Pariban Hotel

Hotels
8.1 (30 reviews)
Jalan Jaranguda Desa sidebukdebuk Jaranguda, Kec. Merdeka, Kabupaten Karo, Sumatera Utara 20354 , Berastagi , id

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Facilities

Parking
Free Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Terrace
Family rooms
Garden
Hot tub/Jacuzzi
Private parking
See all facilities

Review Highlights

Pros:
Hot springs
Friendly staff
Cons:
Cold water in bathroom
Noise from families

Categories

Cleanliness
7.54
The towels provided were the least absorbent and there was a cockroach in the room.
Service
9.01
Staff were friendly and helpful, especially the reception lady.
Location
8.05
Convenient for hiking but far from town.
Room Quality
7.5
The room was adequate but a bit chilly.
Amenities
8.53
Hot spring pool was pleasant. Restaurant on the roof was a nice feature.
Value for Money
7.99
Good hotel and restaurant, but faced some issues with cold water.
Food and Beverage
8.04
Restaurant was much better than expected.
Overall Experience
8.11
The stay had mixed reviews but was generally satisfactory.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:22

Property Description

Luxurious Accommodation with Stunning Views

Outdoor Swimming Pool and Hot Tub
Pariban Hotel offers a refreshing outdoor swimming pool for guests to relax and unwind in the tropical Berastagi setting. Additionally, the hotel features a soothing hot tub, perfect for rejuvenating after a day of exploring the nearby Mount Sinabung.

Convenient Amenities and Services
Guests can enjoy free private parking, a garden, and a terrace during their stay at Pariban Hotel. The 24-hour front desk ensures that all needs are met promptly and efficiently, adding an extra layer of convenience to your getaway.

Ready to experience luxury and comfort amidst breathtaking views? Book your stay at Pariban Hotel now and make unforgettable memories in Berastagi.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.1
Based on 30 reviews
Cleanliness: 7.54
Service: 9.01
Location: 8.05
Room Quality: 7.5
Amenities: 8.53
Value for Money: 7.99
Food and Beverage: 8.04
Overall Experience: 8.11
E
Esther • extended_group • nl
5
Pros:

Prima

Cons:

Herrie

2026-07-11 • via Nuitee
P
Pauline • solo_traveller • be
4
2026-06-25 • via Nuitee
C
Craig • solo_traveller • id
8
Pros:

Nice rooms and hotel pool

Cons:

Beer at restaurant was of limited variety and was warm.

2026-06-07 • via Nuitee
Y
Yassine • couple • nl
5
A transit hotel which is good for one night but not suitable a long stay
Pros:

Private hot spring and nice rooftop restaurant

Cons:

Very loud environment on the streets and the 24-hour accessible hot spring results in loud guests until late in the night. Staff tried to help but did not come across as interested

2026-05-14 • via Nuitee
M
mohamed • solo_traveller • id
9
Pros:

The hotel was located in a beautiful and quiet area. It is the tallest in the area and you can view the mountains. I like that they have their own hot pool so you don't really have to go to a crowded hot spa. The restaurant has a variety of delicious food with scenic views. The staff were friendly and helpful. I give it a thumbs up. Probably will come again

Cons:

There was only 1 hot pool in the hotel.

2026-01-16 • via Nuitee
D
Deborah • family_with_children • gb
6
It was OK, but not great
Pros:

The hot spring pool was pleasant. The room was adequate, if a little chilly. I'm sure it would be much better in the season.
Staff were friendly and helpful. The lady on reception in particular was very helpful in finding us transport and a hiking guide.

Cons:

The towels provided were the least absorbent I've ever come across! They just moved the wet around your body,
There was nowhere to sit inside except the restaurant or our room - we were travelling in the rainy season so expected it to be damp and chilly, but had hoped for some sitting space.
We were there two nights - the first night was fine, the second the hotel was full of families which meant loud music until late, followed by children running up and down the corridors noisily at 6am.
We chose it as we wanted to walk up the volcano, and it was close to the start of the hike. However, it was a long way from the town.

2025-12-20 • via Nuitee
T
Tetsunori • solo_traveller • my
10
2025-11-17 • via Nuitee
K
Karel • couple • cz
5
Pros:

Hot springs, restaurant on the roof, greenery.

Cons:

Just cold water in the bathroom (probably a temporary issue). A cockroach on the wall in our room when we entered. A deposit of 200k is required. The staff don’t speak English mostly.

2025-11-15 • via Nuitee
K
Kevin • couple • de
9
Good stay to visit vulcano and relax few days!
Pros:

Good hotel and restaurant was much better than expected after ratings 😊 very close to vulcano, but if you are looking for scooter rental or different restaurants, you have to go to Berastagi. Hotel also organized a driver to Lake Toba after our stay.

2025-10-16 • via Nuitee
M
Mohamed Razi • family_with_children • my
8
Good place to escape from city life. Restaurant is open 24 hr.
Pros:

Hot spring is inside hotel. Temperature of water is not too hot.

2025-08-14 • via Nuitee
N
Nikki • family with young children • gb
8
Very good
Pros:

The hotel staff are very kind and helpful. The geothermal spa within the hotel is great to relax in after a day hiking. The room was really comfortable and clean.

Cons:

Wifi is not reliable but that is the only negative

2025-04-15 • via Nuitee
C
Craig • family with young children • id
8
Very good
Pros:

Clean, comfortable and great views. Only small items of concern. Coffee at breakfast is cold and need to add hot water. Not sure why. Juice not supplied in breakfast area. Would be nice seeing as the area is a rich fruit growing area.

2025-04-13 • via Nuitee
S
Sulastri • family with young children • my
10
Exceptional
2025-01-10 • via Nuitee
A
Amran • review category business travellers • my
10
Exceptional
2024-11-24 • via Nuitee
S
Sia • with friends • my
3
Poor
2024-09-19 • via Nuitee
J
Jordi • family with young children • es
10
Exceptional
2024-08-18 • via Nuitee
J
Jurgen • family with young children • nl
1
Terrible
Pros:

Teribble - very unfriendly. Find another location where you can experience better service.

2024-08-01 • via Nuitee
M
Mohd • young couple • my
9
Superb
2024-02-15 • via Nuitee
N
Nur • group • my
6
It was okay. Can improve better
Pros:

The location is nice. Great view of Gunung Sibayak.

Cons:

The water is too hot, the temperature cannot be adjusted.we stayed on the highest floor and tge water pressure was so low. When we shower, the water pools at our feet. Lastly, during ironing, the electricity tends to to shut off. We need to turn it back on multiple times. Apart from that, everything was great.

2024-01-16 • via Nuitee
M
Mageswari • family with young children • my
8
I melt with the view of nature
Pros:

The place was really nice , beautiful nature.

Cons:

No lift , no cafe .It's really hard to carry the elderly.

2023-11-23 • via Nuitee