Facilities

Free wired internet
Internet access
Beach toys
Parking
Non-smoking rooms
Non-smoking throughout
Concierge service

Review Highlights

Cons:
Terrible Experience – Avoid This Hotel!
Noise disruptions
Poor customer service
Room maintenance issues

Categories

Cleanliness
4
Several guests mentioned significant cleanliness issues, including dust and uncleaned items.
Service
3
Numerous guests experienced poor customer service, with delayed responses and unmet promises.
Location
5
Mixed reviews about the location, with complaints about noise levels affecting relaxation.
Room Quality
3
Room conditions were a major issue, with poorly maintained amenities and non-functioning TV.
Amenities
5
Guests had mixed views on amenities, with some mentioning noise disruptions and poor maintenance.
Value for Money
3
Many guests felt the hotel did not offer value for money due to the poor experience.
Food and Beverage
5
Various opinions on food and beverage services, with some guests mentioning disappointment.
Overall Experience
3
The majority of guests had a negative experience, leading to an overall low rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-04 15:00

Property Description

Concierge Services: Let us take care of all your needs with our attentive concierge services.
Free WiFi: Stay connected throughout your stay with complimentary high-speed WiFi.
Proximity to Attractions: Explore popular landmarks like Theatre Royal and St James' Park located just 16 km away.

Ready to experience comfort and convenience at The Alexander in Whitley Bay? Book now to secure your stay!

Important information:

This property will not accommodate hen, stag or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location