Astana International Hotel

Hotels
6.9 (1837 reviews)
Baitursynova Street 113 , Almaty , kz

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Daily cleaning
Cons:
Dated hotel
Insufficient food variety
Cleanliness issues
Old furniture

Categories

Cleanliness
5.79
Cleanliness mentioned as poor with dirty carpets and awful room smells.
Service
8.26
Staff were accommodating and helpful when needed.
Location
8.8
Excellent location with shops and restaurants nearby.
Room Quality
5.25
Rooms were described as old and in need of repair.
Amenities
7.28
Amenities are average and could be improved, but there are good offerings like breakfast.
Value for Money
6.74
Decent value, but some aspects fall short of expectations.
Food and Beverage
6.29
Food variety could be improved; some liked the oatmeal while others desired more options.
Overall Experience
6.76
Overall experience is acceptable but with several notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 05:34

Property Description

Luxurious Accommodation and Dining

Experience the epitome of luxury at Astana Hotel, located steps away from Almaty Central Stadium. Indulge in French and Kazakh cuisine at the elegant Sulu restaurant, and enjoy live piano music at the lounge bar.

Modern Amenities

Relax in spacious rooms equipped with satellite TV, a minibar, and a private balcony. Pamper yourself in the luxurious bathrobes and toiletries provided in the modern bathrooms. Stay connected with complimentary Wi-Fi access throughout the hotel.

Convenient Location

With a tram stop right outside the hotel, explore Almaty with ease and convenience. Just a short walk from Republic Square, Astana Hotel is the perfect choice for travelers looking to immerse themselves in the vibrant city life.

Book your stay at Astana Hotel now for an unforgettable experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

6.9
Based on 1837 reviews
Cleanliness: 5.79
Service: 8.26
Location: 8.8
Room Quality: 5.25
Amenities: 7.28
Value for Money: 6.74
Food and Beverage: 6.29
Overall Experience: 6.76
B
Burak • couple • tr
7
2026-09-11 • via Nuitee
O
Olga • extended_group • kz
10
Pros:

Персонал, чистота номера, расположение отеля.

Cons:

На завтрак очень скудный выбор блюд.

2026-09-10 • via Nuitee
R
Rusana • solo_traveller • ru
10
У меня остались только положительные впечатления от проживания в данном отеле, спасибо большое отзывчивому персоналу. На
Pros:

Отличный персонал, удобные номера, очень чисто, большой выбор завтраков

2026-09-08 • via Nuitee
M
Miloš • solo_traveller • cz
5
2026-09-08 • via Nuitee
E
Ekaterina • solo_traveller • by
7
Pros:

Отель симпатичный, хороший персонал, рядом с центральным стадионом, то что мне было нужно. Завтрак включён, можно хорошо покушать.

Cons:

Номера старые, мебель старая (совдеповская), хотелось бы уже что то посовременнее.
Ну и дороговато. Горячая вода в раковине чуть текла.

2026-09-08 • via Nuitee
A
Ariunaa • extended_group • mn
5
Not so confortable, old furniture, cold room
Pros:

Very old snd carpet is old and dirty too

Cons:

Old and very bad organized, different from the picture in the booking.com

2026-09-07 • via Nuitee
B
Bekenov • couple • kz
9
2026-09-06 • via Nuitee
G
Giuseppe • solo_traveller • be
7
2026-09-06 • via Nuitee
B
Boldyreva • couple • kz
10
Pros:

Топовая локация,соотношение цена-качество,даже лучше чем на фото,уборка каждый день,честно готовилась к худшему,но реальность превзошла ожидание.Интерьер советских времен,но удобные матрасы,вежливый персонал,завтрак отличный!

2026-09-05 • via Nuitee
B
Beknazar • solo_traveller • kg
8
2026-09-05 • via Nuitee
V
Valeria • couple • it
9
Pros:

Abbiamo soggiornato qui in occasione di un concerto al Park Live di Almaty; posizione strategica in questo caso perché davanti alla fermata della navetta. In ogni caso posizione abbastanza centrale.
Possibilità di check in anticipato pagando un sovrapprezzo.
Camera pulita e colazione abbastanza soddisfacente.

2026-09-04 • via Nuitee
L
Lecompte • solo_traveller • us
8
2026-09-03 • via Nuitee
A
Aizhan • family_with_children • kz
9
2026-09-01 • via Nuitee
Еркин • couple • kz
9
Отлично
Pros:

Место

Cons:

Ковралан грязный

2026-09-01 • via Nuitee
D
Di Biase • solo_traveller • it
5
2026-08-31 • via Nuitee
R
Roman • family_with_children • rs
9
2026-08-31 • via Nuitee
E
Elena • solo_traveller • kz
7
Pros:

Рядом с метро

Cons:

Долгое заселение. Номер на двоих.. комплекты полотенец в номере только на одного. Приехали ночью.. телефон в номере не работает. Пришлось идти на ресепшн просить

2026-08-29 • via Nuitee
S
Sergei • solo_traveller • ru
10
2026-08-25 • via Nuitee
I
Isaev • solo_traveller • kg
7
Pros:

Местоположение и персонал.

Cons:

Ковролин в номере был очень грязный.

2026-08-25 • via Nuitee
P
Piero • solo_traveller • it
9
2026-08-25 • via Nuitee