Railway Hotel

Hotels
7.1 (1075 reviews)
Турксибский район, ул. Станционная, д. 11 , Almaty , kz

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Room service
Heating
See all facilities

Review Highlights

Pros:
Convenient location near transport
Polite staff
Good value for money
Cons:
Cleanliness issues with bedbugs
No sound insulation
Inadequate amenities

Categories

Cleanliness
5.23
Several comments on cleanliness issues such as bedbugs and no sound insulation.
Service
7.7
Staff generally polite, but there were issues with staff behavior and knowledge.
Location
8.24
Close to the railway station and airport, convenient for short stays.
Room Quality
6.69
Issues with noise and equipment like lack of charging outlets.
Amenities
7.22
Basic amenities present but lacking in certain comforts like mirrors and kettles.
Value for Money
8.18
Cited as good value considering the room price and location.
Food and Beverage
6.23
Breakfast included but not served, with limited nearby dining options.
Overall Experience
7.3
Overall experience was decent, with some notable positives and negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 19:27

Property Description

Convenient Location
Located in Almaty, Railway Hotel is within close proximity to major transportation hubs, making it easily accessible for guests. With the Almaty 1 Train Station just 500 meters away, exploring the city is a breeze.

Comfortable Accommodation
The hotel offers well-equipped rooms with amenities like free WiFi and a shared kitchen, ensuring a comfortable stay for guests. The bar on-site provides a perfect spot to unwind after a day of sightseeing.

Helpful Services
Guests can rely on the friendly staff at Railway Hotel for assistance and local tips. Whether it's information about the area or arranging transportation, the reception is always ready to help.

Experience convenience and comfort at Railway Hotel in Almaty. Book your stay now for a memorable visit.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.1
Based on 1075 reviews
Cleanliness: 5.23
Service: 7.7
Location: 8.24
Room Quality: 6.69
Amenities: 7.22
Value for Money: 8.18
Food and Beverage: 6.23
Overall Experience: 7.3
Чешкова • solo_traveller • kz
10
2026-08-29 • via Nuitee
Нелли • solo_traveller • kz
10
2026-08-29 • via Nuitee
M
Milena • extended_group • pl
7
Pros:

Bardzo miła obsługa.

Cons:

Czyjeś włosy były w naszej toalecie i dodatkowo narzuta na łóżko ewidentnie nie była długo prana, bo strasznie śmierdziała.

2026-08-28 • via Nuitee
S
Saad • solo_traveller • in
1
2026-08-27 • via Nuitee
N
Natalya • solo_traveller • kz
3
Cons:

Очень грязно

2026-08-27 • via Nuitee
S
saini • solo_traveller • kz
10
2026-08-25 • via Nuitee
Григорьева • couple • kz
10
Pros:

От первомайских прудов не так далеко.

2026-08-24 • via Nuitee
J
JulieUstimenko • solo_traveller • ru
10
Pros:

Все хорошо, проживали пару дней, предложили на замену номер лучше вместо того который бронировали изначально. Удобное расположение рядом с вокзалом

2026-08-23 • via Nuitee
J
Jannes • solo_traveller • be
9
Pros:

Everything was fine, good location. A/C functional, clean bathroom.

2026-08-22 • via Nuitee
Молдир • family_with_children • kz
10
На ресепшене был очень вежливый парень, его работа мне понравилась. В целом всё понравилось: команда хорошая, в помещени
2026-08-21 • via Nuitee
Дармагамбетов • solo_traveller • kz
1
Pros:

Хостел ужасно

Cons:

Журналын жері лас

2026-08-21 • via Nuitee
D
Diego Alejandro • solo_traveller • bo
1
2026-08-19 • via Nuitee
K
Khan • couple • gb
3
So bad
Pros:

We lime the attitude of the reception guy

Cons:

Doble bed with two separate not suitable mattressez. The water from shower is so so less, even not enough to wash hair. No toothpastes & tooth brush. No slippers.

2026-08-18 • via Nuitee
J
Jannes • solo_traveller • be
8
Pros:

Next to railway station, motel vibes, price/quality ratio was fine. We had a good night of sleep, working A/C, highspeed wifi, functional bathroom.

2026-08-17 • via Nuitee
Кушкумбаева • solo_traveller • kz
10
Тихо и спокойно рядом все магазины и кафе жд вокзал 1
Pros:

Чистота тишина и локация

Cons:

Нет нареканий

2026-08-13 • via Nuitee
C
CLAM • solo_traveller • cn
4
Pros:

前台小哥人特别好，很热情！让我觉得很安心。谢谢！

Cons:

首先非常感谢老板提供住宿，谢谢您。其次也许我定的太便宜了49rmb一晚，客房环境很不错，就是窗户关不紧，很大的窗户外人可以直接翻进来有点危险。然后就是洗漱的地方好像是在一楼，（PS:为什么说是好像，因为我那天晚上没有住在那，和朋友出去玩太晚了就直接回朋友那里了。）没有门，淋浴间是帘子，马桶暴露在外，我没有确认是不是真的在那洗漱，那栋房子（第一张图右边）仅仅只有我一个人住，住在另一栋（第一张图片中间）的小伙伴告诉我洗漱的地方在那里，所以我没有额外再问老板，也许会有误差。具体看图片。如果我说的有任何不对，欢迎老板纠正，以上为我个人的体验。再次感谢老板和前台的工作人员！

2026-08-11 • via Nuitee
E
Eduard • solo_traveller • ru
7
Бюджетный хостел, но есть некоторые нюансы
Pros:

Близость к ж/д вокзалу и рынку Алматы. Неплохие кровати, персонал старается помочь

Cons:

Холодильник для хостела не предусмотрен,просить на ресепшене, в их личный. Кухни соответственно и питьевой воды тоже нет.

2026-08-10 • via Nuitee
Скудалов • solo_traveller • kz
8
2026-08-10 • via Nuitee
K
Kfir • solo_traveller • il
7
Pros:

The location is very good and the place looks good I like it and the garden inside

Cons:

The room wasn’t clean:(

2026-08-08 • via Nuitee
Руслан • solo_traveller • my
7
Pros:

Ремонт свежий, есть кондиционер, довольно чисто. Цена доступная за отдельную комнату.

Cons:

Написано туалет собственный, однако это не так. Также плохая шумоизоляция

2026-08-07 • via Nuitee