Mahkota Hotel

Hotels
8.6 (11 reviews)
Jl. Raya Jember No. 55, Genteng , Genteng , ID

listing image 1
Show all photos
Free

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Clean and well-kept gardens
Attentive staff
Cons:
Air conditioning needs servicing
Small bathroom size

Categories

Cleanliness
8.65
The hotel is described as beautiful and very clean.
Service
9.15
Staff were very nice and attentive, swiftly correcting any minor issues.
Location
8.65
Standard quality for this hotel tier.
Room Quality
8.15
Room was of ok size, but air conditioning needs servicing due to warmth.
Amenities
8.15
Air conditioning was functional but needed service, bathroom was small.
Value for Money
8.65
Standard quality for this hotel tier.
Food and Beverage
8.65
Breakfast was good in the morning with restaurant available.
Overall Experience
8.75
Nice stay with overall satisfaction despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 17:04

Property Description

Luxurious Accommodation
Experience comfort and style at Mahkota Hotel in Genteng. Each room is equipped with modern amenities including a flat-screen TV and air conditioning, ensuring a relaxing stay for all guests.

Entertainment and Services
Indulge in the karaoke facilities, relax in the garden, or utilize the meeting rooms for business needs. The 24-hour front desk offers laundry services and car rentals, providing convenience and assistance throughout your stay.

Culinary Delights
Savor the flavors of Indonesia at Mahkota Restaurant, offering a delicious selection of local cuisine. Treat your taste buds to a culinary journey without leaving the hotel premises.

Book now and elevate your travel experience at Mahkota Hotel.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.6
Based on 11 reviews
Cleanliness: 8.65
Service: 9.15
Location: 8.65
Room Quality: 8.15
Amenities: 8.15
Value for Money: 8.65
Food and Beverage: 8.65
Overall Experience: 8.75
C
cryssel • solo_traveller • pe
4
Pros:

Me gustó mucho la pileta y el jardín que estaba en el medio y por supuesto el personal muy profesional y pendiente de todo.

Cons:

La cama era muy incómoda y dura, el baño tenía un muy mal olor. Para anticipar el check in tuve que pagar.

2026-09-11 • via Nuitee
A
Ananda Gotama • solo_traveller • id
8
2026-08-17 • via Nuitee
M
melvin • extended_group • nl
4
Het was gelukkig maar voor 2 nachten
Pros:

Het kon last minute geregeld worden.

Cons:

Het zag er op de foto’s een stuk beter uit. Zwembad was geen stromend water. Bedden waren keihard

2026-08-16 • via Nuitee
A
Andriyani • solo_traveller • id
10
Hotelnya bersih makanannya enak
2026-06-04 • via Nuitee
K
Kevin • solo_traveller • nz
9
Pros:

Nice stay at Mahkota hotel.
Aircon and wifi good.
Bed comfortable.
Restaurant on site. Parking onsite outside room.
Staff nice.

Cons:

Everything good

2026-02-13 • via Nuitee
K
Kevin • solo_traveller • nz
8
Pros:

Nice stay at Mahkota. Booked double room.
Ok size room. Wifi good. Aircon was ok.
Bathroom smallish size. Hot water.
Bottles of water in room. Clean towels. Parking onsite at front of hotel. Breakfast was good in morning. Restaurant in hotel.
Staff very nice
Booking.com only advertises double rooms, not the bigger rooms?

Cons:

Everything good
Aircon probably needs service.
Room was warm and I had Aircon on 17 and full fan.

2025-10-19 • via Nuitee
U
Umi • couple • au
8
GENTENG? STAY HERE.
Pros:

Beautiful well-kept gardens and very clean.

Cons:

We had a few minor issues but these were very quickly corrected by the attentive staff. A very big plus for that! Highly recommended for a stay in Genteng area.

2025-10-15 • via Nuitee
K
Kevin • solo traveller • au
10
Exceptional
2025-03-29 • via Nuitee
K
Kevin • young couple • au
8
Solo traveller
Pros:

Swimming pool is lovely. Tv has english channels.

2025-03-14 • via Nuitee
O
Oliver • young couple • us
7
Quite okayish hotel with great food
Pros:

The hotel offers great food and access to a large pool, and the location is quite convenient. The rooms are okay and clean, overall good value for money.

Cons:

Unfortunately the hotel has hardly any decoration, staff isn’t very friendly and overall the hotel just lacks the love and passion of a highly motivated management team. This is a pity as this hotel could be so much better than the current “just okay” impression with a little bit more effort.

2025-01-11 • via Nuitee
L
Lee • young couple • au
8
Very good
2024-12-18 • via Nuitee
G
Gyula • solo traveller • gb
10
Exceptional
Pros:

Good place, comfy bed great shower. Only spent here one night on the way to Sukamade but it was a relief after the hostels I previously stayed.

2024-09-11 • via Nuitee