WoodSpring Suites Billings

Hotels
•
WoodSpring
7.6 (546 reviews)
4750 King Ave East , Billings , us

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Pets allowed

Review Highlights

Pros:
Clean and spacious rooms
Friendly staff
Great location
Cons:
Lack of cleanliness
Missing amenities
Long check-in process

Categories

Cleanliness
5.6
Many reviews highlighted issues with cleanliness, such as dirty floors and hair.
Service
8.6
Generally positive remarks about staff friendliness and helpfulness.
Location
9.1
Location was frequently praised as convenient and great.
Room Quality
7.6
Some rooms were spacious and clean; however, issues like a lack of a coffee maker affected the overall quality.
Amenities
7.1
Amenities were lacking, particularly the absence of a hairdryer and coffee in the lobby.
Value for Money
8.1
Some reviews mentioned the fees, but others felt the price was reasonable.
Food and Beverage
5.6
Significant complaints about the lack of coffee in the room and lobby.
Overall Experience
9.1
Overall experiences were mixed, but many indicated they would return despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:36

Property Description

Convenient Location
Located in the scenic Billings region, WoodSpring Suites Billings offers easy access to local attractions including MetraPark.

In-Room Kitchen
Selected rooms feature a convenient kitchen equipped with a fridge, microwave, and stovetop for added comfort and convenience.

Close to Airport
Just 8 km from Billings Logan International Airport, WoodSpring Suites Billings is the perfect choice for travelers seeking a convenient stay.

Book your stay at WoodSpring Suites Billings for a comfortable and hassle-free experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Internet

    No internet access available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.6
Based on 546 reviews
Cleanliness: 5.6
Service: 8.6
Location: 9.1
Room Quality: 7.6
Amenities: 7.1
Value for Money: 8.1
Food and Beverage: 5.6
Overall Experience: 9.1
Q
Queen • couple • us
7
Pros:

Very nice room large enough for everything. Bed was a little low but comfortable. Suggest to have a few more towels. 2 large towels and 2 washcloths provided. No hand towels.

Cons:

Suggest as when customer comes into the office that should stop talking about other staff members. Over heard them chatting about someone that might show up to work and one of them will need to fill in. than that person said well they will need someone to take my shift. Wish breakfast was offered.

2026-05-26 • via Nuitee
J
Jonathan • family_with_children • us
8
Cons:

No breakfast and booking .coms card was declined and made a big mess of things when we were trying to check in

2026-05-25 • via Nuitee
J
Jan • solo_traveller • us
6
Pros:

The price and the location

Cons:

Bed was not made and it had a blood stain on it

2026-05-23 • via Nuitee
S
Staudenmayer • couple • us
10
2026-05-23 • via Nuitee
M
M. • couple • us
9
Got in late, needed a place last minute. It worked.
Pros:

NO breakfast

Cons:

There are no hand towels in the room and no kleenex boxes. Bare minimum.

2026-05-15 • via Nuitee
D
Darla • solo_traveller • us
7
The stay was good.
2026-04-26 • via Nuitee
P
Pamela • family_with_children • ca
7
Cons:

The fee for a pet was way too much!

2026-04-21 • via Nuitee
P
Patrick • couple • us
8
2026-04-20 • via Nuitee
D
Dan • couple • us
7
Usually a fantastic stay
Pros:

I always love staying here

Cons:

This time the staff had to move me to a different room immediately because the beds were torn apart and the mattress wasn’t even on the bed.

2026-04-15 • via Nuitee
H
Heather • couple • us
10
Great stay and wonderful staff.
Pros:

Clean and comfy

Cons:

Nothing

2026-04-03 • via Nuitee
1
1cadyshak • solo_traveller • us
10
Pros:

Staff was awesome

Cons:

Nothing

2026-04-02 • via Nuitee
E
Elisha • family_with_children • us
4
Cons:

The bathroom sink and tub had several hair in it. The bathroom floor needed swept and mopped. The pillows were super flat and uncomfortable, as well as the bed.

2026-03-31 • via Nuitee
R
Russell • solo_traveller • us
9
2026-03-29 • via Nuitee
L
LaShon • couple • us
6
2026-03-22 • via Nuitee
D
Donna • extended_group • us
7
2026-03-21 • via Nuitee
W
Wofford • couple • us
5
We got what we paid for.
Cons:

While staff was friendly, the room was very strange smelling. It was supposed to be a non-smoking facility but we awakened with smells of cigarette smoke and weed. Not a quiet hotel.

2026-03-21 • via Nuitee
D
Donna • extended_group • us
7
2026-03-21 • via Nuitee
B
Bishop • extended_group • us
4
2026-03-17 • via Nuitee
L
Lorena • couple • us
6
Good start. Could have been better. Service was great!
Pros:

Cleanliness.

Cons:

Internet wasn’t working. Did not get the double queen bed I originally booked.

2026-03-13 • via Nuitee
J
jocky94 • couple • us
10
2026-03-12 • via Nuitee