The Salisbury

Hotels
8.8 (673 reviews)
345 Madras Street , Christchurch , NZ

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Room service
Business center
Family rooms
Garden
Laundry
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Review Highlights

Pros:
Clean
Good location
Friendly staff
Comfortable rooms
Cons:
No bar or dining facility
Small room layout issues
Inadequate amenities

Categories

Cleanliness
8.99
The reviews consistently mention the cleanliness of the rooms, with positive remarks on the overall upkeep.
Service
9.46
Guests highlighted the lovely and attentive staff, emphasizing their positive impact on the experience.
Location
9.5
The location is frequently praised for its convenience, being close to the city center and walkable.
Room Quality
8.45
Rooms are described as comfortable and beautifully styled, although some mention small layout issues.
Amenities
7.98
Several reviews point out the lack of a bar and dining facility, impacting the overall amenity score.
Value for Money
9.24
Generally considered good value based on pricing and the location offered.
Food and Beverage
7.49
Mixed feedback due to the lack of dining options which led some guests to express disappointment.
Overall Experience
9.26
Overall experiences were largely positive, with several guests expressing satisfaction and a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:40

Property Description

Luxurious Accommodation:
Located in a prime spot in Christchurch, The Salisbury offers air-conditioned rooms with free WiFi, free parking, and room service. Each 4-star room features a seating area, TV with cable channels, and a private bathroom stocked with complimentary toiletries. Relax in comfort with the provided bed linen and towels.

Convenient Amenities:
Guests can enjoy the hotel's garden and make use of airport transfers and car rental services for a hassle-free stay. Explore nearby attractions such as the Christchurch Art Gallery, Canterbury Museum, and Victoria Square, all within reach of the hotel.

Ideal Location:
Situated just 10 km from Christchurch International Airport, The Salisbury is the perfect choice for travelers looking for both convenience and comfort during their stay in Christchurch.

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property. For bookings made by a third party, you will need to complete an authorisation form and present a copy of the person’s ID and credit card.

Please note that there is a 2.5% charge when you pay with a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.8
Based on 673 reviews
Cleanliness: 8.99
Service: 9.46
Location: 9.5
Room Quality: 8.45
Amenities: 7.98
Value for Money: 9.24
Food and Beverage: 7.49
Overall Experience: 9.26
J
Johnny • extended_group • au
10
Relaxing and enjoyable
Pros:

Fantastic appartment with real luxury in mind. Wasn’t spacious but enough room for our family of 4 for one night.

Cons:

All though it suited our needs I think if the family of 4 were to stay any longer then three nights it might become too cramped.

2026-09-19 • via Nuitee
S
Stephen • couple • nz
8
2026-09-17 • via Nuitee
E
Emma • family_with_children • au
10
Pros:

Very helpful staff!

2026-09-16 • via Nuitee
B
Brian • couple • nz
10
Friendly, comfortable accommodation in Christchurch city.
Pros:

Very friendly, welcoming staff. Beautiful courtyard.
Lovely room, quiet and comfortable. Free Parking off street a bonus.

Cons:

Nothing, would definitely stay again.

2026-09-11 • via Nuitee
C
Christian • couple • ch
9
2026-09-07 • via Nuitee
A
Aime • couple • nz
10
2026-09-07 • via Nuitee
J
Jacki • couple • nz
10
Pros:

I loved its style and extra touches. Being shown to your room and having the details shown was a personal touch the choccies on the bed the easy check in/out process. Great walk into the city and getting some exercise in a bonus.

Cons:

My only thought was our room 102 a Queen or a King as booked - the bed seemed smaller than our bed at home.

2026-09-03 • via Nuitee
S
Soona • solo_traveller • nz
10
Pros:

Location, and cleaness

Cons:

Not having a dining room

2026-09-02 • via Nuitee
M
Malcolm • couple • nz
8
Good location, good accommodation
2026-08-31 • via Nuitee
V
Volker • extended_group • de
8
Hotel und Zimmer sehr schön, Frühstück nicht mitbucgen, muss sowieso auf dem Zimmer eingenommen werden.
Pros:

Schön gut gepflegte saubere Zimmer.

Cons:

Schade das es das Frühstück nur auf dem Zimmer gibt. Toast und Müsli und Joghurt die am Abend vorher auf das Zimmer gestellt werden.

2026-08-31 • via Nuitee
A
Amanda • couple • gb
8
Well located and good facilities
Pros:

Location was great

Cons:

I would have preferred a window to the outside rather than a courtyard

2026-08-31 • via Nuitee
M
Mikey • couple • nz
7
2026-08-30 • via Nuitee
A
Anita • couple • at
10
A wonderful and very comfortable stay
Pros:

We really enjoyed our stay! The staff were exceptionally welcoming, kind and helpful, and made us feel very well looked after throughout our stay. Our room was beautifully and elegantly furnished, and the location was very pleasant and convenient. We felt completely comfortable here and would happily stay again.

2026-08-28 • via Nuitee
D
Damian • couple • es
9
Excelente hotel céntrico y tranquilo
Pros:

La amabilidad del personal, las instalaciones, la ubicación excelentes

Cons:

El desayuno frío y escaso

2026-08-28 • via Nuitee
J
John • couple • nz
9
2026-08-20 • via Nuitee
S
Sonia • couple • au
8
Lovely room for overnight stay.
Pros:

Location was not far from city centre to walk, carparking was secure.

Cons:

No lift to get to 2nd floor with large suitcases.

2026-08-18 • via Nuitee
C
Carlo • couple • it
9
2026-08-18 • via Nuitee
C
Carlo • couple • it
9
2026-08-18 • via Nuitee
T
tony • couple • au
7
2026-08-17 • via Nuitee
J
Jessica • couple • au
10
2026-08-16 • via Nuitee