Balance Hotel

Hotels
9.6 (1112 reviews)
1 Saratsoglou , Chania Town , GR

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Terrace
Family rooms
Hiking
See all facilities

Review Highlights

Pros:
Modern and luxurious facilities
Helpful and friendly staff
Cons:
Tight parking
Some road noise during stay

Categories

Cleanliness
9.4
Overall the hotel is very clean, with specific mentions of clean and pleasant rooms.
Service
9.9
Guests praised the staff as very helpful and welcoming.
Location
9.4
The hotel has a great location close to the old town and other attractions.
Room Quality
9.4
Rooms are described as modern, spacious, and comfortable.
Amenities
9.4
Amenities like parking, breakfast, and the coffee machine were frequently mentioned positively.
Value for Money
9.4
Guests feel they received excellent value for the quality provided.
Food and Beverage
9.9
Breakfast was particularly highlighted as delicious and freshly prepared.
Overall Experience
10
General sentiment reflects high satisfaction, with many mentions of recommending the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 19:46

Property Description

Luxury Accommodation with Free Bikes

Located in the heart of Chania Town, just steps away from Nea Chora Beach, Balance Hotel offers a luxurious stay with complimentary bikes for exploring the charming surroundings. The air-conditioned rooms are elegantly furnished and equipped with modern amenities, ensuring a comfortable and relaxing experience for guests.

Relaxing Hot Tub and Delicious Breakfast Options

Unwind in the hotel's hot tub after a day of sightseeing or enjoy a delicious breakfast each morning, featuring a variety of continental, vegetarian, and vegan options to suit every palate. The free WiFi throughout the property allows guests to stay connected during their stay.

Convenient Location for Exploring Chania

With popular beaches, museums, and galleries in close proximity, Balance Hotel is the perfect base for exploring the vibrant city of Chania. Take advantage of the car hire service available at the hotel to discover all that this enchanting destination has to offer.

Experience luxury and comfort at Balance Hotel - book your stay now for an unforgettable vacation in Chania!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

9.6
Based on 1112 reviews
Cleanliness: 9.4
Service: 9.9
Location: 9.4
Room Quality: 9.4
Amenities: 9.4
Value for Money: 9.4
Food and Beverage: 9.9
Overall Experience: 10
L
Lara • solo_traveller • de
9
Pros:

Sehr nettes Personal, die Zimmer sind super modern und sauber. Wir haben uns sehr wohl gefühlt und würden jederzeit wieder buchen!

2026-09-19 • via Nuitee
D
DeBauk • solo_traveller • de
10
Pros:

Sehr freundliches und hilfsbereites Perdonal.

Cons:

Nichts. Alles bestens.

2026-09-19 • via Nuitee
K
Karl • couple • lu
10
2026-09-19 • via Nuitee
T
tal • solo_traveller • il
10
2026-09-18 • via Nuitee
O
Olivia • couple • ca
10
A lovely hotel & stay
Pros:

Room was very nice, spacious and modern, there were some free snacks in the room and they even give free beach towels! Staff was very lovely and welcoming and they also have bikes. The parking was easy and right behind the hotel. Location was perfect only a few minutes walk to everything we needed. Would definitely stay again!

Cons:

Nothing.

2026-09-18 • via Nuitee
D
DX • couple • gr
10
Άνετη διαμονή …Ένα κρυμμένο διαμάντι στην καρδιά της πόλης!!!
Pros:

Εξαιρετικό κατάλυμα πολύ κοντά στο κέντρο της πόλης!!!Ένα από τα πιο μοντέρνα και εντυπωσιακά καταλύματα της πόλης!!! Εντυπωσιακά εξοπλισμένο με αμέτρητες παροχές, υπέροχα διακοσμημένο ….εκπλαγηκαμε ευχάριστα από το upgrade που μας έγινε σε σουίτα με τζακούζι!!! Όλα άψογα!!!!

2026-09-17 • via Nuitee
H
Hava • solo_traveller • il
10
Pros:

המלון במיקום מצוין, קרוב לים ( באופניים שהושאלו לנו מהמלון) החדר גדול ומרווח, עם מרפסת, יש חניה לרכב, צוות נהדר בקבלה שיצא מגדרו לסייע ולפנק ( תודה במיוחד לג'ורג'יה שכל ההמלצות שלה היו נהדרות וכל בקשה שלנו נענתה בחיוב ובמקצועיות), ארוחת בוקר טובה ומוגשת יפה וכל בוקר טעמנו מאכל מסורתי אחר. מלון קטן, שקט ומקסים

Cons:

הכל היה נהדר. בארוחת הבוקר מומלץ להוסיף ירקות ( ופחות מתוקים)

2026-09-17 • via Nuitee
M
Mila • couple • it
8
Un hotel accogliente con uno staff davvero gentile, ma con alcuni aspetti migliorabili
Pros:

Abbiamo apprezzato molto la cortesia e la professionalità di tutto lo staff. L’hotel è pulito, con interni nuovi e curati, e si trova abbastanza vicino al centro di Chania, raggiungibile comodamente a piedi.

