Guadalajara Express Tonala

Hotels
7.6 (82 reviews)
Av. Tonala 379 , Guadalajara , mx

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent customer service
Good food
Cons:
Cleanliness issues
Noise problems

Categories

Cleanliness
6.03
Multiple mentions of mold and cleanliness issues in the bathroom.
Service
9.2
Excellent customer service reported in multiple reviews.
Location
8.04
The property is in a location where guests felt safe.
Room Quality
6.99
The rooms are described as small but cozy.
Amenities
7.02
Basic amenities but some complaints regarding late noise and service dog charges.
Value for Money
7.48
Average value for the price, some mentioned issues with the state of the property.
Food and Beverage
8.53
Food was reported as good and delicious.
Overall Experience
7.5
An overall mixed experience with both good and bad sentiments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 09:59

Property Description

Charming Hotel near Artisan Market

The Guadalajara Express Tonala is a cozy hotel conveniently situated at the entrance of Guadalajara, offering free Wi-Fi, parking, and an on-site restaurant.

Elegant Rooms and Free Local Calls

Indulge in rooms adorned with elegant warm-toned decor, featuring amenities like a ceiling fan, cable TV, and a private bathroom with complimentary toiletries. Enjoy the convenience of free local phone calls during your stay.

Proximity to Artisan Shops and Tour Desk Services

Explore the vibrant artisan market just 500 meters away or visit nearby artisan shops showcasing unique crafts. Take advantage of services like laundry, dry cleaning, and a tour desk for a seamless stay.

Book your stay at Guadalajara Express Tonala for a delightful experience near the heart of Guadalajara!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.6
Based on 82 reviews
Cleanliness: 6.03
Service: 9.2
Location: 8.04
Room Quality: 6.99
Amenities: 7.02
Value for Money: 7.48
Food and Beverage: 8.53
Overall Experience: 7.5
D
Dany • solo_traveller • mx
9
2026-06-02 • via Nuitee
S
San Martin • solo_traveller • mx
9
2026-05-30 • via Nuitee
K
Kathleen • couple • ca
7
2026-05-05 • via Nuitee
K
Kathleen • couple • ca
7
2026-05-03 • via Nuitee
Z
ZAMBRANO E • extended_group • mx
10
muy comoda
Pros:

la comida estaba rica, y la atencion en el restaurante super linda, los precios super accesibles, en recepcion las personas muy amables y atendieron en todo momento muestras dudas, y nos apoyaron.

Cons:

solo el baño, es muy viejo, pero estaba limpio

2026-04-21 • via Nuitee
T
tafoya • family_with_children • mx
1
2026-04-06 • via Nuitee
M
Miriana Gonzalez • family_with_children • mx
10
Pros:

La ubicación y el precio

Cons:

Mucho ruido pero normal por la zona

2026-03-21 • via Nuitee
C
Cesar • family_with_children • mx
9
Pros:

La habitacion muy bonita y la cama amplia, excelente ubicacion

Cons:

La tv no se podia ver ya que el roku o similar no dejaba entrar a las opciones y la tb abierta o cable tampoco nos dejaba entrar

2026-03-19 • via Nuitee
G
Gustavo • solo_traveller • mx
10
2026-03-01 • via Nuitee
C
Carlos • couple • us
6
2026-02-22 • via Nuitee
U
Urzua • couple • mx
10
2026-01-26 • via Nuitee
R
Ramona • extended_group • us
7
Pros:

The custumer service was excellent food was good, the property needs a some update but all and all we felt safe. I would stay here again

Cons:

Electrical outlets did not work. A bit to noisy hard to sleep

2026-01-21 • via Nuitee
J
Jose • couple • us
4
No me volvería a hospedar ahí
Pros:

Problemas con controles de televisión, nunca pudimos ver nada

Cons:

No me gustó su desayuno, hasta un cabello me salió

2026-01-04 • via Nuitee
V
Veronica • couple • us
8
2025-12-23 • via Nuitee
V
Victor • extended_group • us
10
El Maza is very friendly and very nice person thank you
Pros:

Staff was really good and food was great

Cons:

100% recommended

2025-12-03 • via Nuitee
P
paulina • family_with_children • mx
8
Pros:

El hotel cumple con lo que promete
Son habitaciones pequeñas y acogedoras. Limpias. El personal siempre fue muy atento

2025-11-15 • via Nuitee
A
Ana Yanelli • couple • mx
10
2025-11-10 • via Nuitee
A
Alma Liliana • couple • mx
6
2025-11-10 • via Nuitee
D
Daisy G • family_with_children • us
10
2025-10-26 • via Nuitee
J
john • couple • us
4
Pros:

It is unique

Cons:

It’s very old, moldy, mosquitos in room, paper thin walls. Charged me 700 pesos for service dog.

2025-10-23 • via Nuitee