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Facilities
Property facilities
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Television in common areas
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Express check-in
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Free wired internet
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Snack bar/deli
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Self parking (surcharge)
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Reception hall
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Secured parking
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Health or beauty spa nearby
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Restaurant
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Sauna
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Hammam
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Emergency cord in bathroom
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Steam room
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Experience comfort and elegance in our well-appointed rooms with modern amenities including flat-screen TVs and air conditioning.
Dining and Drinks
Enjoy a delightful dining experience at our restaurant and have a drink at the cozy bar or snack bar.
Convenient Location
Located just a short distance from popular attractions like Promenada Shopping Mall, SPENS Sports Centre, and Serbian National Theatre.
Book your stay at Monogram Park now for a memorable experience in Ruma.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Pets
Pets are not allowed.
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Internet
WiFi is available in the hotel rooms and is free of charge.
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Parking
Free private parking is possible on site (reservation is needed).
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 6 years old stay for free when using an available cot.
Children from 7 years old to 12 years old stay for € 15 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
The excellent location of the hotel in the city center, there is a parking place for a car. The breakfast was very rich and delicious. I advise everyone to try their cheesecake - an original and unique taste.
Everything was very good - the professionalism of the staff, the cleanliness of the rooms, and the excellent breakfast. Thank you very much!
Sehr modern und sauber, sympathisch
Doručak odličan, soba lepa, prostrana čista, osoblje ljubazno, cena veoma povoljna
Есть своя бесплатная парковка. Сотрудники говорят на английском.
Отель прокуренный, внутри курят даже сотрудники (официант в зале ресторана). Для Сербии это, кажется, законно, но нам было неприятно.
Номер был некомфортный, со странным расположением мебели. У кровати над головой висела большая картина, страшно, что может упасть. Было неубрано, много пыли на поверхностях, под столом вообще какой-то кабель лежал, скорее всего от предыдущих гостей. В ванной комнате в душевой кабинке сломана или незафиксирована дверь, сложно было открывать и закрывать. Стеклянная полка над раковиной с трещинами и просто опасно расположена. Сушилка с ржавчиной. В номере нет чайника, это неудобно
Завтрак был не похож на фото, которые мы видели. Очень мало выбора еды, в основном это глазунья, омлет, сосикси, сланина, разные бутерброды, булочки. Все неаппетитное, выглядит сухим, заветренным. Овощей и фруктов мало, и не все удобно есть, например, целые киви. В кофемашине нельзя сделать капучино.
В первый вечер ходили в ресторан, когда хотели получить счет - не смогли найти официанта, потому что, по словам администратора, он ушёл за сигаретами.
При выселении на ресепшене не поинтересовались, понравилось ли нам, это объясняет многие минусы. Нет ощущения, что сотрудники заинтересованы своим отелем.
Отель прямо в центре города, большая парковка, завтрак в наличии.
Все ок
Lage und Sauberkeit
Nichts
Great location.
Tasty and fresh breakfast.
Staff was really polite and helpful.
Service for breakfast could be a little bit faster - we had to wait few minutes for top ups and utensils, but in general everything was excellent
Alles, sehr gutes Essen im Restaurant, sehr freundliches Personal
Mir hat alles gefallen
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