Hotel Hiserra

Hotels
9 (197 reviews)
337 Kalaja Prizren , Prizren , xk

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Express check-in/check-out
Airport shuttle
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Delicious breakfast
Cons:
Difficult access by car

Categories

Cleanliness
9
Guests consistently mentioned the rooms being clean and well-maintained.
Service
9.5
The staff was described as friendly and helpful, enhancing the overall experience.
Location
9
The hotel's location was highlighted as ideal for sightseeing and accessibility.
Room Quality
9
Rooms were noted for being spacious and comfortable.
Amenities
8.5
Basic amenities were present and satisfactory, with breakfast receiving positive notes.
Value for Money
9
Guests felt they received excellent value for the price paid.
Food and Beverage
9
Breakfast was mentioned as abundant and varied, contributing positively.
Overall Experience
9
Overall, guests expressed a desire to return, indicating a positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-17 11:29

Property Description

Luxurious Accommodation
Hotel Hiserra, located in Prizren, offers a luxurious stay just 300 meters from Mahmet Pasha Hamam. Each room features a flat-screen TV, air conditioning, and a private bathroom with free toiletries. Some rooms even have a terrace for a stunning view.

Convenient Amenities
Guests can enjoy the convenience of a 24-hour front desk, airport transfers, and free WiFi throughout the property. The hotel also boasts a bar and a restaurant serving delicious European cuisine. Additionally, there is a shared lounge for relaxation.

Prime Location
Situated near Sinan Pasha Mosque, Kalaja Fortress Prizren, and Albanian League of Prizren Museum, Hotel Hiserra is the perfect choice for travelers interested in exploring the cultural landmarks of the city. Book your stay now for an unforgettable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9
Based on 197 reviews
Cleanliness: 9
Service: 9.5
Location: 9
Room Quality: 9
Amenities: 8.5
Value for Money: 9
Food and Beverage: 9
Overall Experience: 9
A
Abdulmalik • extended_group • sa
6
Pros:

في قلب السنتر

Cons:

صعب الوصول اليه

2026-08-26 • via Nuitee
A
Ada • solo_traveller • it
8
2026-08-25 • via Nuitee
F
Fusae • solo_traveller • jp
9
Pros:

スタッフの方たちがとても暖かくて、すごく居心地が良かったです。朝食の種類とボリュームもすごくて、立地もいいしおすすめのホテルです！

2026-08-24 • via Nuitee
D
Dóra • solo_traveller • hu
9
2026-08-24 • via Nuitee
F
FAYҪAL • solo_traveller • fr
8
Pros:

Accueil agréable et chaleureux
Très bonne situation géographique
Bonne propreté
Petit-déjeuner très bon

2026-08-23 • via Nuitee
A
Ahmet burak • family_with_children • tr
10
2026-08-21 • via Nuitee
B
Bram • solo_traveller • be
10
Pros:

Staff was amazing! I had to leave earlier for my bus but they prepared breakfast anyway

2026-08-20 • via Nuitee
L
Lukasz84 • solo_traveller • pl
10
Pros:

Super location on the hill leading to Kalaja. Spacious room with beautiful view over the city especially at night. You can sit outside at the evening and enjoy city view. Very friendly staff. Tasty breakfast.

Cons:

Hotel is in the old city center so it could be hard to get there with car. We've been there when film festival was there and had to park the car in on of the city parking and walk 500m to the hotel with luggage.

2026-08-18 • via Nuitee
I
Ioana • solo_traveller • ro
9
2026-08-15 • via Nuitee
D
Dayna • solo_traveller • au
9
2026-08-14 • via Nuitee
U
Ulaj • solo_traveller • al
7
2026-08-12 • via Nuitee
P
Paula Lorena • couple • es
9
Pros:

Buena ubicación y buenas vistas a la parte vieja de la ciudad. Muy buen desayuno, y el personal muy majo. Tenía muchas cuestas para subir pero no era problema.

