Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cleanliness of rooms
Cons:
Poor bathroom facilities
Limited heating
Inaccurate booking information

Categories

Cleanliness
7.6
Several reviews mention immaculate rooms but also criticize some bathrooms.
Service
8.6
Owners are described as warm and polite, with positive mentions of hospitality.
Location
8.6
Central location near attractions is frequently praised.
Room Quality
7.1
Some rooms were criticized for size and bathroom facilities, with limited heating.
Amenities
8.1
Basic amenities like WiFi are functional, but some lacked sufficient hot water.
Value for Money
8.1
Good value for location, but concerns expressed about overall quality.
Food and Beverage
8.1
Complimentary beverages were appreciated, though limited options noted.
Overall Experience
8.6
Overall positive sentiments about stay, with minor criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:05

Property Description

Central Location near Accademia Museum and Train Station

Comfortable and Well-Equipped Rooms
Experience compact and clean rooms at Souvenir Maya, each equipped with a wash basin, LCD TV, fridge, and fan. Choose from a variety of room types, including en suite rooms, those with shared bathrooms, and unique rooms with a shower cabin and tea/coffee maker.

Historic Building with Modern Amenities
Situated on the 3rd and 4th floors of a historic building, Souvenir Maya seamlessly blends old-world charm with modern comforts. Enjoy easy access to the Fortezza da Basso Congress Centre just a short walk away.

Book your stay at Souvenir Maya now and immerse yourself in the beauty of Florence!

Important information:

A surcharge of EUR 50 applies for arrivals after check-in hours. All requests for late arrival are subject to confirmation by the property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 35 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children ages 12 and older are allowed.
    Children from 12 years old to 17 years old stay for € 50 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 639 reviews
Cleanliness: 7.6
Service: 8.6
Location: 8.6
Room Quality: 7.1
Amenities: 8.1
Value for Money: 8.1
Food and Beverage: 8.1
Overall Experience: 8.6
R
Rodrigues solo_traveller ie
8
Pros:

Perfect distance to the historic center, central market and museums. The owner is good fun and I’m really thankful to his tips and suggestions.

2026-07-25 via Nuitee
A
Angelica solo_traveller it
8
Pros:

Molto silenzioso e tranquillo. Vicino a stazione treni e maggiori attrazioni

2026-07-25 via Nuitee
J
Joanne family_with_children gb
8
Spotlessly clean with lovely touches
Pros:

What a wonderful building in a great area. Lots of shops and restaurants nearby and only a 10 minute walk to the train station. The bus and metro were also easily accessible.
The owner was very friendly and approachable. He showed us around the hotel and offered advice and directions.
The whole place was spotlessly clean, whoever cleans should be very proud of the job they do, simply excellent.
Clean towels and linen were provided and the bed was very comfortable. Bedside lamps were also provided.
There was a shower cubicle and sink in the room and you had use of a shared bathroom, which was also spotless and smelled gorgeous.
Windows open over the street and provide lots of light during the day.
Use of a water dispenser was free of charge and you were able to dispense ice-cold and boiling water. Free tea and biscuits were also available. If you prefer coffee, there is a vending machine for a very small charge.
We were also provided with plug-in insect repellents.
Oh, and the best bit! The two completely adorable labs that amble about. Absolutely gorgeous.
The whole place is lovely, and I would highly recommend a stay here. All the little ‘extras’ and touches were very much appreciated

Cons:

The steps were a bit much after a long day of sightseeing. There were at least 60 to reach your room, which is ok if you are fit and healthy, but I’m fat and fifty with a dodgy knee and really would’ve appreciated a lift. There is actually a lift in the building, but is not available to us pesky tourists!
Air conditioning is available at 10€ per day, but we were on a strict budget and simply could not afford this. We were offered an air cooler which was very kind, but did little to appease the oppressive heat. At night we had to sleep with the windows open and this made it a little noisy - I was fine, slept like a log, but my daughter struggled.
We had to wait occasionally for the shared bathroom as there only appeared to be one, but this is usually expected when you opt for a shared bathroom.

2026-07-23 via Nuitee
M
Matthias solo_traveller be
9
2026-07-23 via Nuitee
C
concetta solo_traveller it
6
2026-07-22 via Nuitee
M
Madara solo_traveller lv
9
Pros:

Ļoti atsaucīgi darbinieki,kas bija vienmēr pieejami saziņai ja nepieciešams.

Cons:

Pirmajā numuriņā ļoti sakoda odi uz ko bija alerģiska reakcija,tas mazliet bojāja ceļojuma prieku. Bet problēma tika operatīvi atrisināta.

2026-07-21 via Nuitee
B
Benjamin solo_traveller au
4
2026-07-21 via Nuitee
M
Mathilde solo_traveller fr
6
2026-07-20 via Nuitee
K
Kamila solo_traveller lt
6
2026-07-19 via Nuitee
A
amos extended_group nl
8
Great location, cute hotel, and nice staff. A little too warm in summer though.
Pros:

The location was really good, in the historical centre, so excellent access to the Academy and the Duomo. The room was a good size, and the hotel had some handy extras available (cold water, some beverages and snacks). The staff were also lovely, and check-in and out were easy and efficient.

Cons:

The wifi range in our room was 1 or 2 bars, which made it virtually unusable, even to load a text page. Further, given the weather was very hot, it would have been nice to have a fan that was a bit more powerful than the one in our room. Finally, the hotel was on the 3rd floor of a mixed-use building, and the elevator was only available to residents of the building, not to hotel guests - something to keep in mind if you'll struggle to get up a lot of stairs.

2026-07-19 via Nuitee
M
Markus couple de
9
2026-07-19 via Nuitee
G
Giuseppina Daniela solo_traveller ch
7
2026-07-19 via Nuitee
B
BAYTOK solo_traveller tr
6
What i was looking for. For this price i think it is good.
Pros:

Good experience when it comes to price

Cons:

Shared toilet

2026-07-19 via Nuitee
A
Andrew solo_traveller nz
9
Italian Old Style elegance in the middle of Florence
Pros:

The staff were so unbelievably helpful, and provided such excellent service. The location was fantastic, right in the middle of town. Altogether, this was fantastic value for money as well as a nice stay.

Cons:

It's a little old, but it doesn't detract too much from the experience. It felt like a small Italian bnb up 3 flights of stairs in the middle of town.

2026-07-17 via Nuitee
K
Kotevska couple mk
5
2026-07-17 via Nuitee
J
Jana family_with_children si
10
2026-07-16 via Nuitee
D
Dean couple au
10
Perfect place to stay. Highly recommend
Pros:

Old world charm. It was just lovely. Great location. Completely loved the property and the city

Cons:

Loved it completely

2026-07-15 via Nuitee
E
Ethan solo_traveller us
7
2026-07-14 via Nuitee
U
Umberto couple it
9
Owners kind and proactive. The check in has been perfect and the location of the property is perfect to walk Florence do
Pros:

Easy to find. Excellent location.

Cons:

The absence of air conditioning in the room.

2026-07-13 via Nuitee
F
fernando solo_traveller ar
7
Pros:

La ubicación

Cons:

Cuatro pisos por escalera

2026-07-12 via Nuitee