Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Good amenities
Cons:
Issues with cleanliness
Breakfast quality inconsistent
Value for money concerns

Categories

Cleanliness
8.7
Several comments indicate issues with room maintenance and old furniture.
Service
9.7
Staff received positive mentions for friendliness and helpfulness.
Location
10
Frequent praise for the hotel's ideal location near attractions.
Room Quality
9.7
Rooms are described as spacious and comfortable by multiple reviewers.
Amenities
9.7
The gym and spa received specific positive feedback for their quality.
Value for Money
8.7
Some reviews questioned the hotel's value given high prices and service inconsistencies.
Food and Beverage
8.2
Breakfast is noted as good but varies in quality and choice, not up to 5-star standards.
Overall Experience
9.7
Many guests express satisfaction, despite some concerns, overall a positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:50

Property Description

Developed over the years by the Moretti family, the eclectic and elegant Florentine house you find today is a few steps from the Medici Chapels and the famous Duomo of Florence. Set 500 meters from Santa Maria Novella Train Station, the property is also a 10-minute walk from the picturesque Piazza della Signoria and the Ponte Vecchio.

Individually Designed Rooms and Suites:
Discover 40 rooms and suites with unique ceramics, Simmons beds, sumptuous marble bathrooms, and modern luxury amenities.

World-Class Medical SPA and Beauty Center:
Enjoy Pilates Reformer Studio, fitness classes, and beauty treatments for ultimate relaxation and rejuvenation.

Nine Bistro and Tailored Guided Tours:
Dine at Nine Bistro and explore Florence with personalized guided tours for a memorable stay.

Book now for an unforgettable experience at our Florentine hotel!

Important information:

Please note that children under 14 years of age cannot access the spa and the fitness center.

Please note that the access to the SPA is subject to an Extra charge of 25 Euro per person.

The affiliated garage is available from 7:00 AM until 12:00 AM.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FLR

Location

Guest Reviews

9.3
Based on 789 reviews
Cleanliness: 8.7
Service: 9.7
Location: 10
Room Quality: 9.7
Amenities: 9.7
Value for Money: 8.7
Food and Beverage: 8.2
Overall Experience: 9.7
T
Tom • extended_group • gb
9
2026-10-26 • via Nuitee
A
Amanda • couple • gb
10
Wonderful stay in the heart of Florence.
Pros:

Fantastic location. Huge rooms, extremely comfortable beds with super soft linens. Beautifully decorated. Staff friendly and polite.

Cons:

Nothing

2026-10-26 • via Nuitee
A
Angela • couple • us
10
Beautiful hotel with a great location.
Pros:

The location of the property is excellent. It is very close to the Duomo and all the main attractions in the historic district.

Cons:

The staff was so friendly. The room was big and the end was comfortable. The spa was very nice.

2026-10-26 • via Nuitee
A
Antonio • couple • es
10
Pros:

Cualquier hotel 5 estrellas y he estado en varios debería tener los mismos estandartes que éste hotel y si no que se fijen en el y el cuidado de todos los detalles que tienen. Un 10 en todo

2026-10-25 • via Nuitee
D
Daniela • extended_group • ae
9
2026-10-24 • via Nuitee
A
Alexey • couple • ru
9
Отличное место расположения, необычный дизайн, историческое здание, просторный номер и просторный санузел,
Pros:

Спа, завтрак, персонал, вид из окна

Cons:

Ничего

2026-10-24 • via Nuitee
S
stefano • couple • es
8
2026-10-23 • via Nuitee
A
Ali • extended_group • fr
9
bel etablissement avec bonne localisation geographique
Pros:

excellente localisation
personnel très gentil
spa agréable

Cons:

rien

2026-10-21 • via Nuitee
P
Pavel • couple • ph
10
Pros:

Exceptional stay, hospitality is whole new level, I was delighted to stay with them.

2026-10-18 • via Nuitee
T
Talal • solo_traveller • au
10
Pros:

The staff was extremely helpful.

Cons:

Nothing everything was great.

2026-10-07 • via Nuitee
S
Shalom • solo_traveller • il
10
2026-09-17 • via Nuitee
F
FERNANDO • solo_traveller • ar
8
Muy bueno
Pros:

La ubicación excelente. El personal muy amable. La cama era increible

Cons:

El olor. La alfombra de los pasillos

2026-09-16 • via Nuitee
M
Marcela • family_with_children • cl
9
Excelente estadía en la Toscana
Pros:

Excelente ubicació y la atención de todos en el hotel
Rico desayuno

2026-09-16 • via Nuitee
R
R • solo_traveller • us
9
Beautiful hotel and fabulous staff and rooms are ok but not may favorite
Pros:

Location and friendly staff

Cons:

My room

2026-09-14 • via Nuitee
A
Avtandil • family_with_children • ge
10
2026-09-13 • via Nuitee
A
Amy • family_with_children • ie
9
2026-09-10 • via Nuitee
D
Denis • couple • ru
10
2026-09-10 • via Nuitee
J
Joakim • couple • es
8
2026-08-28 • via Nuitee
H
H.social • couple • it
10
Pros:

Staff super cordiale

2026-08-21 • via Nuitee
M
Mari • couple • ge
10
2026-08-20 • via Nuitee