Staycity Serviced Apartment

Hotels
8.8 (469 reviews)
San Miguel Road , Cebu City , ph

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Tour desk
Non-smoking throughout
Concierge service
Fire extinguishers
See all facilities

Review Highlights

Pros:
Amazing staff
Great location
Cons:
Loud air conditioning
Limited kitchen utensils

Categories

Cleanliness
8.38
Generally clean, but some comments on the need for improvement in kitchen utensils.
Service
9.35
Staff is consistently described as amazing and helpful.
Location
9.39
Excellent location, central with access to restaurants and amenities.
Room Quality
8.84
Spacious apartments with comfortable beds.
Amenities
8.37
Good gym and pool, but laundry services are lacking for short-term stays.
Value for Money
8.33
A bit pricey for short stays but offers premium features.
Food and Beverage
8.88
Not explicitly mentioned, but good kitchen facilities available.
Overall Experience
8.85
Positive overall experience, with minor drawbacks noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:36

Property Description

Convenient Location
Located just 2.9 km from Ayala Center Cebu, Staycity Serviced Apartment is in the heart of Cebu City, making it easy to explore the city's attractions.

Exceptional Services
Enjoy a hassle-free stay with our 24-hour front desk and concierge service, ensuring all your needs are met promptly and efficiently.

Comfortable Accommodation
Relax in our air-conditioned rooms equipped with a kettle, bed linen, and towels, providing a cozy and welcoming atmosphere for your stay.

To experience comfort and convenience in Cebu City, book your stay at Staycity Serviced Apartment now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

8.8
Based on 469 reviews
Cleanliness: 8.38
Service: 9.35
Location: 9.39
Room Quality: 8.84
Amenities: 8.37
Value for Money: 8.33
Food and Beverage: 8.88
Overall Experience: 8.85
V
VASILEIOS solo_traveller gr
10
2026-05-30 via Nuitee
Y
Ye-Ting extended_group us
8
We enjoyed the stay for the price, however the facilities are basic.
Pros:

Clean and good value for location.

Cons:

No hand towels or kitchen towels to use. No hand soap for faucet. Limited toilet paper.

2026-05-28 via Nuitee
S
Swiss Barbarian solo_traveller ch
10
Pros:

Alles, die Lage, das Personal, die Unterkunft, das Preis-leistungsverhältnis. Neu sogar noch mit Pool auf dem Dach. Es stimmt soviel.

Einfacher Zugang zu Streetfood, Mall in 500m Entfernung, Busstation, Fitnesspark, eigenes kleines Gym. Wäscherei 300m entfernt. Auch für Partygänger ein guter Ort, da man nur ca. 800m zum nächsten grossen Club hat.

Cons:

Nichts

2026-05-27 via Nuitee
D
dawn couple gb
6
Strange space
Pros:

Location was good, close to shopping mall and a verity of food places. Staff were very helpful and friendly.

Cons:

The pool was the main let down, the pool itself was fine but the area was just sad. There was a big space left for sitting but not one sun lounger in sight, people had actually brought up chairs from the rooms to sit on which was just uncomfortable! The only smoking area in the hotel was also the bin right near the pool so constantly stunk and had people coming in and out all day which made it feel unsafe to leave your stuff anywhere. Big disappointment as the pool was the main reason we booked here!
The WiFi was also terrible was constantly dropping out. The kitchen in the room was just strange, minimal items and no towel or cloth in the kitchen to wash anything up! The shoes didn’t drain at all we had to keep turning it off and waiting 10 minutes each time it started to overflow. The aircon in the room was rubbish and so loud!!! And they had left a random room that I assume use to be a washing machine room but instead of making use of the space by putting a drying wrack in there they just left it empty.
Overall could be a great space to stay if there were a few adjustments made but the impression it gave was that they didn’t think any space through.

2026-05-26 via Nuitee
S
Shih Yuan extended_group tw
7
Pros:

離便利商店、麥當勞、商場還算近

Cons:

浴室的水有點小,且熱水要等很久

2026-05-26 via Nuitee
A
Andrew solo_traveller us
9
Very very nice recommend
Pros:

Staff cleanliness

Cons:

Slightly off the beaten path

2026-05-25 via Nuitee
R
Roman solo_traveller ph
10
2026-05-25 via Nuitee
C
Cheryl solo_traveller au
10
Pros:

Gorgeous room, comfy bed, great air-conditioning and very conveniently located.

2026-05-25 via Nuitee
A
Aeron couple ca
8
2026-05-25 via Nuitee
P
Panonce couple ph
10
2026-05-24 via Nuitee
M
Ma Vaneza couple qa
10
The comfort and accessibility were fantastic, and your staff were super friendly and attentive. However, the induction i
Pros:

Comfort & Accessibility, and your staff are kind and very attentive.

Cons:

Induction is limited to a specific cookware, Cookware needs to be change, they are carcinogenic already.

2026-05-22 via Nuitee
J
JOSEBA solo_traveller es
9
2026-05-20 via Nuitee
L
Ladislav solo_traveller cz
9
Pros:

Vse odpovidalo popisu, koupelna čista, se zakladnim vybavenim kuchyn. Wifi fungovala dobre. Bazen byl rovnez pekne udržovany

Cons:

Je to asi drobnost. Nelibilo se me, ze nebyl k dispozici na chodbe barel s pitnou vodou. U takoveho hotelu bych to brala jako standart. Než tahat petlahve z obchodu.

2026-05-19 via Nuitee
L
lynne solo_traveller ph
10
Pros:

Staff and the rooms

Cons:

N
Location a bit far from center area

2026-05-19 via Nuitee
A
Anthony solo_traveller au
1
Pros:

Gym

Cons:

Staff terrible

2026-05-17 via Nuitee
A
Alisia couple it
7
Very nice, definitely left something in the room that they didn’t give me back
Pros:

Everything was good and comfortable, excellent for the price

Cons:

Make sure you don’t leave anything in the room after check out, there might be greedy cleaners telling you they didn’t find anything when you ask…

2026-05-17 via Nuitee
V
Victoria couple es
9
Overall, a highly recommended stay for its location, cleanliness, and value.
Pros:

Overall, a beautiful and welcoming stay with excellent staff and amenities, but slightly let down by its remote location and transport inconvenience.

Cons:

The only downside was that the air conditioning was quite noisy.

2026-05-16 via Nuitee
P
Peter solo_traveller au
10
Pros:

Fantastic accommodation, excellent staff, so very friendly and accommodating. Highly recommended 👌

Cons:

Nothing.

2026-05-15 via Nuitee
A
Ariane solo_traveller au
10
2026-05-15 via Nuitee
M
mark couple us
1
After talking to people who I thought were the manager and getting her ridiculous responses to my questions, I felt that
Pros:

It was located on the beach?

Cons:

I found the staff to be very rude. When I let them know why I thought they were rude. They seem to have gotten offended. They wouldn't even let me go out on the beach when they were other hotel residence on the beach at that time that time would be sunset. The reason I picked this hotel.

2026-05-14 via Nuitee