Hostal Encanto Machupicchu

Hotels
8.2 (774 reviews)
Urb. Las orquideas F6 , Machu Picchu , pe

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Children allowed

Facilities

Non-smoking rooms
24-hour front desk
Room service
Family rooms
Daily housekeeping
Coffee Shop on site
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Noise from other rooms
Bad smell in the bathroom

Categories

Cleanliness
7.66
The bathroom had a strong odor and there were complaints about mold.
Service
9.13
Most reviews praised the proactive and helpful staff.
Location
9.17
Great location close to train stations and market.
Room Quality
8.12
Rooms were comfortable and well-equipped, though some had issues with internet and noise.
Amenities
7.65
Basic amenities provided, but some technical issues with internet connection.
Value for Money
8.11
Good value considering location and services, although some felt the comfort level was lacking.
Food and Beverage
7.66
Breakfast options were limited and lacked variety.
Overall Experience
8.13
Generally positive experiences with minor issues that affected some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 02:25

Property Description

Breathtaking Views

Hostal Encanto Machupicchu offers stunning mountain views from select rooms, providing a truly enchanting experience for guests seeking a picturesque stay.

Convenient Location

Situated just a stone's throw away from Machu Picchu Hot Spring, Machu Picchu station, and Bus Stop, our hotel ensures easy access to the area's popular attractions for a memorable vacation.

Comfort and Service

With spacious family rooms, room service, and a 24-hour front desk, Hostal Encanto Machupicchu prioritizes guest comfort and convenience, promising a relaxing stay throughout your visit.

Book now for an unforgettable stay at Hostal Encanto Machupicchu, where comfort meets convenience amidst the beauty of Machu Picchu.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 09:00 AM

Location

Guest Reviews

8.2
Based on 774 reviews
Cleanliness: 7.66
Service: 9.13
Location: 9.17
Room Quality: 8.12
Amenities: 7.65
Value for Money: 8.11
Food and Beverage: 7.66
Overall Experience: 8.13
A
Aina • extended_group • es
4
Pros:

La ubicación tranquila y las camas eran cómodas.

Cons:

El agua de la ducha o hervía, o venía congelada o no había (no salía nada del grifo).

2026-08-14 • via Nuitee
M
MORGANE • solo_traveller • fr
9
Pros:

Personnell très agréable, bel emplacement

2026-08-14 • via Nuitee
G
Genesis • couple • cr
9
2026-08-13 • via Nuitee
M
Milo • solo_traveller • us
9
Great stay!
Pros:

Great place, especially for the price!! I got a single room, which was a great size and very comfortable. The staff was so wonderful and kind and the breakfast was good. Great location in Aguas Calientes.

Cons:

It was quite loud at night due to the other guests. My window opened into a hallway and even with it closed I could hear the noise. Also, one of the two outlets in the room didn't seem to be working.

2026-08-12 • via Nuitee
C
Clothilde • couple • fr
10
Très bon séjour
Pros:

Personnel très à l’écoute et sympathique. Les chambres étaient très confortables et le petit déjeuner très copieux. Peut être un peu juste pour des gros mangeurs mais il y a sans doute moyen d’avoir du rab.

Cons:

Les douches étaient froides

2026-08-11 • via Nuitee
O
Ophélie • couple • fr
9
Superbe accueil
Pros:

La localisation était bien, le logement bien également mais alors surtout un grand merci à sa propriétaire qui est d’une gentillesse incroyable !

2026-08-09 • via Nuitee
J
jon • solo_traveller • es
1
Pros:

Nada

Cons:

La mujer muy grosera. Nos daba ordenes de que hacer y que no de forma grosera, y eso siendo el check out tan pronto como a las 9 am no nos quedo otra que pasar de ella.

2026-08-09 • via Nuitee
T
thomas • couple • fr
7
Pros:

Chère comme toute la ville

2026-08-07 • via Nuitee
C
Carmen • solo_traveller • es
7
2026-08-06 • via Nuitee
L
Louise • couple • fr
9
2026-08-05 • via Nuitee
M
Magdalena • family_with_children • de
5
2026-08-05 • via Nuitee
M
Marjorie Larose • couple • ca
4
Bien situé mais heureusement nous y faisions qu'une seule nuit
Pros:

L'emplacement et l'aide à la réception. La dame était très gentille et aidante

Cons:

Moisissure dans la chambre et salle de bain. Malpropre et vieux. A besoin de rénovation.

2026-08-04 • via Nuitee
I
INGRID PATRICIA • couple • cl
5
Frustrante
Pros:

Que prepararan huevos revueltos para cada mesa que llegó a tomar desayuno.

Cons:

El wifi tenía mal alcance, no funcionaba y había que abrir la puerta de la pieza para que funcionara mejor. El baño era ciego, sin extractor de aire, y con una ventana hacia la pieza asique salían todos los malos olores. La cama para dos personas no era de dos plazas, asique nos quedaba chica, y la tele funcionaba, pero no se podían ver canales y tendría que haber tenido alguna plataforma personal de películas para poder ver algo. Un día salimos antes de la hora del desayuno, asique solo había pan con mantequilla y mermelada para desayunar, en otros hostales del cuzco siempre nos dieron una bolsita con jugo, galletas, barra de cereal y algo más, cuando las salidas eran temprano por tours. Poco amable la atención en general

2026-08-04 • via Nuitee
A
alcira • solo_traveller • pe
6
Pros:

La ubicación del hotel

Cons:

El personal, y la humedad de la habitacion

2026-08-03 • via Nuitee
M
Melo • solo_traveller • ar
10
Gracias Erica por esos dias compartidos
Pros:

La atención de las chicas del hostal

2026-08-03 • via Nuitee
J
Jeanne • couple • fr
7
2026-08-03 • via Nuitee
B
Bhavika • solo_traveller • in
4
2026-08-03 • via Nuitee
S
Sarah • couple • ie
10
2026-08-03 • via Nuitee
B
Bernal • solo_traveller • co
10
Pros:

Everything... It is a nice place, the staff is very kind, they explain how to have the best experience in this place.

2026-08-02 • via Nuitee
C
Clara • solo_traveller • es
9
Pros:

El personal va ser molt amable.
Ens van preparar l'esmorzar abans per poder-lo aprofitar.
Molta pressió a la dutxa i aigua calenta sempre.
Bona mida d'habitació.
Repetiríem sens dubte!

Cons:

L'esmorzar molt senzill.

2026-08-02 • via Nuitee