Hotel Phoenix

Hotels
8.5 (206 reviews)
Velikogorička 10b, Staro Čiče , Velika Gorica , hr

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Breakfast quality
Cleanliness issues

Categories

Cleanliness
7.33
Several reviews mention cleanliness, but some reports of unpleasant odors indicate it could be improved.
Service
9.3
Numerous reviews praise the helpfulness and friendliness of the staff, especially in specific instances.
Location
9.34
The location is frequently described as excellent, particularly for travelers needing proximity to the airport.
Room Quality
8.29
Rooms are noted for being spacious and comfortable, though one review indicated noise issues.
Amenities
8.82
While there are adequate amenities, some guests noted the absence of a restaurant, affecting the rating.
Value for Money
8.78
The price relative to location and service is viewed positively, making it a good option.
Food and Beverage
7.33
Mixed reviews on breakfast quality, with some describing it as poor, leading to this rating.
Overall Experience
8.8
Despite some issues, the overall sentiment is positive, with many stating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:42

Property Description

Luxurious Accommodation with Modern Amenities

Convenient Location and Nearby Attractions

Family-Friendly Facilities and Services

Experience comfort and sophistication at Hotel Phoenix in Velika Gorica. Indulge in our allergy-free rooms with a hot tub and enjoy free WiFi throughout the property. Relax in well-equipped rooms featuring air conditioning, flat-screen TVs, and private bathrooms. Start your day with a delicious breakfast offering various options. With a children's playground and proximity to Zagreb Zoo and Maksimir Park, our hotel is perfect for families. Explore nearby attractions like the Contemporary Art Museum and Zagreb Train Station. Book your stay now and let us pamper you with our exceptional services.

Important information:

The restaurant is open on Monday to Friday from 6am to 5pm and on Saturday from 7am to 4pm. The restaurant is closed on Sunday.

Please note that the restaurant will only be open for breakfast on Monday to Friday from 6am to 10am and on Saturday from 7am to 11amGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.5
Based on 206 reviews
Cleanliness: 7.33
Service: 9.3
Location: 9.34
Room Quality: 8.29
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 7.33
Overall Experience: 8.8
E
Enrique • family_with_children • mx
9
El personal muy amable
Pros:

Todo estuvo muy bien

2026-08-14 • via Nuitee
A
Anita • solo_traveller • hr
5
Pros:

Blizina VG

Cons:

Nije bilo tople vode. U današnhe doba, nedopustivo

2026-08-14 • via Nuitee
J
Jannis • solo_traveller • de
10
Pros:

Zimmer waren sehr sauber, das Bett war bequem. Badezimmer war sauber, keine Wasserflecken.

Cons:

Die Frühstückspersonalin massiv unfreundlich.

2026-08-14 • via Nuitee
B
Balic • family_with_children • us
7
Pros:

Close to the airport

2026-08-13 • via Nuitee
Y
Yusuf • family_with_children • be
9
2026-08-13 • via Nuitee
Y
Yuriy • solo_traveller • ua
8
2026-08-12 • via Nuitee
A
ANA-BIANCA • couple • ro
9
Perfect pentru oprire de o noapte în drum spre Split.
Pros:

Camera mare, curată, pat confortabil, Personal foarte amabil .

Cons:

Aproape de șosea , care era destul de tranzitată . Un pic cam gălăgie noaptea.

2026-08-09 • via Nuitee
B
beljan • solo_traveller • de
10
2026-08-09 • via Nuitee
J
jvfarrugia • solo_traveller • mt
8
2026-08-07 • via Nuitee
F
Fatorić • solo_traveller • hr
9
2026-08-05 • via Nuitee
N
Nir • family_with_children • il
9
2026-08-05 • via Nuitee
T
Tamara • solo_traveller • de
10
2026-08-04 • via Nuitee
F
Framaree • solo_traveller • de
9
2026-08-03 • via Nuitee
M
Majic • solo_traveller • ie
10
2026-08-02 • via Nuitee
I
Ilker • family_with_children • nl
8
2026-08-02 • via Nuitee
M
Matthias • solo_traveller • de
9
2026-07-25 • via Nuitee
J
Jim • solo_traveller • ch
1
2026-07-25 • via Nuitee
K
Kagan • solo_traveller • fr
8
2026-07-23 • via Nuitee
T
Tonra Daylan • family_with_children • nl
5
We were there for a night pit stop. There was no issue except hot water in the bathroom.
Pros:

I had 2 rooms. They were clean.

Cons:

Hot water didn't work properly.

2026-07-22 • via Nuitee
L
Leta • family_with_children • gb
8
Pros:

Great location in terms of the airport. Easy to get to. Great breakfast. Very clean spacious rooms. We were a family of five, three of them children and had interconnecting rooms which was perfect. Bathrooms very clean with basic products, comfortable beds, air-conditioning. Staff very helpful over breakfast confusion. Accommodated our very late check-in due to delayed flight.

Cons:

If being picky, would like darker curtains so not quite the light in the morning.

2026-07-19 • via Nuitee