveller gb
9
Pros:

An excellent place to stay

2026-07-18 via Nuitee
K
KEVIN extended_group gb
8
Good, but noisy
Pros:

Breakfast good.

Cons:

Noise, location next to wetherspoons unfortunate

2026-07-17 via Nuitee
A
Anwar solo_traveller sa
10
اقامة جميلة و مريحة
Pros:

قريب جداً من صالة الفيري 🛳️
و كذلك قريب من الداون تاون
تعامل الموظفين رائع
و الافطار جيد
يوجد اصنصير
خيار مناسب جداً لقضاء ليلة او ليلتين

2026-07-15 via Nuitee
G
Gillian couple au
8
Great hotel, book a front room!
Pros:

Great staff, (Ugud? was exceptional) fantastic location. We were concerned about finding parking but even though Douglas was busy we didn't have any problems. Large room with comfortable bed, everything supplied including still and sparkling water and a fan to help with the heat. We would stay again but only if we could book a front room.

Cons:

The noise, our room was at the back of the property - backing onto Wetherspoons and a nightclub! I went to reception in the early hours of Sunday morning to ask if we could move rooms the following day but unfortunately the hotel was full. I booked the hotel prior to the feedback informing about the noise problem. The alley below our window stores the beer kegs from Wetherspoons and they also empty their glass bottles there. The bins are emptied around 5am and the street sweeper comes through shortly afterwards! With World Cup also on at the same time, we had a very disturbed few nights.

2026-07-14 via Nuitee
P
Paul couple au
10
Excellent value for money, perfect location. We enjoyed our 5 nights stay there.
Pros:

Location of the hotel was excellent, right in the heart of Douglas, close to shops and the ferry terminal. The room was spacious, quiet and comfortable, it was perfect for our needs. The staff were great - helpful and friendly. We enjoyed the breakfast - plenty of options to choose from.

Cons:

Nothing in particular comes to mind.

2026-07-13 via Nuitee
J
jacqueline couple gb
8
Very pleasant
Pros:

Clean

Cons:

Nothing

2026-07-12 via Nuitee
S
Sandra solo_traveller gb
8
Cons:

Had to ask for clean towels. Toiletries were not replenished

2026-07-11 via Nuitee
L
Luca couple ch
8
Family with toddler
Pros:

We enjoyed our stay in Opul boutique. The room (202) had an amazing sea view. It's a very large room. The hotel is perfectly located in the main city and near the ferry. The cleaning was very good.

Cons:

Amenities are basic (e.g no tissues available). The TV had an old cable which was open (dangerous).

2026-07-11 via Nuitee
N
n couple gb
8
2026-07-10 via Nuitee
D
Darren solo_traveller gb
10
Pros:

Recommended great location buffet breakfast great location helpful staff

Cons:

Overall great hotel had a lovely time going back next year

2026-07-10 via Nuitee
M
Malcolm solo_traveller gb
1
Pros:

Nothing

Cons:

Inflexibility

2026-07-09 via Nuitee
C
Christine solo_traveller gb
8
Convenient and friendly stay
Pros:

Helpful staff and great location

Cons:

Building and facilities are a bit dated, especially the sash windows which let in a lot of noise

2026-07-06 via Nuitee
S
Susan solo_traveller gb
6
Friendly staff, a bit disappointed with the room decor, breakfast was hood
Pros:

Breakfast choice was good. Nicely refurbished area, staff were friendly. Room was a good size, great view

Cons:

Room is a bit dated, not really’boutique’. The shower wasn’t great. Water pressure based and would slow or stop completely mid shower.

2026-07-06 via Nuitee
S
SUSAN extended_group gb
7
Good short break in Isle of Man
Pros:

Location was okay plenty of places to eat and drink nearby

Cons:

Next door to a Wetherspoons so was extremely noisy especially on Saturday night when England match had played having sea view room didn’t get much sleep also didn’t like the breakfast eggs !! Overdone !!

2026-07-06 via Nuitee
J
Janette couple gb
9
Excellent stay definitely will be back
Pros:

It was close to everything staff lovely

Cons:

Nothing apart from our view of building work but we didn’t mention anything as we was to busy enjoying ourselves

2026-07-06 via Nuitee
G
gary solo_traveller gb
8
Pros:

The superb breakfast, the promenade position and our huge bedroom

Cons:

It's not a criticism of the Hotel, but there is a Weather spoons behind that is noisy and seemed to open very late.

2026-07-05 via Nuitee
J
Jean couple gb
5
Overnight noise, and poor maintenance and cleanliness detracted from our stay.
Pros:

The room was extremely spacious and had beautiful sea views.
Staff were pleasant and helpful but often multi tasking - reception and serving breakfast or serving in bar so not always available.
Rika - receptionist- kindly fund a secure place to park our bikes.

Cons:

It was very noisy. A busy Weatherspoons next door, a noisy main road in front and a huge construction site at the side! Non of which we were pre warned about.
The standard of housekeeping was poor. The reception area (doorway and lift lobby) were not cleaned daily and small pieces of litter remained for several days.
The landing on the second floor had unpleasant looking marks and again the area was not vacuumed during our stay.
Our room and en suite looked clean overall but there was a layer of dust on the shelf of the bedside unit. On the last morning when I checked that there was nothing left under the bed, I found a chocolate wrapper and piece of plastic razor that were not ours!
General maintenance and attention to detail was lacking.
e.g. the bathroom window (a heavy sash) will not stay open and had to be wedged open with a toilet roll.
Extractor fan doesn’t work.
Heated towel rail brackets were broken.
Window handle on middle sash window in sitting area loose.
There is nowhere to hang a hand towel near the basin. A hook or rail could be fitted to the basin unit.
A hairdryer is provided but there is no electric socket near a mirror

2026-07-05 via Nuitee
A
Andrew solo_traveller gb
10
Pros:

Great hotel. Excellent location. Great value

2026-07-05 via Nuitee
J
John extended_group ph
5
Average. Could be good if they got the basics such as hot water right.
Pros:

Location was excellent. They operate with skeleton staff, but they were very helpful at the front desk and breakfast which was good.

Cons:

We had cold water only in the shower. I complained 3 times but it was not resolved. They offered to change room when it was too late. Also , towels were not replaced despite leaving them on the sink area. Finally , free bottled water was not replenished during our stay.

2026-07-04 via Nuitee