Molto interessante anche la formula della colazione: non è a buffet, ma offre comunque un’ampia scelta tra dolce e salato, con grande disponibilità ad accogliere eventuali richieste aggiuntive.

Un ringraziamento particolare alle ragazze della reception per la gentilezza e per tutti i preziosi consigli che ci hanno dato durante il soggiorno!

Cons:

L’unico aspetto che abbiamo apprezzato meno riguarda il comfort durante la notte: nella camera erano presenti diverse piccole luci che rendevano difficile ottenere il buio completo. Inoltre, la porta non era perfettamente isolata e lasciava filtrare la luce proveniente dal corridoio. Anche l’insonorizzazione verso il corridoio potrebbe essere migliorata.

2026-09-16 • via Nuitee
I
ivano • couple • it
9
Pros:

Colazione e posizione ottima , 2 passi dal centro cittadino.

2026-09-15 • via Nuitee
B
Borislav • solo_traveller • bg
10
Pros:

Много добра локация, на няколко минути пеша от стария град. Наличие на собствен безплатен паркинг. Чисти и уютни стаи. Любезен и усмихнат персонал.

2026-09-14 • via Nuitee
M
Myland • couple • pl
10
2026-09-14 • via Nuitee
J
James • solo_traveller • gb
9
Fantastic stay!
Pros:

Big room with spa bath was excellent. A warm welcome with yogurt and honey upon arrival. Great breakfast and freindly staff.

Cons:

Parking was limited but manageable.

2026-09-14 • via Nuitee
R
Reto • couple • ch
10
Ein Juwel in Chaina
Pros:

Sehr nettes und hilfsbereites Personal, das Zimmer ist ruhig, gross und geschmackvoll eingerichtet. Das Bett sehr bequem und breit. Das historische Zentrum ist in wenigen Minuten zu Fuss erreichbar. Ein Juwel!

Cons:

-

2026-09-14 • via Nuitee
M
Michele • solo_traveller • it
10
Pros:

Tutto

Cons:

Niente

2026-09-14 • via Nuitee
T
Timothy • couple • fi
10
Pros:

Spotless Scandi chic, large room, wonderful breakfast

2026-09-13 • via Nuitee
A
AVIVA • solo_traveller • il
9
מומלץ מאד
Pros:

המיקום מעולה . קרוב לעיר העתיקה ולחדשה. הכל ברגל.חדר נוח וטוב. מגרש חניה פרטי. צוות נחמד ויעיל

Cons:

הכל היה טוב. ארוחת הבוקר יקרה ומיותרת. 0ףאכלנו פעם אחת ואחר כך ברחובות

2026-09-13 • via Nuitee
K
Kathy • couple • us
9
Pros:

Excellent assortment for breakfast every morning. Georgia and her sidekick ( didn't catch her name) were very helpful every day. We would have been lost without them.😉

2026-09-08 • via Nuitee
G
Geertruida • extended_group • nl
10
Perfect hotel om paar dagen te verblijven
Pros:

De ligging vlakbij het oude centrum en op loopafstand van het strand ! De vriendelijkheid van het personeel

Cons:

Alles was uitstekend

2026-09-08 • via Nuitee
M
Marielle • couple • ie
10
2026-09-07 • via Nuitee
M
Mario • solo_traveller • it
7
Piccolo e comodo hotel in centro
Pros:

Hotel in posizione centrale con parcheggio sottostante comodo per chi noleggia auto struttura nuova camere grandi e pulite staff molto gentile servizio di cambio teli mare molto apprezzato climatizzazione della camera perfetta senza problemi soliti di ventilazione eccessiva

Cons:

La colazione non era a buffet per cui non sceglievi cosa mangiare peccato per lo yogurt greco confezionato mi sarei aspettato qualcosa di più fresco e artigianale inoltre un po' ripetitivo nella parte salata che prevedeva uova o frittate tutti i giorni..apprezzata invece la frutta fresca tagliata..per i cornetti non ci siamo proprio una nota di demerito al servizio di noleggio auto convenzionato in quanto scortesi sia nel dare che riprendere auto che non è stata neanche controllata al rilascio e non ci è stato offerto il servizio navetta previsto gratuito ma ci hanno detto di andare a piedi con tanto di valige a seguito...consiglio all'hotel di cambiarlo con un autonoleggio più serio

2026-09-07 • via Nuitee