The Salisbury

Hotels
8.8 (627 reviews)
345 Madras Street , Christchurch , nz

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Clean
Good location
Friendly staff
Comfortable rooms
Cons:
No bar or dining facility
Small room layout issues
Inadequate amenities

Categories

Cleanliness
8.99
The reviews consistently mention the cleanliness of the rooms, with positive remarks on the overall upkeep.
Service
9.46
Guests highlighted the lovely and attentive staff, emphasizing their positive impact on the experience.
Location
9.5
The location is frequently praised for its convenience, being close to the city center and walkable.
Room Quality
8.45
Rooms are described as comfortable and beautifully styled, although some mention small layout issues.
Amenities
7.98
Several reviews point out the lack of a bar and dining facility, impacting the overall amenity score.
Value for Money
9.24
Generally considered good value based on pricing and the location offered.
Food and Beverage
7.49
Mixed feedback due to the lack of dining options which led some guests to express disappointment.
Overall Experience
9.26
Overall experiences were largely positive, with several guests expressing satisfaction and a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:40

Property Description

Luxurious Accommodation:
Located in a prime spot in Christchurch, The Salisbury offers air-conditioned rooms with free WiFi, free parking, and room service. Each 4-star room features a seating area, TV with cable channels, and a private bathroom stocked with complimentary toiletries. Relax in comfort with the provided bed linen and towels.

Convenient Amenities:
Guests can enjoy the hotel's garden and make use of airport transfers and car rental services for a hassle-free stay. Explore nearby attractions such as the Christchurch Art Gallery, Canterbury Museum, and Victoria Square, all within reach of the hotel.

Ideal Location:
Situated just 10 km from Christchurch International Airport, The Salisbury is the perfect choice for travelers looking for both convenience and comfort during their stay in Christchurch.

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property. For bookings made by a third party, you will need to complete an authorization form and present a copy of the person’s ID and credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for NZD 25 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 3 years old and over stay for NZD 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 627 reviews
Cleanliness: 8.99
Service: 9.46
Location: 9.5
Room Quality: 8.45
Amenities: 7.98
Value for Money: 9.24
Food and Beverage: 7.49
Overall Experience: 9.26
R
Robyn • solo_traveller • nz
10
2026-05-27 • via Nuitee
R
Russ Browne • family_with_children • nz
10
Pros:

The team are super friendly amd helpful.

Cons:

Nothing, was awesome

2026-05-25 • via Nuitee
A
Aidan mile • solo_traveller • au
10
Highly recommend.
Pros:

Everything is good, very clean and quiet, comfy bed, great sleep, super sweet staff Minne, friendly and professional, Hope stay longer next time visit Christchurch. Highly recommend.

Cons:

Nothing

2026-05-22 • via Nuitee
A
Aidan mile • solo_traveller • au
10
2026-05-20 • via Nuitee
P
Paul • couple • nz
10
wow you wont be disapointed
Pros:

wow room was outstanding easy parking and easy walk into cbd loved the experiance and will book again

Cons:

the fact that we didnt stay longer will be back

2026-05-19 • via Nuitee
A
Aidan mile • solo_traveller • au
10
Exceptional
Pros:

Had a lovly 3 night stay, Totally recommend, Easy check in and out, super friendly staff,very helpful, nearby to CBD,beautiful hotel,will return next stay again.

Cons:

Nil

2026-05-18 • via Nuitee
B
Bianca • couple • nz
9
Pros:

Great location close to city center.

2026-05-17 • via Nuitee
A
Aidan mile • couple • au
10
E xceptional
Pros:

Minnie was super helpful reception staff, very nice and friendly, hotel was very mondern, super clean,very well equipped, We felt very welcomed and washed we could've stayed longer.

Cons:

no

2026-05-13 • via Nuitee
Y
Yan • extended_group • nz
7
2026-05-13 • via Nuitee
A
Aidan mile • couple • au
10
high quality hotel room, I Would stay again.
Pros:

clean cosy and comfortable,such lovely accommodation,well thougght out and everything you need for abhassleb free stay,

2026-05-11 • via Nuitee
Z
Zahra • solo_traveller • au
9
Comfy, beautiful and clean room
Pros:

I stayed for only one night, arrived late and fortunately check in was done on time.
The room was fancy, full of mirror and very clean. Same as all other accommodations in NZ, it has a kitchenette.
Early morning check out was very easy and hassle-free.
Outdoor was beautiful but a bit crowded!

Cons:

As I had a big luggage, they changed my room to ground floor. Please be mindful and ask for it!
A great advantage was parking which was nice and nearby, however there are limited space and as per staff advice, I parked in disabled parking !

2026-05-10 • via Nuitee
A
Aidan mile • couple • au
10
Great
Pros:

Good at all

Cons:

nothing

2026-05-08 • via Nuitee
C
Chris • solo_traveller • nz
7
2026-05-08 • via Nuitee
A
Aidan mile • couple • au
10
Will retu
Pros:

Good price for the nice room. Friendly staffs. Really happy stay. See you next time.

Cons:

All good.

2026-05-06 • via Nuitee
A
Aidan mile • couple • au
10
he first choice of Christchurch
Pros:

Amazing accommodation, beautiful hotel, great service, good location. Clean and quality. Highly recommend for staying city of Christchurch.

Cons:

n

2026-05-04 • via Nuitee
P
Petersion • couple • nz
10
2026-05-04 • via Nuitee
C
Claire • extended_group • au
8
Excellent rooms and very helpful staff
Pros:

Beautiful comfortable rooms

Cons:

A little out of town about 15 min walk

2026-05-01 • via Nuitee
D
Diane • couple • au
10
2026-04-29 • via Nuitee
T
Traveller • solo_traveller • au
8
2026-04-29 • via Nuitee
P
pedronz • solo_traveller • nz
8
2026-04-24 • via Nuitee