2026-08-10 • via Nuitee
L
LEONARDO • family_with_children • pt
10
Pros:

Muita simpatia de quem nos atendeu. Recomendo muito!

Cons:

Chegar a porta de carro não é tão simples, mas com cuidado e sem pressa é possível, e depois não precisa mais do carro para conhecer o principal da cidade.

2026-08-09 • via Nuitee
O
Ola • solo_traveller • jo
8
Pros:

كانت إقامتي جيدة بشكل عام. يتميز الفندق بموقع جميل وممتاز في بريزرن؛ فهو قريب من الساحة والقلعة، كما يقع النهر على بُعد خطوات فقط، ويمكن الوصول إلى كثير من الأماكن سيراً على الأقدام. كان الإفطار جيداً، والموظفون لطفاء ومتعاونون.

أشكر بشكل خاص Alper، الذي يعمل في فترة بعد الظهر، وBirsen، الموجود عادةً وقت الإفطار، على لطفهما وحسن تعاملهما. كما اهتم الموظفون بترتيب سيارة أجرة لتوصيلي من الفندق في بريزرن إلى مطار بريشتينا، وتواصلوا مع السائق وحددوا وقت الانطلاق المناسب وفقاً لموعد رحلتي وحركة المرور. كان هذا الاهتمام مفيداً جداً وجعل انتقالي إلى المطار أسهل وأكثر راحة.

Cons:

يحتاج الفندق إلى اهتمام أكبر بنظافة الغرف وتوفير خدمة تنظيف يومية، فقد وجدت عنكبوتاً في زاوية الغرفة وآخر في الحمام.

كما يُفضّل تغيير إضاءة الغرف أو إضافة مصابيح أقوى، لأن الإضاءة الحالية صفراء وخافتة وتجعل الغرفة تبدو داكنة. وتوجد أيضاً مشكلة في تدفق الماء؛ فعند فتح الحنفية يخرج الهواء معها وينزل الماء على دفعات بدلاً من التدفق بصورة منتظمة.

كذلك يقع الفندق على تلة مرتفعة، ولذلك قد يكون الوصول إليه سيراً على الأقدام متعباً، خصوصاً لمن لديه أطفال أو حقائب.

بشكل عام، الفندق جيد وموقعه ممتاز، وأشكر Alper وBirsen وبقية الموظفين على لطفهم واهتمامهم. ومع تحسين النظافة والإضاءة، وتوفير خدمة تنظيف الغرف، وإصلاح مشكلة المياه، ستكون تجربة الإقامة أفضل بكثير

2026-08-09 • via Nuitee
A
AuroraMaja • solo_traveller • nl
10
Fantastic hotel in a center of Prizren
Pros:

Clean, spacious hotel, with spacious rooms, comfortable beds, and fantastic terase that is overlooking the city. Hosts are fantastic Egmond and Artur are so kind, and friendly, that was amazing. Breakfast is very tasty too. Hotel is in a very center, but on the steep hill. This was not an issue for us rather an advantage for the view. We will be back for sure!

2026-08-07 • via Nuitee
I
Ioana • family_with_children • ro
10
Super
Pros:

Totul ok

2026-08-06 • via Nuitee
D
Duffel • solo_traveller • de
10
Pros:

Optimale Lage zur Altstadt, Zimmer sind angenehm und sauber. Wir haben unser Motorrad vor dem Hotel geparkt.

2026-08-05 • via Nuitee
R
Ryan • solo_traveller • nz
8
Pros:

Overall we had a great stay here. The breakfast lived up to the hype and the location was great! Amazing view from our window! The staff were helpful and friendly!

Cons:

The pipes seem to have air in them throughout the whole hotel. We usually aren't too fussy but using the facilities did get a little tedious.

2026-08-04 • via Nuitee
M
MOHAMMAD • couple • jo
8
2026-08-03 • via Nuitee
M
MUSTAFA • solo_traveller • tr
8
2026-07-24 • via Nuitee