Hotel Phoenix

Hotels
8.5 (183 reviews)
Velikogorička 10b, Staro Čiče , Velika Gorica , hr

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Breakfast quality
Cleanliness issues

Categories

Cleanliness
7.33
Several reviews mention cleanliness, but some reports of unpleasant odors indicate it could be improved.
Service
9.3
Numerous reviews praise the helpfulness and friendliness of the staff, especially in specific instances.
Location
9.34
The location is frequently described as excellent, particularly for travelers needing proximity to the airport.
Room Quality
8.29
Rooms are noted for being spacious and comfortable, though one review indicated noise issues.
Amenities
8.82
While there are adequate amenities, some guests noted the absence of a restaurant, affecting the rating.
Value for Money
8.78
The price relative to location and service is viewed positively, making it a good option.
Food and Beverage
7.33
Mixed reviews on breakfast quality, with some describing it as poor, leading to this rating.
Overall Experience
8.8
Despite some issues, the overall sentiment is positive, with many stating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:42

Property Description

Luxurious Accommodation with Modern Amenities

Convenient Location and Nearby Attractions

Family-Friendly Facilities and Services

Experience comfort and sophistication at Hotel Phoenix in Velika Gorica. Indulge in our allergy-free rooms with a hot tub and enjoy free WiFi throughout the property. Relax in well-equipped rooms featuring air conditioning, flat-screen TVs, and private bathrooms. Start your day with a delicious breakfast offering various options. With a children's playground and proximity to Zagreb Zoo and Maksimir Park, our hotel is perfect for families. Explore nearby attractions like the Contemporary Art Museum and Zagreb Train Station. Book your stay now and let us pamper you with our exceptional services.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    People 6 years old and over stay for € 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 183 reviews
Cleanliness: 7.33
Service: 9.3
Location: 9.34
Room Quality: 8.29
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 7.33
Overall Experience: 8.8
A
Aleks • solo_traveller • mk
9
2026-06-16 • via Nuitee
J
Jurgen • couple • nl
9
2026-06-15 • via Nuitee
A
Antic • solo_traveller • ba
9
2026-06-15 • via Nuitee
F
francis • solo_traveller • fr
10
2026-06-13 • via Nuitee
M
Martin • solo_traveller • de
8
2026-06-08 • via Nuitee
T
Tanov • couple • at
8
2026-05-29 • via Nuitee
R
Reinhold • couple • de
5
2026-05-28 • via Nuitee
S
Sorin • solo_traveller • at
8
2026-05-25 • via Nuitee
A
Attila • family_with_children • hu
5
Pros:

Szobával minden rendben lett volna, ha nincs tele szúnyoggal.

Cons:

Az egész szoba tele volt szúnyogokkal. Nem lehetett aludni. Legközelebb figyeljenek erre a takarírók hogy ne hagyják nyitva az ablakot.

2026-05-20 • via Nuitee
M
Miki • solo_traveller • hu
7
2026-05-19 • via Nuitee
A
Alona • solo_traveller • ua
10
2026-05-18 • via Nuitee
G
Gunter • solo_traveller • de
3
Pros:

Voll Katastrophe. Sorry. Plastikfolie vor den Fenstern. Zerrissen und schmutzig.

Cons:

Einfacher wäre, was hat mir gefallen zu fragen. NICHTS

2026-05-16 • via Nuitee
D
darijo • solo_traveller • hr
8
2026-05-16 • via Nuitee
E
Emil • solo_traveller • au
10
Pros:

Friendly staff, great food

2026-05-13 • via Nuitee
W
W.C.M. • couple • nl
8
Voor een kort verblijf goed tot zeer goed
2026-05-09 • via Nuitee
M
Mateo • solo_traveller • hr
10
2026-04-18 • via Nuitee
M
Milan • solo_traveller • us
10
Pros:

Excellent

Cons:

Everything was fine

2026-04-14 • via Nuitee
A
ANNA • couple • gr
10
Πάρα πολύ καλή.
Pros:

Τα πάντα τέλεια.Εξερετικο.

Cons:

Τίποτα

2026-04-11 • via Nuitee
D
Danijel žohar • family_with_children • hr
10
2026-04-09 • via Nuitee
M
Maretić • couple • hr
10
Pros:

Sve ok

2026-04-05 • via Nuitee