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Indulge in Comfort and Convenience
Convenient Amenities: Enjoy a stay at Ramada Limited Golden, offering an indoor pool, hot tub, and well-equipped gym. The hotel provides free Wi-Fi, business center services, and laundry facilities for a hassle-free experience.
Explore the Outdoors: Located near Kicking Horse River, guests can partake in whitewater rafting and Wetland Safaris in Columbia Wetlands. Adventure seekers can also find guided tours and snowmobile rental options nearby.
Relaxing Rooms: Unwind in simple rooms featuring flat-screen cable TVs, microwaves, refrigerators, and coffee facilities. Book your stay now for a perfect blend of comfort and adventure at Ramada Limited Golden.
Upon check-in, photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Please note that extra bed or crib request must be done prior to arrival and availability is not guaranteed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Hotel mit sehr freundlichem Personal. Die Ausstattung mit Kühlschrank und Kaffeemaschine ist zweckmäßig.
Das Schwimmbad hat wahnsinnig gechlort. Wir haben den Geruch gar nicht mehr richtig von uns abbekommen. Das Frühstück ist gut und zweckmäßig, produziert aber unfassbar viel Müll.
Breakfast was good ,got there about a hour early,they did have a room ready but because we were early they wanted $50 more ,and it was expensive to start with,
Wonderful location on the edge of town and the breakfast was decent
Elevator was slow moving
Booked the hotel months in advance. They sent me a confirmation of booking they also sent me a confirmation and a time I can check in on the day I was supposed to check in. When I got there they did not have a room for me and told me I could not stay there. I had to find new accommodations and the prices went up 300 dollars a night because of a last minute booking. they were completely unhelpful.
I would like to make a formal complaint regarding the attitude and customer service of one of your employees.
I do not know this employee’s name, but I know that this person was working the night shift on that day and was wearing a white dress shirt.
Unfortunately, his/her attitude toward customers was very unpleasant and unprofessional. The tone of voice was rude, curt, and disrespectful. There was no greeting, no “thank you,” and no basic courtesy when communicating with guests.
The employee’s facial expressions and overall attitude also made me feel uncomfortable and unwelcome as a customer.
I understand that working a night shift can be tiring, but this does not justify treating guests in such a disrespectful manner. Good customer service should include basic politeness, respect, and professionalism.
I hope management will take this complaint seriously and address the issue appropriately. Guests should be treated with courtesy and respect at all times.
Thank you for taking the time to review my complaint.
Emplacement
Hôtel désuet mais quand même propre. Lit confortable.
Two night stay. Room good and clean plus unexpectedly our room was serviced automatically. Once again we were surprised by how good the breakfast was. Not 5* but definitely exceeded expectations.
Nothing
Location
Lights
Dirty carpet
Small toilet
Poor breakfast
Breakfast, Beds and location were all great for our quick stop across the Rockies.
The pancake machine was broken for breakfast, but there was more than enough food.
letti molto comosi
Colazione davvero pessima, e in generale struttura trascurata per un prezzo tanto alto (300€ una notte)
Location
Did not look well kept up for the high price they ask.
Komplett unpersönlicher Service, Dreck auf der Treppe im Treppenhaus wurde nicht weggemacht. Fleckige Teppichböden. Frühstücksraum ist eher eine Abstellkammer, da ist nichts schönes zu finden. Frühstück selbst ganz schwach. Plastikbesteck sollte es in der Preisklasse nun wirklich nicht geben. LKW-Parkplatz vor dem Hotel mit entsprechendem Lärm.
Big rooms, clean and comfortable . Decent price.
The location was not pastoral (to say the least). On the road, outside the city.. We loved Golden, but recommend to stay close to the river or in the mountains. The industrial area is not where we love to stay more than 1 night during a vacation.
Vriendelijk, behulpzaam personeel. Ruime, schone kamer, lekker bed.
Prima ontbijt.
Nothing
Due to the wildfires in August, there was a power outage at the property. However, this was not disclosed to us, and the rooms were still being offered at extremely high prices despite the situation.
We consider this unacceptable and rude, as important information was deliberately withheld from guests while the rooms were being sold at inflated prices.
We are still waiting for our refund and expect this matter to be resolved immediately. Please confirm the status of our refund and when we can expect the money to be returned.
Les chambres et le spa
Location
Old, dirty, furniture not in good repair, price was extreme for what it provided, breakfast food was gross
There was a power outage and everything in our fridge spoiled, room got extremely hot overnight and had to carry all our stuff down from top floor at checkout using flashlights.
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