YENİkapı

Hotels
7.1 (50 reviews)
Karaboyacılar Sokak No.11 , Istanbul , tr

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
24-hour front desk
Pets allowed
Non-smoking throughout

Review Highlights

Pros:
Good location
Friendly service
Cons:
Poor cleanliness

Categories

Cleanliness
3.78
Significant issues regarding cleanliness mentioned in the reviews.
Service
8.25
Staff were friendly, attentive, and always ready to help.
Location
8.29
The location couldn’t be better—easy access to metro and attractions.
Room Quality
7.24
Rooms were clean, comfortable, and thoughtfully designed despite some noise issues.
Amenities
7.77
Good internet and reasonable prices mentioned.
Value for Money
7.73
Reasonable prices for the facilities provided.
Food and Beverage
6.88
Not specifically mentioned, assigned the overall rating.
Overall Experience
6.85
A memorable stay with some issues but generally positive feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 15:24

Property Description

Central Location in Istanbul
Yenikap hotel offers a prime location in Istanbul, just a short distance from iconic landmarks such as the Spice Bazaar, Blue Mosque, and Basilica Cistern. The hotel's proximity to these attractions makes it a convenient choice for travelers looking to explore the city.

Modern Amenities and Comfortable Rooms
Guests can enjoy modern amenities at Yenikap hotel, including free WiFi throughout the property, air-conditioned rooms, flat-screen TVs, and private bathrooms. The cozy rooms are equipped with everything you need for a comfortable stay, from plush bed linen to soft towels.

Multilingual Reception and Nearby Attractions
The hotel's reception staff are fluent in English and Turkish, ensuring seamless communication for international guests. Additionally, Yenikap hotel is located near must-see sights like the Column of Constantine and Galata Tower, offering guests easy access to further explore Istanbul's rich history and culture.

Book your stay at Yenikap hotel for a memorable experience in Istanbul!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.1
Based on 50 reviews
Cleanliness: 3.78
Service: 8.25
Location: 8.29
Room Quality: 7.24
Amenities: 7.77
Value for Money: 7.73
Food and Beverage: 6.88
Overall Experience: 6.85
I
Ivanov solo_traveller ru
1
Как могут обманывать ...
Pros:

В отеле отсутствовал персонал для заселения , поэтому прождал более 4 часов , вынужден был искать другой отель, так как наступила ночь ...
Решите вопрос с возвратом снятых незаконно денежных средств...

Cons:

Персонал отсутствовал для заселения больше суток... На звонки и смс не отвечал...

2026-04-20 via Nuitee
M
Masume solo_traveller nl
1
Very very very bad, unfair,
Pros:

There is not any thing good about this suit. When I entered the Yenikapi hotel I shocked really such famous website of booking.com introduce this property ? It was not a hotel it was a suit and its name was trio suit. Very very messy,old and dangerous without Wi-Fi and elevator. The staff were 2 angry man. They forced me to pay extra money in cash. I had paid money in booking.com website but they told they did not receive money and they wanted me to pay 1200 TL. I told I can pay with my card. They told just cash. One of them came with me until the ATM near the street and check my cash. I had to pay cash them. They were very dangerous people. It was night and I do not trust them. I called my friend to pick up me outside the hotel. Very Very Very bad. Do not book there. Dangerous

Cons:

There is not any thing good about this suit. When I entered the Yenikapi hotel I shocked really such famous website of booking.com introduce this property ? It was not a hotel it was a suit and its name was trio suit. Very very messy,old and dangerous without Wi-Fi and elevator. The staff were 2 angry man. They forced me to pay extra money in cash. I had paid money in booking.com website but they told they did not receive money and they wanted me to pay 1200 TL. I told I can pay with my card. They told just cash. One of them came with me until the ATM near the street and check my cash. I had to pay cash them. They were very dangerous people. It was night and I do not trust them. I called my friend to pick up me outside the hotel. Very Very Very bad. Do not book there. Dangerous

2026-04-14 via Nuitee
S
Sharky Seven solo_traveller ro
1
Pros:

They took my money! They say they accept dog! They say they have free room! I make the payment for 1 night! I get there 5 am! Nobady there! The door was close! I have to whait outside in cold and rain until 11 am when employee come him tell me dont accept dogs and allso no free room! I ask my money back! And not even today nobady give my money back! Not even Booking!

2026-04-10 via Nuitee
L
lukas solo_traveller de
8
Pros:

very good location. good wi fi warm and clean rooms

Cons:

everything is okey

2026-01-20 via Nuitee
A
Amar solo_traveller nl
10
A wonderfully memorable stay that I would happily choose again.
Pros:

The location couldn’t be better—just a few minutes’ walk to the metro, trams, and all the major attractions. Despite being in the heart of the city, the hotel feels peaceful. The room was clean, comfortable, and thoughtfully designed. The staff were friendly, attentive, and always ready to help. Overall, a perfect stay—I would happily return and highly recommend it to anyone visiting the area.

Cons:

If I had to mention one thing that could be improved, it would be the sound insulation—at times I could hear some noise from the hallway.

2026-01-20 via Nuitee
L
lukas solo_traveller de
9
Pros:

I recommend this hotel because of location and good wifi. safety and very clean rooms

Cons:

nothing

2026-01-20 via Nuitee
D
Dmitrii solo_traveller ru
1
Никому не рекомендую, потому что невзирая на все соглашения, можете вообще остаться без номера.
Pros:

Отвратительно! Выбрал дешевый отель, чтобы просто переночевать между самолетами. Оплату предложили сделать наличными, уже на месте. За 10 дней списался через Букинг о позднем заезде, что меня примут вечером, с 21.00 до 22.00. Получил электронное подтверждение. Приехал около 21.20. Входная дверь была открыта, рецепция (скорее пост охранника) пуста. Долго ждал. Потом через проходивших мимо турецких граждан (местную симку не брал) созвонился с номером гостиницы, указанным на сайте. Там сказали, что свободных мест нет, причем меня заранее об этом не предупредили - я бы просто забронировал другую гостиницу, а не поехал в тот район.

Cons:

Ближе к 11 вечера пришлось бродить с чемоданом, искать другую гостиницу в этом районе. Нашел уже подороже - недорогих мест в последний момент, естественно, не было. Через сутки вдруг получил сообщение, что отель не может обработать мою карту (при том, что в следующем отеле карта прошла нормально). Непонятно, что это было - то ли попытка получить деньги за неоказанную услугу, то ли просто повод закрыть бронирование (в итоге отель официально отменил бронирование только через 3 дня).

2026-01-18 via Nuitee
J
Joe extended_group pt
9
Pros:

Vine por trabojo y el wifi era exclente, pude asistir a muchas de mis reuniones desde mi habitación. Ademas, esta muy cerca del metro.

2026-01-18 via Nuitee
A
Adrian solo_traveller no
9
Pros:

I was a little apprehensive because I had never traveled to this country before, but I found the neighborhood I arrived in to be very safe. The people were helpful, and the hotel I stayed in was quiet , peaceful , and clean .Thank you for your hospitality

2026-01-13 via Nuitee
S
Soraya solo_traveller az
1
2026-01-11 via Nuitee
A
ALEKSANDR solo_traveller ru
8
2025-12-22 via Nuitee
N
NATALIA solo_traveller ru
1
Очень-очень грязно!
Pros:

ничего

Cons:

ОООчень грязно и ободрано!
Окно шириной 10-15 сантиметров с видом на помойку. И санузел и комната очень обшарпанные и грязные.
Полотенце было такое грязное, что я побрезговала им вытираться.
Позвонила хозяину и объяснила, что это совсем ужас, похоже на ночлежку для бомжей.
Было уже за полночь, я устала, поэтому пришлось остаться на 1 ночь.
Это был худший отель за все мои многочисленные путешествия.

2025-11-18 via Nuitee
S
Sarante solo_traveller do
10
2025-11-08 via Nuitee
S
Suat solo_traveller tr
9
Pros:

The facility is very close to Yenikapı metro station, in a quiet area, with reasonable prices, clean and good internet. I recommend it.

2025-08-14 via Nuitee
C
Charles solo traveller nz
7
It was comfortable & enjoyable. The owner lent me his Allen keys so I could assemble my bike. The owner introduced m
Pros:

It was very convenient & close to everything. The owner was very helpful. He came to the metro station & helped me carry my bike box back to the hotel.

Cons:

The room was very small. The door handle was broken so I had to take my Leatherman tool with me so I could open the door.

2025-04-10 via Nuitee
G
Ghulam young couple gb
1
Bad
Pros:

I was in front of the hotel at 11pm. Unfortunately, no one was at the reception. Two neighbors called the hotel owner's cell phone several times, but no one picked up.

After waiting for an hour, I took a taxi and went to another hotel.

2025-02-09 via Nuitee
A
Andres solo traveller co
4
Disappointing
Pros:

Nothing, the neighborhood is dirty, and the room was awful. They didn't told me that it was a basement with a bed.

Cons:

The room was literally in the basement and only consisted of a bed and an old ventilator. During the nigth, a big centipedes come inside from the little windows that you can close. The internet signal and normal data didn't work because is a basement.

2024-12-27 via Nuitee
S
Scala solo traveller gb
5
Passable
Pros:

Closed to Merto station , good staff , cost

Cons:

It’s in very old area , need to be much cleaner the bathroom and toilet was very dirty, no sign to show the correct hotel name , much improved need it

2024-11-24 via Nuitee
A
Anas young couple ma
10
Exceptional
Pros:

I liked the bed

2024-11-16 via Nuitee
A
Ahmad solo traveller us
1
Bad
Pros:

Nothing

Cons:

I reserved for 1 night but when I reached there, no one was there to entertain me. I called on given number and person didn't understand well in English, he told me my reservation was cancelled. I asked taxi driver to talk in his local language to get the confirmation. He did confirm me the same. After a month passed I am still struggling to get my refund back .

2024-10-21 via Nuitee